As with the TV itself, they make an initial check before they decide if the defect will be covered by the warranty, don't they? I'm sure they can identify if the defect is due to negligence or if it's really a factory defect.
They designed the TV with the remote as an essential part of its operation so I think it shouldn't be treated as a mere peripheral anymore.
Anyways, masama lang loob ko kasi wala pang 3 months itong TV at nas-stuck na yung isa sa arrow buttons. We're careful with the remote so I am positive this is a factory defect. The brand offers a replacement pero 1k+ ang presyo. Inyo na lang yang replacement nyo.
No choice but to buy a knock off online.
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