my bro-in-law's ipod video 80gb suddenly "died". last time he used it was around 12noon sunday. all was well and the unit was fully charged the night before. come 5pm sunday afternoon, when he turned it on, the unit did not respond, as in totally nothing not even a flicker of the lcd screen. when he got home he tried plugging it in to the usb port of his laptop to see if it will charge but still no response.
has anybody experienced this? and where do we have it fixed? somebody told him that, even if you're willing to pay for the repair, the Philippine Authorized dealer will reject the unit for repair if it has a small scratch, the reason is that thats an indicator that you dropped he unit. Is this true?
been searching the net, and have found similar situations on different ipods
but none have posted if they have had their units revived.
Pity my bro-in-law, its hard earned money, the unit is just about 8 months old.
this happened to me so many times, reset ko lang or restore and it works. in fact a friend thought his ipod is broken out of frustration sabi niya if i could make it work eh i could have it. just did a little research on line troubleshoot it and luckily i made it work now i have two ipods ;)
ang alam ko, the warranty is good for 1 year. hindi po totoo na kung may scratch void na kagad. kung may "bump" na malaki that indicates sa hard fall... yun ang alam kong hindi na pwede.
dalin mo lang sa apple center... kukunin nila yung unit then tatawag na lang kung replaced na. yung akin, though old na (ipod mini back in 05), pinalitan na nila yung hindi na magon at biglang nagoon for no apparent reason. weird lang, kailangan pa makipagsagutan ng mga tao nila bago nila palitan. hehehe
talked to my bro-in-law and told him how to reset he unit. hopefully this works.
i asked him where he bought it, he bought it from his friend who used it for about 3 months, he has the receipt, but when he called a mac center in greenhills, they told him about the scratch thing... kaya nalungkot ng husto kasi may konting gasgas sa corner yung unit nya...
i don't own any apple products so i don't know what to do with it...hehehe