Bad trip talaga ang customer service ng Globe. Sinasadya yata nila na busy parati yung mga hotlines nila para maburyong ka at mawalan ng ganang tumawag.

I remember last month when I called their customer service (Saturday) to inquire about their loyalty promo (free handset). Sabi sa akin, after 3 working days, may tatawag na Loyalty Officer. So, I followed it up Wednesday night. Aba, wala pa raw feedback, dapat daw 5 working days. Ok fine, tawag ulit ako Saturday. Wala pa din feedback. After several more calls after a 2 week period, tsaka lang may tumawag. Iba yata ang calendar nila, 3 working days is equivalent to 2 weeks sa kanila.