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Business Insight | Business

Globe: Can’t guarantee broadband speed

GLOBE Telecom Inc. yesterday said it will comply with the disclosure of minimum broadband speed but cannot assure costumers of 80 percent reliability.

Ernest L. Cu, Globe president, admitted it is difficult to measure guaranteed speed "because you never know the number of subscribers in a particular site" assessing the internet.

Cu asked the National Telecommunications Commission to further clarify how it would measure 80 percent service reliability using the 3G network.

He gave as example a coffee shop where there are more users after office hours than during office hours.

Last week, the NTC released a memorandum order mandating telecom firms to disclose the minimum broadband speed with 80 percent service reliability to stop false advertisements on internet speed.

The telecom regulator said it will not set a minimum broadband speed but the telcos have to make sure they deliver the speed they promise.