Yeah... pero the issue is solved.

For me, not having a physical mailing address, PO Box or contact number for outsiders who want to inquire is really, really stupid. You miss out on a lot of business opportunities this way.

This is a criticism also levelled against EBay in the US... that they've removed the human element entirely from their customer feedback system. But it's their loss, not mine... I buy direct from online sellers, not through auction sites like EBay. More trustworthy, more secure.