Can't Access My External Hard Drive

[palonmar]

Hello computer geeks in this thread and hope you can help with my problem. I have an external Toshiba Canvio 1TB portable USB HDD and happens to be unaccessible right now. Each time I tried to plug it, the computer says "can't access the drive" and asking to reformat it which, I cannot afford to do. I tried running chkdsk on command prompt but no progress and always getting stuck on "CHKDSK is verifying Usn Journal...", waited for 5 hours and still stuck there. I tried running on /I and /C but same thing happens. I tried using Recovery Software (Recuva by Piriform) to recover whatever I have there but not all files were retrieve. Is there any possibility or way to fix the problem with my HDD? or can you recommend better recovery software if all other way fails? Please help me...thanks in advance!

[RakataK]

Nasubukan mo na bang palitan yung connector niya?

[erj22]

kung puwedeng ibahin yung connector, then do so. saan ba kinakabit, desktop o laptop? kung isa sa kanila narerecognize yung external hard drive mo, mukhang reinstall mo USB controller mo. kung parehong equipment di madetect hard drive mo, check mo kung may ingay yung external. nasa warranty pa ba? try mo RMA. check mo website ng hard disk mo click here.

[palonmar]

I tried exchanging usb adaptors initially when I first encountered the problem. The computer detects it as drive G as it was before and until now but cannot access. All of USB ports of my laptop are working well and even my other external HDD. I've been using that HDD for more than a year now and the most important thing is to make it work again to get all my files there. My troubled HDD is still working when I tried running CHKDSK, I can hear the spinning and ticking as it searching for something. I can bring it back to life just to reformat it, but I will not do that unless I can recover back all my files and there's no way to fix it back without reformatting.

[ghosthunter]

I tried exchanging usb adaptors initially when I first encountered the problem. The computer detects it as drive G as it was before and until now but cannot access. All of USB ports of my laptop are working well and even my other external HDD. I've been using that HDD for more than a year now and the most important thing is to make it work again to get all my files there. My troubled HDD is still working when I tried running CHKDSK, I can hear the spinning and ticking as it searching for something. I can bring it back to life just to reformat it, but I will not do that unless I can recover back all my files and there's no way to fix it back without reformatting.

That clicking sound might mean there might be physical damage to either the platter or the head. Since you can still partially access the drive, it might be the platter.

[erj22]

try putting your hd in a zip bag and put it in a freezer for 24 hours.

Save a Failed Hard Drive in Your Freezer, Redux
Save Your Hard Drive by Freezing It - Wired How-To Wiki
200 Ways To Revive A Hard Drive | HBCD Fan & Discussion Platform

[1D4LV]

boot via Linux and try to access your drive there, if you can, file system problem. if you cannot, hardware problem.
try Knoppix.