Getting DSL for home in Las Pinas: PLDT myDSL or Globelines DSL?

[greenlight]

Hi All,
I am planning to get a DSL connection for the house now that the rates are now affordable. The rates for both Globe and PLDT for a 384Kpbs connection are now less than P1K a month.

I live in the Las Pinas area so I would like to know if any tsikoteers in Las Pinas are using DSL and what is your feedback.

I have not called Globe yet so I am not sure if there is a globelines in my area. If not, what other DSL connections does the Las Pinas Tsikoteers are using? And do you recommend this?

I can't wait to get a DSL connection at home. I am tired of going out of the house to a hot spot if I need a high bandwidth connection. My dial-up speed at home is only 33Kbps. I have a PLDT / Smart WeRoam but the speed is also pathetic.

I hope you can enlighten me on this.

Thanks a lot for your feedback.

[totoybato]

hindi available ang globelines sa Las Pinas. I applied for the plan P999 of PLDT last week of August pa. When I applied, they said it would take only 2 to 3 weeks para ma install, more than 2 months na, di pa din ako nakakabitan. Hindi kaya 2 to 3 months ang ibig nilang sabihin? pero hindi po ako bingi, 2 to 3 weeks nga ang sinasabi pag nag apply ka thru PLDT No. 172. Last follow up ko e kahapon lang. Kung taga Philam Village ka, meron cable internet na ino offer ang Las Pinas cable for about P1,380 pesos/month. So ganun ang sitwasyon, nakakainis pero ganun, parang pre zero back log era ang pagpapakabit ng dsl sa PLDT pag taga Las Pinas ka.

[1D4LV]

*greenlight: tama si totoy, walang globelines sa atin dyan sa las pinas. meron ding destiny cable (internet) dyan sa atin aside dun sa Las Pinas cable internet....

[NazQ]

totoybato, update naman pag nakabitan ka. hirap talaga magpakabit ng highspeed sa LPC

[Bogeyman]

Nagko-consider na din ako ng PLDT myDSL, pero ang bagal talaga ng service ng PLDT. Na-approve na kasi yung application namin for SMART Wi-Fi, may nagpunta na ngang crew daw sa bahay (Antipolo). Kaso wala kaming iniwang pera (kasi hindi naman nagsabi ang mga ugok na dadating sila), kaya hindi sila nag-iwan ng equipment, babalik na lang daw.

That was three weeks ago. Naghihintay pa rin kami, kahit nag-set aside na kami ng pera, hindi pa bumabalik. Gusto ko na ngang ipa-cancel yung application sabay lipat sa myDSL.

[afrasay]

I think you should pay ONLY at the business office of SMART or PLDT.

[boybi]

Bogeyman, you should pay the installation and advance monthly fee at the business center, not to the installers. yung equipment ng smart wifi ko was shipped to me a few days after paying the installation fee, then after 2 days tsaka dumating yung magkakabit.

[Bogeyman]

Actually, nagtaka din ako. Yun daw kasi yung sabi ng customer service rep, iwan daw yung payment for the crew to pick up, then they'll leave the equipment at the house. Then they'll come back another time to do the set-up. I remember thinking, 'hindi ba dapat installation muna before payment?'

Mukha ngang idadaan ko na lang yung P1988 sa payment center.

[boybi]

Actually, nagtaka din ako. Yun daw kasi yung sabi ng customer service rep, iwan daw yung payment for the crew to pick up, then they'll leave the equipment at the house. Then they'll come back another time to do the set-up. I remember thinking, 'hindi ba dapat installation muna before payment?'

Mukha ngang idadaan ko na lang yung P1988 sa payment center.

forgot to mention in my previous post. after submitting my application form to smart wireless center, i was told that i will receive a text from them with a referrence number. after receiving the text tsaka lang magbabayad. they will need the referrence number to process your payment.

[afrasay]

looks like sumthing's fishy here...

[RedHorse]

mydsl-w lang daw pwede sa area namin, samantalang malapit lang kami sa pldt munoz, at meron ding pldt malapit sa baler st...

anyway, kinuha ko na, wala na ring silbi ang destiny

[boybi]

mydsl-w lang daw pwede sa area namin, samantalang malapit lang kami sa pldt munoz, at meron ding pldt malapit sa baler st...

anyway, kinuha ko na, wala na ring silbi ang destiny

dapat less than 5km ang layo ng tinakbo ng wire from the PLDT's central switch in your area to the local switch near your house bago pwede kabitan ng DSL.

[RedHorse]

yup less than 5k radius kami if ever meron central switch nga sa munoz and baler or maybe car depot lang mga iyon.

sa smart wifi and dsl-w, pwede na rin bang user ang mag lipat ng antenna if ever, meron ding smart tower sa place, ie. farm.. di kaya magkagulo sa IP address assignment... parang dream sat receiver?

[boybi]

yup less than 5k radius kami if ever meron central switch nga sa munoz and baler or maybe car depot lang mga iyon.

sa smart wifi and dsl-w, pwede na rin bang user ang mag lipat ng antenna if ever, meron ding smart tower sa place, ie. farm.. di kaya magkagulo sa IP address assignment... parang dream sat receiver?

mahirap ilipat magisa yung antenna. meron kasing unique ID ang mga towers ng smart. kung hindi nagtugma dun sa account mo, hindi ka makalogin.

[greenlight]

Hi Guys,
Thanks for your update. You are right, Globe DSL is indeed not available in Las Pinas. I called up Globe Customer Service a few minutes ago and they said that Globelines does not have have a franchise here in Las Pinas.

Based on your reply, us Las Pineros only have PLDT DSL, Destiny Cable Internet and Las Pinas Cable internet if we want a high speed internet connection? Does anybody know the rates of Destiny and Las Pinas Cable? I am hesitant on getting PLDT myDSL because I heard / read a lot of bad experience especially in the area of customer support.

Any feedback on Destiny and Las Pinas Cable?

I am using Las Pinas Cable for my cable and their lines are not clean as I get a lot of hazy channels. Since the fees are cheap compared to the other cables I don't complain. But if I am getting a internet cable, I want to get my money's worth. I am doing my research up front and not regret getting the connection after I get my plan and I am stuck with it.

Thanks a lot guys.

[xpac]

taga lpc din ako, more than 2 yrs na dsl namin. nun lumabas yun ad nila na meron na dsl dito apply agad kami within 5 days nagkaDSL kami. ok naman yun speed mabilis nga, kaya lang bagal talaga ng support nila pag nagkakaproblema kami sa connection tagal ng aksyon dapat makulit ka mag follow-up. madalas after midnight napuputol yun connection ko kakainis magreconnect mayat-maya.

[RedHorse]

mahirap ilipat magisa yung antenna. meron kasing unique ID ang mga towers ng smart. kung hindi nagtugma dun sa account mo, hindi ka makalogin.

thanks boybi, akala ko parang dream sat lang...

[scarab]

....taga bflp ako, pldt mydsl din. ok naman, mabilis.

[hotwheels]

Greenlight. taga Talon 5 near SM southmall me.
I have PLDT DSL unlimited for the past three years, Before they installed DSL, they will check first if your line is clear ( meaning not grounded). Once Okay, you pay at their PLDT Las Pinas branch, then schedule the installation.
Generally, okay naman ang performance mabilis ang connection. the good thing with DSL even when your using the internet you still use the telephone lines. The only problem we have is during rainy days if the telephone line are grounded, it take time to service it. To have refund/rebate on your monthly payment, you should immediately call their service center to record date of interrruption.

Follow-up mo na lang sa PLDT Las Pinas if you have your application, I believe they are opening new telephone lines along Marcos Alvarez Ave. Hope you are within this vicinity.

[wrecker]

i used to have MyDSL Pro sa Talon 4 ako. Took them only 2 weeks to install it after application. Pina disconnect ko last September kasi pa renovate ako ng house and i temporarily moved out. papa reconnect ko na next week since babalik na ko. 2 days lang daw sabi sa PLDT.

anyways, in terms of speed ok naman sya. nakakatapos ako ng isang episode ng tv series in about 2 hours. reliability is another issue, may weeks na ok may weeks na puro disconnect. dati almost 3 days down and naging suspect ko pa tuloy yung router ko na sira, talaga palang on and off yung connection nila.

support sucks though. pag may problem, pasahan sila, kung anu-anong number binibigay sa akin. and of course since yung 1st level support is call center, naka-script yung response. nakaka asar for someone like me na 12 years na sa IT kasi sisimulan nila yung pag diagnose na tatanong sa akin kung naka on daw ba yung modem, etc, etc...

kaya pag tatawag ako, inuunahan ko na. na diagnose ko na yung problem and eto, sabihin nyo lang kung ano ang gagawin nyo at kelan... tapos ang usapan, sayang kasi ang time ko e.

pero no choice naman ako since walang kalaban ang MyDSL sa LP, hindi option ang Cable Internet sa akin for security and speed reasons.