Hi,

Just would like to share my experience with Minerva sa may filinvest.

In summary so-so lang talaga ang service, just like what someone posted on this thread. Not a shop to be highly recommended. Its a shop to go to if don't have alternatives.

http://tsikot.yehey.com/forums/showt...threadid=14868

Details below:

I wanted to align my car since I change the ball joints, tire rods, etc myself. Having no alignment tool I just used crude measurements. Ok naman walang kabig, etc. Pero since I change a lot of parts I am sure out of alignment na siya.

Before having my car fixed, I ask how much is the most I will spend for a total alignment. Quote was 1,050. So I put my car into the lift, once they where attaching the alignment tools... I was given a quote that its 1,800. Sabi ng first mechanic na nag quote, he thought my car is a Vitara not a Feroza. Forgivable pa siguro kung hindi siya car literate, malayo naman siguro ang Vitara sa Feroza. Also I don't think so na the Feroza is hard to align compared to a Vitara, in fact I can do it myself if I had the alignment tools. Anyway I let this issue pass, kasi baka naman honest mistake ang initial quote.

The mechanic was aligning the car and doing a satisfactory job. I also got the correct values from the service manaul, just to cross check what is in the alignment computer. I was satisfied with how he is progressing and also chatting with him. Then someone came and talked to him, who seems to be the owner (ask him later to verify, he did claim that he is the owner). They where chatting and I overheard that he needs to redo his work. I was happy initially that the owner is making sure that things where ok and have ask the mechanic to redo his stuff. Medyo baguhan din kasi ang mechanic, although I didn't see any problems in what he was doing. It turns out pala the Minerva owner is not satisfied with the mechanic kasi he is making sure that all aspects are aligned, caster, camber, toe. The owner wanted a faster job at the expense of not doing the job as properly as possible.

I also asked the owner why is the total toe only the one they are looking to put into alignment (green zone). He said that the other values are not important, etc. Its the total toe that matters. Yes its true given that the car will run straight, given that the steering is what set while they did the express alignment. I also got only a warranty of 2 weeks?!? Buti pa yung katabi ko sabi ng mechanico na 1 month, medyo umangal nga yung owner bakit 1 month lang. I even ask the owner why do they just give such a short time compared to their competitors, sabi lang niya hindi daw silang ganoon klaseng type of shop.

Anyway I ended up paying for 1,350 kasi 1 toe lang ang charge nila. So so lang ang Minerva, but its sad na ang pagiging hindi pulido comes from the owner itself. Who do you complain too if you see the mechanic is not doing a good job? Utos pala ng owner iyon

They also did not have the intention of putting back the engine side covers (the one that covers the engine for spashes from the wheels). I waited for the last minute until they put everything back, the didn't mind it... its just there on the floor. I just took them home, I did anticipate this so I already have bought new clips to put them back.

This is the only the 2nd time I had experienced their services. First time was a bushing replace (300) for my other truck, I broke 3 sockets trying to pry a nut. I knew they had tools to do the job, so I went there. Ok naman they did the job what I wanted to be done.

Hindi pa naman bad ang service nila, pero if you have another shop to go too don't go to Minerva. Fair lang ang service nila, not a shop to be recommended. Malapit kasi sa mall, was convenient at that time when I had my car fixed, my wife went shopping. Care to share your experience with Minerva on filinvest?