car shop surprises me with a report that my distributor is dead?

[toticruz]

I dont have any reklamo about their workmanships, i even commend their mechanics also toti's brother, pulido talaga sila gumawa.

Best tip na lang is wag iwanan ang auto be it a reputable shop or not, di natin masasabi. Para walang sisi sa huli.

Cocoy_01 i do remember you.You are the kid with your mom.Your mom drives the lancer el 95 since you still could not drive...your mom was the one explaining the problems of the car she bought for you and she even pays for the repair. For your info,We discovered the starting problem this afternoon when my guys were about to test drive the car after we have repacked the CV axle.Unfortunately there was an anti carnap push button switch at the firewall near the suspension arm that disarms the power to the distributor.we had to trace the wirings before we have located this switch(During the repair my mech could have accidentally pushd the switch ) i tried calling your mom sa phone and cell and text until i got busy again .Anyways,When your mom arrived at the shop together with your older brother, we told her what happened and she and your brother was not even aware of the switch which we showed and demonstrated.What your mom can say lang is she bought the car from a mayor from pampanga recently which the previous owner probably installed the hidden switch but did not inform your mother. I think you immediately reacted on the text message we sent earlier
(Nos. your mom left in our records) as we are trying to contact her immediately to inform about the problem we encountered in "your so called" car. It would have been better if you have verified first what actually went wrong first hand before posting anything what you are not aware of.
Rest assure that we are trying our best to be honest, trustwothy to our customers and to improve further our services.
I believe your mom knows better what had happened

[orly_andico]

david,

As a shop owner myself, the internet is a double edged sword, wala kang control sa praises and complaints ng customer, the best thing to do is to settle the problem and klaro ang issue, meaning, kung kasalanan ng shop talaga, panagutin mo, if di mo talaga ginalaw, lalabas at lalabas din na natsempohan ka (the shop) lang ng "last-touch" scenario.

That is so true. Unfortunately it is also understandable for the end-user/customer to demand satisfaction. Kahit sila ang "last-touch," a huge catastrophic failure na wala naman dun sa ginawa nila is pretty darn annoying.

I guess this wouldn't be a factor if we weren't such a poor country. If all car shops had enough margin that they could absorb the occasional part replacement, there wouldn't be any problem. I recognize that even the best of car shops can occasionally suffer from such bad luck (which is due to careless employees!) pero kung ikaw yung customer, you wouldn't be very forgiving lalo na kung mahal yung part na nasira..

This is especially true for older cars, wherein di mo masasabi kung may natabig na wire lang, nawala na daloy ng kuryente or something like that.

also true. I've been putting off the major repair on my car (what do you know... distributor replacement) kasi takot ako na baka pumutok din yung ECU in sympathy at ma-do-doble ang costs ko.

Saan ba ako makahirap ng oscilloscope? meron ba kayo sa Verifone? hehehe... :D

best thing is not to leave your car na lang..

cocoy, dun sa case ko, nandun ako the whole time. but i couldn't watch everything. di naman ako mekaniko eh.

[theveed]

Saan ba ako makahirap ng oscilloscope? meron ba kayo sa Verifone? hehehe... :D

Kung meron akin na yun hahaha... j/k (baka sumbong ako ni Woulfe hehe)

[cocoy_01]

Thanks to the people who replied and gave their opinions. I did not post here para siraan ang shop na ito. I would have not posted the name of the shop dahil alam kong maganda sila trumabo, wala akong planong manira. Tinanong kaya sinabi ko.
Nilabas ko lang sama ng loob ko.

Feel free to visit the shop, great prices and services, madaling kausap si sir toti, gave a discount the moment he knew that i am a member of tsikot! Try their technology, silicone injection and repair of shocks. Pwede ka din magrequest kung anong gusto mong pressure. Warranty maganda din, 6 months for the shocks and whoa! 15000 kms for their silicone injection! That's how confindent they are on their service!

[cocoy_01]

for all those kalampag problems, Zee car plus is the answer to the annoying sound under your car.

Libre advertisement pa ah.

[caloyski5]

woah, ill tell him about this the next time i go there..problem is, wala na problema suspension ko ..

[1D4LV]

teka. san ba yang shop nila?

[theveed]

Do a search about ZEE CAR PLUS.

Satisfied customer din ako dyan, unfortunately di lahat, officemate ko nagkaprob din sa kanila.

I'm scheduled for a full underchassis repair/restoration next month as well. Excited na ako hehe

[yebo]

sure ka ba na yung nakakabit na distributor sa car mo e talagang sa car mo yun o napalitan? meron ganyan na mekaniko, kasi iniwan mo dun yun car mo e di pinitik tapos pinalitan ng sira. that is why i always insist on having a check list done before i leave my car in a repair shop. pag umaandar nung iniwan ko dapat umaandar din pag balik ko. baka dinelihensya na yan ng mekaniko dun at binenta tapos palit yung sira.

[smokinmac]

i was there last saturday..... i had my shocks repaired.....medyo natagalan lang dahil 4 yung ni-repair....almost gabi na rin ako umalis.....tinutukan ko yung mga mechanic ng humahawak sa car ko.....nung pauwi na ko...bigla bumigay yung alternator ko....i was really surprised na bigla bumigay yung alternator ko without warning because no electrical works were done on my car.... (just a freakin bad luck) i had no qualms about the mechanics working there, they know what they are doing.....

[v22]

i had mine done last week, medyo took longer than i expected, had to leave the car overnight.. pero the work is great, saw how his mechanic works, pulido naman...

[cocoy_01]

pero the work is great, saw how his mechanic works, pulido naman...

amen!

[cocoy_01]

mods, can this thread be locked?

as far as i am concerned, ok na ang auto. This thread might lead pa from other allegations that might ruin the reputation of the said shop.

Thanks!

[OptimusPrime8]

dapat hindi niyo pinopost ang mga ganyang reklamo dito sa net.kawawa naman ang may ari ng shop.isolated cases nasisira sila.kung talagang may reklamo ka, dun na sa may ari ang sumbong.

unang una, wala sila magagawa sa sira kung dito mo lang sasabihin.sino ba naman kami para may magawa diba?

pangalawa, wala rin kami magagawa sa sira na yan.

ayt?ayt.

[van_wilder]

kung talagang maayos yun shop gagawan nila yun ng paraan at in the first place hindi ka lang basta basta itetext... tatawagan ka kasi urgent yun...

[van_wilder]

its your right na ipost yun names nila... sa mga shops, hindi kasalanan ng customer yun, kasalanan niyo yun... to prevent damage sa pangalan, make sure maayos yun gawa...

kami nalulugi kami minsan sa isang customer, minsan almost half a million (construction) ginagawa namin yun kahit lugi na para lang hindi masira...

[OptimusPrime8]

maswerte pa nga at tinext eh.

[van_wilder]

maswerte pa nga at tinext eh.

it is VERY UNPROFESSIONAL and IRRESPONSIBLE na hindi mo sabihin yun sa customer lalo na if you have the means to contact the person. in doing business you have to do extend your arm and take the extra mile.

[GlennSter]

it is VERY UNPROFESSIONAL and IRRESPONSIBLE na hindi mo sabihin yun sa customer lalo na if you have the means to contact the person. in doing business you have to do extend your arm and take the extra mile.

thats why.kaya nga SWERTE at tinext.hindi naman sinabi na dapat wag itext diba?

that means na maybe, zee wanted to retain the trust of the customers.na kapag may problema, eh sasabihin agad.hindi kagaya ng ibang shops.

pero still, i being a shop owner (son of owner) myself, dapat eh sabihin sa akin ng direchuhan at wag lang basta ipost sa net if we screw up.

you wouldnt get the justice that you want if you just post it here at hindi kausapin ang shop.walang mangyayari, pero nakakasira ka ng business na pwede namang pag usapan ng maayos.

no shop is perfect, at may mga isolated cases talaga na a shop will screw up.

in this situation ,you, we really dont know if zee screw it up...so why judge him by a man's post?

what you should do is approach the shop owner at kausapin nang maayos.madali naman yun eh.walang naluging business, walang masasakit na salita ang nabitawan.

tapos ang usapan.

[OptimusPrime8]

good for you na ginagawa niyo yan kahit lugi n..maswert ang mga customers mo.pero not all shops or companies can do what you do.at malay mo bang talagang sila ang may sala ng sirang distributor?pwede naman na nasakto lang ng tadhana na masira talaga dun sa shop na yun?

buti nga at sinabi pa sa inyo eh.