The worst mitsubishi car service center

[Indiosbravos200]

Naku po, sino ang SA mo diyan? Yung sa akin si Roger Yecla. Dun ka na lang magpunta at siya din halos lahat naghahandle ng strada namin sa tscp. I'm sure alam na niya ang mga sakit ng strada natin. Yung mga iba kasi dun minsan sinisigawan pa ng customer nila kasi palpak. Hingi ka na lang freebies nila to compensate yung nawala sayo. Sobrang abala yan. Tsk

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Si Mr. Baslot. I forgot his first name. Dalawang beses na ako sa kanya na assign. Sablay nga lang pareho. i just dont understand but di madiagnose ng maige yong kabig. Medyo frustrating. Tapos nirelease pa na walang quality check. I was backreading and I also read about other user's issue sa pagkabig at steering column ata pinapalitan ng casa. I might suggest they look into it also.

[gvtheogioX]

Chuc nam moi hanh phuc.
Tietp tuc chung tay xay dung dien dan vung manh nhe cac ban.

[rukawa11]

Chuc nam moi hanh phuc.
Tietp tuc chung tay xay dung dien dan vung manh nhe cac ban.

hahaha anong language toh, buchikik?


thanks ts. sa info

[Indiosbravos200]

I really cant help to compare how the Mitsubishi and Toyota Casas work. I just had a talk with a certain JOBERT DIVAL of Diamond Motor Quezon Ave. for scheduling a checkup and warranty service for my Strada. He told me that they do not schedule one and I just had to drop by the casa in the mornng. Hows that for inefficiency. Di ko napigilang sabunin yong tao. So I told him kaya nga nagpapaschedule ako para di sayang oras ko at oras nya. Hindi buong araw pwede akong magbabad sa casa. I also told him sa Toyota scheduled lahat ng pagawa ko kaya managed ko oras ko. Nawalan tuloy ako ng gana pagawa sa kanila, to think maganda pa naman review dito ng ibang owners.

[Pipefish]

hi, im new to these forums, regarding your plate number, the SA, service dept or the casa for that matter has nothing to do with the plate being delayed, blame LTO, btw im an SA from a mitsu dealer, you guys can ask me anything, i'll answer your queries if you have any, thanks

Actually the casa is partly to blame because they have their share of the red tape. My stealership sat on my plate application for a month and I had to pester them regularly, the LTO liaison officer particularly, to make sure they were doing their job.

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[carlo0810]

Actually the casa is partly to blame because they have their share of the red tape. My stealership sat on my plate application for a month and I had to pester them regularly, the LTO liaison officer particularly, to make sure they were doing their job.

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Ah i see, passing of the documents normally shouldn't take a month, you are correct sir in pestering their liaison officer :-)

[d3XT3r]

Eh mga sir san b maganda magpa-service sa bandang south? Nakakatakot naman mga kwento dito hehehe. Sa PEAK pa naman ako kukuha ng mirage....

[KaizenSy]

sino ok na Service Advisor sa Citimotors Alabang? sa greenhills kasi galing mirage ko, pero wala na ako time pumunta sa kanila. kelangan ko na this week magpa 1k PMS. TIA!

[bluepalito]

Eh mga sir san b maganda magpa-service sa bandang south? Nakakatakot naman mga kwento dito hehehe. Sa PEAK pa naman ako kukuha ng mirage....

me too. nakapag-down na ako 5k tas sabi di pa daw ako nakapila sa kulay na gusto ko (Mirage Blue M/T) kasi wala pa daw PO ko. Sabi ko sa SA ko sa Peak, so para san yung reservation fee na 5k?? IBA DAW YUN.

Sabi ko den, kelan mo ko mabibigyan ng unit kung mailabas ang PO ko ngayon, di daw sure. WATDA? Baka kako 2 months na ako nagiintay wala pa den, wala man lang estimate date?

Ililipat ko talaga sa Las Pinas eto...

[rensom]

Eh mga sir san b maganda magpa-service sa bandang south? Nakakatakot naman mga kwento dito hehehe. Sa PEAK pa naman ako kukuha ng mirage....

Kalimutan mo na ang peak na yan... Mag sisisi ka Lang...

Sent from my HTC Desire V using Tapatalk 2

[Retz]

Meron na bang natitirang matinong Mitsu Casa/Dealer?

[jodski]

Peak motors service center is the worst service center.... ang mga technician puro mga bobo lalong lalo na ang mga taga warranty ... magbibigay ng time sa pag release tapos aabutin ng 5pm sa closing nila bibilisan at pag ka release sa iyo palpak.. no choice ka kundi iwan ang pinapa-service mo... ang masakit yung maghintay ka tapos di mo parin makukuha. Ang mga service advicer puro babae na mga bobo at tanga.. papaano sila makakapag advice kung sila mga walang alam.

Anyone remember the old thread na modus na pinapaiwan ang sasakyan and then may pinapalitan??? Sounds familiar lang pero I'm not saying na sila yun

[HondaWay]

Kaya maganda kung may blacklist tayo ng mga dealership sa Tsikot, iwas mabiktima ng mga kawatan.

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[Indiosbravos200]

Mitsubishi QUEZON AVENUE (DIAMOND MOTORS)- hands down! Home of liar Service Advisors and super Incompetent mechanics

Here is my horror story.
I have a Mitsubishi Strada 2013 model which I bought mid-January this year. The unit was released by Mitsu Rizal. Sometime in February, I brought the unit to Mitsubishi Quezon Ave for warranty service. I asked them to check the following: car pulling to the left, and steering wheel off centered. Service took the whole day and SA assured me everything was fixed. When I was on the road, pulling was fixed but steering wheel was still offcentered and I noticed the steering wheel developed an intermittent whistling noise. I came back at 7am the next day--1st in line -- and told the SA to redo the job on the steering wheel. SA told me to leave the car once again and he'll call me once it was done. The call never came and when I followed up before end of business day, I found out that the SA has gone home and the car will not be released because the car was endorsed to the mechNic late and work has yet to start. Dapat red flag na to sakin to. i came back early the next day just to ensure work will be done but work nver happened. First in, First out daw sila? YEAH RIGHT. The next day I was told work needs to be further extended because they are unable to get the right fix for the offcentered steering wheel. I said 3 days for an offcentered wheel??? WTF. I told them di ba literally tatanggaln nyo lang yang manibela tapos konting adjust tapos sasalpak pabalik. Ginawa na daw nila yon pero si pa rin macenter. Anyways, car was released to me the next day. Wheel was adjusted and greased to address the whistling sound. Here is the catch ...Offcentered wheel was fixed but I found the next day that whistling noise was back or I assume was not addressed and has become louder. Galit na ko non. Inaway ko na SA and told him to fix the whistjng immediatetly. I told him ang dami ko nang undertime at halfday kakabalik balik sa casa. Bakit di nila makuha problema in one click? He said sorry and I was asked to come back the next day. I was never was able to come back for another week due to work deliverables. The week before Holy Week, I came back to the SA to finally get the whistling sound fixed and to address a nagging squeking sound sa ilalim ng cargo bed. My SA once again asked me to leave the pickup for greasing and lubrication of the steering wheel and the underbelly of the cargo bed. Ok sige kako. Nahiya na siguro si mukong sa dami ng palpak nila prior kasi before lunchtime tnawagan na ko at sinabihang papalitan na nila yong steering wheel part kasi di na daw madala yong tunog ng greasing. May part na daw silang available but the car will not be ready until the next day. Eto na. The next day the SA called me yong piyesa daw na meron sila on stock defective din daw kaya binalik na lang nila old piyesa at nagorder na daw sila panibago sa planta. Sabi ko sige wala akong magagawa dyan. Aantayin ko na lang availability and I'll come back as soon as the part is available. For meantime, ready for pickup na daw yong kotse. So I went to the casa at 1:30pm, and I SA released it at around 2:30pm. On my way to our house, biglang tumirik kotse at the middle of Ramon Magsaysay in Manila. It was 3:00 pm. 30 minutes after car was released and a few kilometers away frim the Casa. Rush hour na. Buti na lang pedicab drivers helped me push the car out to the side of the road and I immediately called my SA to have the car towed back to their casa. My first question was... what did you do with my car? I sent it yo you working for warranty tapos titirikan na lang ako right after nyo gawin. . The SA said they will immediately send someone to fix it daw. The two mechanics from Mitsu was in the site 30-40minutes after my call. They tried to fix the car pero after 1 hour and 30 minutes na binulatlat yong ilalim ng dashboard at makina. They told me they were clueless on what is wrong. This was after labas na lahat ng wiring sa dashboard and I was really frustrated. Net/net, we waited for the tow truck and voila walang tow truck na sumundo kung hindi delivery van nila na may kadena. It took 5 working days for them just to make a solid assessment on the car's issue. They told me issue was with the wiring and relay and they had to involve Mitsubishi Philippines because they did not know how to proceed with the issue. Once they had the car running, they told me car was ready for pickup with one caveat bring it back to Mitsubishi Rizal -- the dealershil where I got the unit. They can not give any assurance that car will not make tirik because the wiring was not standard "daw". This is where I blew my top. I just had to talk to the service manager and I told him about how inefficient their service has been and that their SA and mechanics are so incompetent. I also had to ask whether they do not have a manual of the Strada unit because someone from this forum informed me that the Casa should be able to disassemble an Mitsu car piece by a piece and bring it back as a whole by just using their manual, otherwise they do not have a business being an accredited service center. The wiring issue should have been diagnosed 2- 3 working days at most. Natameme na lang Service manager nila. I told them since you guys are nincompoops I will be happy to bring the pickup to a more competent service center. I will leave the service center with ZERO confidence on their work and ZERO confidence on their product. The manager said bahala na kayo kung yan ang tingin nyo which made me disgusted even more.

Drove the car for 15 kms to Mitsubishi Rizal na ingat na ingat and the SA there gave me an assurance that they will bring back the car to tip top shape. He will also coordinate daw with Quezon Ave on their exact findings so that they will not need check everything again. He also hinted baka daw nasira ng QA yong wirings while making all those adjustments sa steering wheel tsaka baka daw trainee lang tumira nong trabaho kaya matagal. Umalis ako ng Mitsubishi Rizal with peace of mind.

Basta for me MITSUBISHI QUEZON AVE sucks. Note thst warranty job orders are not even really free. Binabayaran sya ng planta. I am not sure if style ng QA ang siguraduhing double work ang gagawin nila para double billing o ang bobobo lang ng mechanics nila.

[jovill]

Sir, did you get the name of the sa and sm? Pwede nyo yan reklamo diretso sa mmpc.

Mitsubishi QUEZON AVENUE (DIAMOND MOTORS)- hands down! Home of liar Service Advisors and super Incompetent mechanics

Here is my horror story.
I have a Mitsubishi Strada 2013 model which I bought mid-January this year. The unit was released by Mitsu Rizal. Sometime in February, I brought the unit to Mitsubishi Quezon Ave for warranty service. I asked them to check the following: car pulling to the left, and steering wheel off centered. Service took the whole day and SA assured me everything was fixed. When I was on the road, pulling was fixed but steering wheel was still offcentered and I noticed the steering wheel developed an intermittent whistling noise. I came back at 7am the next day--1st in line -- and told the SA to redo the job on the steering wheel. SA told me to leave the car once again and he'll call me once it was done. The call never came and when I followed up before end of business day, I found out that the SA has gone home and the car will not be released because the car was endorsed to the mechNic late and work has yet to start. Dapat red flag na to sakin to. i came back early the next day just to ensure work will be done but work nver happened. First in, First out daw sila? YEAH RIGHT. The next day I was told work needs to be further extended because they are unable to get the right fix for the offcentered steering wheel. I said 3 days for an offcentered wheel??? WTF. I told them di ba literally tatanggaln nyo lang yang manibela tapos konting adjust tapos sasalpak pabalik. Ginawa na daw nila yon pero si pa rin macenter. Anyways, car was released to me the next day. Wheel was adjusted and greased to address the whistling sound. Here is the catch ...Offcentered wheel was fixed but I found the next day that whistling noise was back or I assume was not addressed and has become louder. Galit na ko non. Inaway ko na SA and told him to fix the whistjng immediatetly. I told him ang dami ko nang undertime at halfday kakabalik balik sa casa. Bakit di nila makuha problema in one click? He said sorry and I was asked to come back the next day. I was never was able to come back for another week due to work deliverables. The week before Holy Week, I came back to the SA to finally get the whistling sound fixed and to address a nagging squeking sound sa ilalim ng cargo bed. My SA once again asked me to leave the pickup for greasing and lubrication of the steering wheel and the underbelly of the cargo bed. Ok sige kako. Nahiya na siguro si mukong sa dami ng palpak nila prior kasi before lunchtime tnawagan na ko at sinabihang papalitan na nila yong steering wheel part kasi di na daw madala yong tunog ng greasing. May part na daw silang available but the car will not be ready until the next day. Eto na. The next day the SA called me yong piyesa daw na meron sila on stock defective din daw kaya binalik na lang nila old piyesa at nagorder na daw sila panibago sa planta. Sabi ko sige wala akong magagawa dyan. Aantayin ko na lang availability and I'll come back as soon as the part is available. For meantime, ready for pickup na daw yong kotse. So I went to the casa at 1:30pm, and I SA released it at around 2:30pm. On my way to our house, biglang tumirik kotse at the middle of Ramon Magsaysay in Manila. It was 3:00 pm. 30 minutes after car was released and a few kilometers away frim the Casa. Rush hour na. Buti na lang pedicab drivers helped me push the car out to the side of the road and I immediately called my SA to have the car towed back to their casa. My first question was... what did you do with my car? I sent it yo you working for warranty tapos titirikan na lang ako right after nyo gawin. . The SA said they will immediately send someone to fix it daw. The two mechanics from Mitsu was in the site 30-40minutes after my call. They tried to fix the car pero after 1 hour and 30 minutes na binulatlat yong ilalim ng dashboard at makina. They told me they were clueless on what is wrong. This was after labas na lahat ng wiring sa dashboard and I was really frustrated. Net/net, we waited for the tow truck and voila walang tow truck na sumundo kung hindi delivery van nila na may kadena. It took 5 working days for them just to make a solid assessment on the car's issue. They told me issue was with the wiring and relay and they had to involve Mitsubishi Philippines because they did not know how to proceed with the issue. Once they had the car running, they told me car was ready for pickup with one caveat bring it back to Mitsubishi Rizal -- the dealershil where I got the unit. They can not give any assurance that car will not make tirik because the wiring was not standard "daw". This is where I blew my top. I just had to talk to the service manager and I told him about how inefficient their service has been and that their SA and mechanics are so incompetent. I also had to ask whether they do not have a manual of the Strada unit because someone from this forum informed me that the Casa should be able to disassemble an Mitsu car piece by a piece and bring it back as a whole by just using their manual, otherwise they do not have a business being an accredited service center. The wiring issue should have been diagnosed 2- 3 working days at most. Natameme na lang Service manager nila. I told them since you guys are nincompoops I will be happy to bring the pickup to a more competent service center. I will leave the service center with ZERO confidence on their work and ZERO confidence on their product. The manager said bahala na kayo kung yan ang tingin nyo which made me disgusted even more.

Drove the car for 15 kms to Mitsubishi Rizal na ingat na ingat and the SA there gave me an assurance that they will bring back the car to tip top shape. He will also coordinate daw with Quezon Ave on their exact findings so that they will not need check everything again. He also hinted baka daw nasira ng QA yong wirings while making all those adjustments sa steering wheel tsaka baka daw trainee lang tumira nong trabaho kaya matagal. Umalis ako ng Mitsubishi Rizal with peace of mind.

Basta for me MITSUBISHI QUEZON AVE sucks. Note thst warranty job orders are not even really free. Binabayaran sya ng planta. I am not sure if style ng QA ang siguraduhing double work ang gagawin nila para double billing o ang bobobo lang ng mechanics nila.

[Retz]

^

parang sa rapide lang ah. inayos nga ung sira pero lumabas naman ang ibang sira. sir, what happened after you bring your car back to mitsu rizal? hindi naman "lemon" yan sir? ka bago bago lang eh, dami ng problema.

[homhomnova]

Mitsubishi QUEZON AVENUE (DIAMOND MOTORS)- hands down! Home of liar Service Advisors and super Incompetent mechanics

Here is my horror story.
I have a Mitsubishi Strada 2013 model which I bought mid-January this year. The unit was released by Mitsu Rizal. Sometime in February, I brought the unit to Mitsubishi Quezon Ave for warranty service. I asked them to check the following: car pulling to the left, and steering wheel off centered. Service took the whole day and SA assured me everything was fixed. When I was on the road, pulling was fixed but steering wheel was still offcentered and I noticed the steering wheel developed an intermittent whistling noise. I came back at 7am the next day--1st in line -- and told the SA to redo the job on the steering wheel. SA told me to leave the car once again and he'll call me once it was done. The call never came and when I followed up before end of business day, I found out that the SA has gone home and the car will not be released because the car was endorsed to the mechNic late and work has yet to start. Dapat red flag na to sakin to. i came back early the next day just to ensure work will be done but work nver happened. First in, First out daw sila? YEAH RIGHT. The next day I was told work needs to be further extended because they are unable to get the right fix for the offcentered steering wheel. I said 3 days for an offcentered wheel??? WTF. I told them di ba literally tatanggaln nyo lang yang manibela tapos konting adjust tapos sasalpak pabalik. Ginawa na daw nila yon pero si pa rin macenter. Anyways, car was released to me the next day. Wheel was adjusted and greased to address the whistling sound. Here is the catch ...Offcentered wheel was fixed but I found the next day that whistling noise was back or I assume was not addressed and has become louder. Galit na ko non. Inaway ko na SA and told him to fix the whistjng immediatetly. I told him ang dami ko nang undertime at halfday kakabalik balik sa casa. Bakit di nila makuha problema in one click? He said sorry and I was asked to come back the next day. I was never was able to come back for another week due to work deliverables. The week before Holy Week, I came back to the SA to finally get the whistling sound fixed and to address a nagging squeking sound sa ilalim ng cargo bed. My SA once again asked me to leave the pickup for greasing and lubrication of the steering wheel and the underbelly of the cargo bed. Ok sige kako. Nahiya na siguro si mukong sa dami ng palpak nila prior kasi before lunchtime tnawagan na ko at sinabihang papalitan na nila yong steering wheel part kasi di na daw madala yong tunog ng greasing. May part na daw silang available but the car will not be ready until the next day. Eto na. The next day the SA called me yong piyesa daw na meron sila on stock defective din daw kaya binalik na lang nila old piyesa at nagorder na daw sila panibago sa planta. Sabi ko sige wala akong magagawa dyan. Aantayin ko na lang availability and I'll come back as soon as the part is available. For meantime, ready for pickup na daw yong kotse. So I went to the casa at 1:30pm, and I SA released it at around 2:30pm. On my way to our house, biglang tumirik kotse at the middle of Ramon Magsaysay in Manila. It was 3:00 pm. 30 minutes after car was released and a few kilometers away frim the Casa. Rush hour na. Buti na lang pedicab drivers helped me push the car out to the side of the road and I immediately called my SA to have the car towed back to their casa. My first question was... what did you do with my car? I sent it yo you working for warranty tapos titirikan na lang ako right after nyo gawin. . The SA said they will immediately send someone to fix it daw. The two mechanics from Mitsu was in the site 30-40minutes after my call. They tried to fix the car pero after 1 hour and 30 minutes na binulatlat yong ilalim ng dashboard at makina. They told me they were clueless on what is wrong. This was after labas na lahat ng wiring sa dashboard and I was really frustrated. Net/net, we waited for the tow truck and voila walang tow truck na sumundo kung hindi delivery van nila na may kadena. It took 5 working days for them just to make a solid assessment on the car's issue. They told me issue was with the wiring and relay and they had to involve Mitsubishi Philippines because they did not know how to proceed with the issue. Once they had the car running, they told me car was ready for pickup with one caveat bring it back to Mitsubishi Rizal -- the dealershil where I got the unit. They can not give any assurance that car will not make tirik because the wiring was not standard "daw". This is where I blew my top. I just had to talk to the service manager and I told him about how inefficient their service has been and that their SA and mechanics are so incompetent. I also had to ask whether they do not have a manual of the Strada unit because someone from this forum informed me that the Casa should be able to disassemble an Mitsu car piece by a piece and bring it back as a whole by just using their manual, otherwise they do not have a business being an accredited service center. The wiring issue should have been diagnosed 2- 3 working days at most. Natameme na lang Service manager nila. I told them since you guys are nincompoops I will be happy to bring the pickup to a more competent service center. I will leave the service center with ZERO confidence on their work and ZERO confidence on their product. The manager said bahala na kayo kung yan ang tingin nyo which made me disgusted even more.

Drove the car for 15 kms to Mitsubishi Rizal na ingat na ingat and the SA there gave me an assurance that they will bring back the car to tip top shape. He will also coordinate daw with Quezon Ave on their exact findings so that they will not need check everything again. He also hinted baka daw nasira ng QA yong wirings while making all those adjustments sa steering wheel tsaka baka daw trainee lang tumira nong trabaho kaya matagal. Umalis ako ng Mitsubishi Rizal with peace of mind.

Basta for me MITSUBISHI QUEZON AVE sucks. Note thst warranty job orders are not even really free. Binabayaran sya ng planta. I am not sure if style ng QA ang siguraduhing double work ang gagawin nila para double billing o ang bobobo lang ng mechanics nila.

sir.. i feel sorry for your car.. I think I had a previous post here that Diamond Quezon Ave. ay mga kawatan ang mga tao.. mekaniko, SA at pati manager..

I also had a very bad experience with them.. tatlo lancer namin lahat yun nakahuyan nila.. nalaman namin huli na.. binalikan ko yung SA dun at muntik kong sapakin pati yung mekaniko pinigil lang ako ng mommy ko at nakinig naman ako kse naiisip ko rin walang kwenta itong mga taong to bakit ako bababa sa level nila..

kaya ayun balik toyota na lang kami (sorry kung na mention ko toyota sa mitsu thread) at isa isa na namin dini dispose yung mga mitsu car namin at never na namin pinasok sa kahit saang casa ng mitsu..

unsolicited advice lang sir.. maging vigilant ka na sa pagpapa PMS sa casa at kung maaari lagyan mo ng markings lahat ng parts na pwedeng kahuyin especially yung electronics at engine parts bago mo ipasok sa casa.. i hope you already read about katayan ng parts thread..

[HondaWay]

Mitsubishi QUEZON AVENUE (DIAMOND MOTORS)- hands down! Home of liar Service Advisors and super Incompetent mechanics

Here is my horror story.
I have a Mitsubishi Strada 2013 model which I bought mid-January this year. The unit was released by Mitsu Rizal. Sometime in February, I brought the unit to Mitsubishi Quezon Ave for warranty service. I asked them to check the following: car pulling to the left, and steering wheel off centered. Service took the whole day and SA assured me everything was fixed. When I was on the road, pulling was fixed but steering wheel was still offcentered and I noticed the steering wheel developed an intermittent whistling noise. I came back at 7am the next day--1st in line -- and told the SA to redo the job on the steering wheel. SA told me to leave the car once again and he'll call me once it was done. The call never came and when I followed up before end of business day, I found out that the SA has gone home and the car will not be released because the car was endorsed to the mechNic late and work has yet to start. Dapat red flag na to sakin to. i came back early the next day just to ensure work will be done but work nver happened. First in, First out daw sila? YEAH RIGHT. The next day I was told work needs to be further extended because they are unable to get the right fix for the offcentered steering wheel. I said 3 days for an offcentered wheel??? WTF. I told them di ba literally tatanggaln nyo lang yang manibela tapos konting adjust tapos sasalpak pabalik. Ginawa na daw nila yon pero si pa rin macenter. Anyways, car was released to me the next day. Wheel was adjusted and greased to address the whistling sound. Here is the catch ...Offcentered wheel was fixed but I found the next day that whistling noise was back or I assume was not addressed and has become louder. Galit na ko non. Inaway ko na SA and told him to fix the whistjng immediatetly. I told him ang dami ko nang undertime at halfday kakabalik balik sa casa. Bakit di nila makuha problema in one click? He said sorry and I was asked to come back the next day. I was never was able to come back for another week due to work deliverables. The week before Holy Week, I came back to the SA to finally get the whistling sound fixed and to address a nagging squeking sound sa ilalim ng cargo bed. My SA once again asked me to leave the pickup for greasing and lubrication of the steering wheel and the underbelly of the cargo bed. Ok sige kako. Nahiya na siguro si mukong sa dami ng palpak nila prior kasi before lunchtime tnawagan na ko at sinabihang papalitan na nila yong steering wheel part kasi di na daw madala yong tunog ng greasing. May part na daw silang available but the car will not be ready until the next day. Eto na. The next day the SA called me yong piyesa daw na meron sila on stock defective din daw kaya binalik na lang nila old piyesa at nagorder na daw sila panibago sa planta. Sabi ko sige wala akong magagawa dyan. Aantayin ko na lang availability and I'll come back as soon as the part is available. For meantime, ready for pickup na daw yong kotse. So I went to the casa at 1:30pm, and I SA released it at around 2:30pm. On my way to our house, biglang tumirik kotse at the middle of Ramon Magsaysay in Manila. It was 3:00 pm. 30 minutes after car was released and a few kilometers away frim the Casa. Rush hour na. Buti na lang pedicab drivers helped me push the car out to the side of the road and I immediately called my SA to have the car towed back to their casa. My first question was... what did you do with my car? I sent it yo you working for warranty tapos titirikan na lang ako right after nyo gawin. . The SA said they will immediately send someone to fix it daw. The two mechanics from Mitsu was in the site 30-40minutes after my call. They tried to fix the car pero after 1 hour and 30 minutes na binulatlat yong ilalim ng dashboard at makina. They told me they were clueless on what is wrong. This was after labas na lahat ng wiring sa dashboard and I was really frustrated. Net/net, we waited for the tow truck and voila walang tow truck na sumundo kung hindi delivery van nila na may kadena. It took 5 working days for them just to make a solid assessment on the car's issue. They told me issue was with the wiring and relay and they had to involve Mitsubishi Philippines because they did not know how to proceed with the issue. Once they had the car running, they told me car was ready for pickup with one caveat bring it back to Mitsubishi Rizal -- the dealershil where I got the unit. They can not give any assurance that car will not make tirik because the wiring was not standard "daw". This is where I blew my top. I just had to talk to the service manager and I told him about how inefficient their service has been and that their SA and mechanics are so incompetent. I also had to ask whether they do not have a manual of the Strada unit because someone from this forum informed me that the Casa should be able to disassemble an Mitsu car piece by a piece and bring it back as a whole by just using their manual, otherwise they do not have a business being an accredited service center. The wiring issue should have been diagnosed 2- 3 working days at most. Natameme na lang Service manager nila. I told them since you guys are nincompoops I will be happy to bring the pickup to a more competent service center. I will leave the service center with ZERO confidence on their work and ZERO confidence on their product. The manager said bahala na kayo kung yan ang tingin nyo which made me disgusted even more.

Drove the car for 15 kms to Mitsubishi Rizal na ingat na ingat and the SA there gave me an assurance that they will bring back the car to tip top shape. He will also coordinate daw with Quezon Ave on their exact findings so that they will not need check everything again. He also hinted baka daw nasira ng QA yong wirings while making all those adjustments sa steering wheel tsaka baka daw trainee lang tumira nong trabaho kaya matagal. Umalis ako ng Mitsubishi Rizal with peace of mind.

Basta for me MITSUBISHI QUEZON AVE sucks. Note thst warranty job orders are not even really free. Binabayaran sya ng planta. I am not sure if style ng QA ang siguraduhing double work ang gagawin nila para double billing o ang bobobo lang ng mechanics nila.

Ito yung kilalang CASA na papalitan ang mga brand new parts ng mitsubishi ng luma at sirang parts, magnanakaw ng piyesa. Marami na rin nagbigay ng babala regarding sa CASA na ito.

Malaki na naman pala kinita nila, daming bagong piyesang mabebenta.

[Indiosbravos200]

Sir, did you get the name of the sa and sm? Pwede nyo yan reklamo diretso sa mmpc.

Yes and I dont mind naming my SA. His name is Jimmy Baslot. Yong manager di ko na nakuha pangalan. Asar na asar na ko nong nakausap ko yon. I didnt even bother shaking hands with the guy.

No, I havent really contemplated of filling a case with MMPC but I just might. Thank you for the suggestion. I am actually thinking of going straight to DTI if the issue will not be fixed by Mitsu Rizal.

[Indiosbravos200]

^

parang sa rapide lang ah. inayos nga ung sira pero lumabas naman ang ibang sira. sir, what happened after you bring your car back to mitsu rizal? hindi naman "lemon" yan sir? ka bago bago lang eh, dami ng problema.

As of this afternoon, Mitsu Rizal is yet to complete their assessment. They are working hand in hand daw with Winterpine in ensuring the wires and relays and whatever are solid para di na bumalik sira. Yong whistling noise will remain daw kasi wala pang part yong casa nor yong planta.

Mukhang sorry na lang ako wala pa din lemon law sa pinas because as far as I am concerned mukhang swak na swak unit ko sa pagiging lemon and to hink I am stuck with this piece of garbage for the next five years.

Basta this will be my first and last Mitsubishi junk. I learned the hard way.