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  1. Join Date
    Mar 2003
    Posts
    149
    #1
    I acquired my strada last September,2002. Since then, hindi ko na po mabilang ang mga visits ko sa casa to correct my clutch problem(sliding). My first visit, sabi ng servise advisor tukod daw ang clutch ko. So they changed the clutch master assembly. So nagbago po pero while I was traversing a steep slope(10 degrees po sa inclinometer) I noticed may dragging sensation po sa clutch at nag-aamoy clutch lalo na pag tumigil ka sa gitna ng slope at aarangkada ka, hirap po at may dragging sound. So, I went back to the casa. This time they changed the clutch disc. Sunog ang cutch disc. Kaso, hindi pa rin ako satisfied, ibinalik ko ulit sa casa. They changed the pressure plate and again a brand new clutch disc. But that didn't solve the problem. Ok naman po siya sa highway driving pero pag mag-aahon na, hirap siya at may dragging sound. Mga sir, I need your advices. Hindi ko na po alam ang sira ng sasakyan ko(under warranty pa).

  2. Join Date
    Oct 2002
    Posts
    10,620
    #2
    dalhin mo sa ibang casa

    under warranty pa yan

  3. Join Date
    Oct 2002
    Posts
    10,603
    #3
    mangyan::: sir, you could raise your complaint to the Manager of the service department. You could demand a new transmission assembly instead of just replacing the clutfch components...

  4. Join Date
    Oct 2002
    Posts
    22,658
    #4
    Sa ibang dealer ka na nga. Inutil ang current dealer mo. :mrgreen: hehehe Other dealers will honor the warranty naman, eh.

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  5. Join Date
    Dec 2002
    Posts
    687
    #5
    oo nga dalhin mo sa iba,san ba dealer mo?papalitan mo lahat ng parts ng clutch kasi dapat la namang problema yan considering6 months palag yan,o kung pede papalitan mo na ung buong unit,hehehe

  6. Join Date
    Oct 2002
    Posts
    1,012
    #6
    go to Diamond Santolan and look for Mr. Art de los Angeles.

    i suppose the parts are still under warranty.

  7. Join Date
    Mar 2003
    Posts
    149
    #7
    Siguro nga, mga sir. Dapat mag-try ako sa ibang branch ng Diamond. By the way, nakuha ko ang strada ko sa Diamond, Valle Verde. Any info kung saan diamond ok magpaservice at accomodating ang mga tao. Yong tipo na hindi ka na makikipag-gilgilan. Ang hirap kasing mag-claim ng warranty sa branch na iyon. Tataas ang blood pressure mo. Baka mga sir, may kilala kayong contact person sa Diamond na pwede kong idulog ang complaint ko? Thanks in advance.

  8. Join Date
    Nov 2002
    Posts
    4,085
    #8
    mangyan,

    question : ikaw ba nagbabayad for those parts o sila na abhala dun?

    pag ikaw nga ung nagbabayad.. nakakagalit talaga un..

  9. Join Date
    Oct 2002
    Posts
    1,012
    #9
    mangyan, art de los angeles is the big boss of Diamond's mechanical service. their main talyer is in santolan. he will definitely entertain you coz you bought your unit at diamond.

  10. Join Date
    Mar 2003
    Posts
    149
    #10
    kiper18:: sir, wala akong binayaran. Tip lang sa mekaniko. Kaso ang laking abala.

    woodfire:: sir, thanks po sa info. Hulog kayo ng langit. Post po uli ako d2 pag nagawa na ang strada ko.

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Need advice regarding strada's clutch problem