
Originally Posted by
Indiosbravos200
I had my Strada undergone warranty service at Quezon Avenue last Monday for an alignment job and to fix an annoying whistling sound in the steering wheel. I was already at the dealership at 7:30am and was received by the SA. I complained about my steering wheel pulling to the left and I also mentioned this is the same job I asked them to do 2 weeks prior but was not done satisfactorily. The SA told me that it should be done by the afternoon.. Since I was thinking this is a half day job only and my car was 5th or 6th on the line, I decided to do some bank errands first and come after lunch. Here's the rub, i was on the dealership by 2pm. However, work was still being done on the car. Odd I said because I was expecting it to be doe before lunch being early on the line. Anyways, come 4pm the technician called me and informed me that the car will need to stay overnight because they cant get the alignment right. This is after they have made 4 road tests. Nagtaka na ako bakit di pa ako ininform maaga. Thats when I found out late na daw naendorse sa kanila yong kotse. I also asked them bakit di magawa gawa alignment because Ive seen other alignment jobs and it can be completed in 30 minutes tops. Di nila masagot. They can need daw to adjust it further more. Anyways, to make the story short. I left the car with them and by 11pm today, they called me tapos na daw. Aligned na at wala nang whistling sound. So, i went to the casa at 3pm thinking ok na. Drive na ko papuntang Edsa. Sa awa ng dyos after 2 days of getting the car aligned, neither one nagawa. Kumakabig at nagwhiwhistle pa rin. Tawag ako sa Quezon Ave at nakaschedule na naman ako tomorrow. What a waste of time. Now I know why they say Mitsu has quality issues. They cant even do a job right the second time around. Frankly, mukhang knakwartahan nila planta kasi charge lang sila ng charge ng warranty at the expense of my time. Scam? By the way, naubos 1/4 na gas na iniwan ko sa kotse. Kakalabas ko pa lang sa casa umilaw na yong fuel empty warning light.