Retailing: Industrial Lights?

**jhnkvn** · August 16th, 2016 06:36 PM

Hi guys,

I have a retailing business and I was looking to ask some inputs regarding a lighting problem that has been baffling me for a while now.

We are situated in a mall in BGC and a recurring problem is that our lights keeps on being RMA'ed. They're regularly ON for around 9AM - 11PM or 14 hours a day. It baffles me because just the other week, we just RMA'ed and warrantied nine (9) lights consisting of 7 track lights and 2 down lights and this week another three (3) lights went out consisting of 1 downlight and 2 track lights.

This is baffling me as all of the lights are LED (hence they run cool = long lasting) and are backed by a 1-3 year warranty from Akari.

When we had our wires checked, wala naman daw problema. So I'm in that spot whether purchasing industrial lights (which are.. dunno, 300-400% more expensive) as an option. Can anybody who's been in the industry share their opinions of it?

**oj88** · August 16th, 2016 06:56 PM

The 50,000 operating hours is partly true and in this case, more of a marketing gimmick. The thing is, many of these LED bulbs are being over-driven by the manufacturers for them to produce ridiculously high light output. That of course, will be at the expense of the LED's life span. And since the LEDs themselves are connected in series (like legacy Christmas lights), if one LED burns out, the whole bank of LEDs will no longer light up.

Try to project the annual failure rate, factor in the cost of each bulb, its warranty length, and power consumption and compare it to CFLs. See if, say, how much will you be spending or saving in 3 to 5 years.

**vinj** · August 16th, 2016 07:00 PM

I'm not an expert on lights, but:

Perhaps you can try to check with your fellow retailers on their experiences (if any would have similar lighting).

You can also try and consult directly with the Akari distributor maybe?

**minicarph** · August 16th, 2016 09:04 PM

Originally Posted by jhnkvn

Hi guys,

I have a retailing business and I was looking to ask some inputs regarding a lighting problem that has been baffling me for a while now.

We are situated in a mall in BGC and a recurring problem is that our lights keeps on being RMA'ed. They're regularly ON for around 9AM - 11PM or 14 hours a day. It baffles me because just the other week, we just RMA'ed and warrantied nine (9) lights consisting of 7 track lights and 2 down lights and this week another three (3) lights went out consisting of 1 downlight and 2 track lights.

This is baffling me as all of the lights are LED (hence they run cool = long lasting) and are backed by a 1-3 year warranty from Akari.

When we had our wires checked, wala naman daw problema. So I'm in that spot whether purchasing industrial lights (which are.. dunno, 300-400% more expensive) as an option. Can anybody who's been in the industry share their opinions of it?

kung ngaun lang August nangyari yan, I have an explanation for you but you won't believe me. pero lagi nangyayari yan kasi Akari binili nyo, walang kwenta brand yan

**CVT** · August 16th, 2016 09:42 PM

Same production batch? Check with the manufacturer bro. They normally have a date and alpha code to identify if the units are from the same batch or lot of LEDs.

It is a real thing in production...

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**Walter** · August 17th, 2016 07:15 AM

There is a batch of LED lights that has quality problem. Same thing with the NXLed lights we have. They replaced it after some argument with their 2 year warranty at Ace Hardware. Already changed 3 units. They conked out after 2-3 months.

**jhnkvn** · August 17th, 2016 04:38 PM

Originally Posted by minicarph

kung ngaun lang August nangyari yan, I have an explanation for you but you won't believe me. pero lagi nangyayari yan kasi Akari binili nyo, walang kwenta brand yan

I'm all ears. Also, if not for Akari, what brand would you recommend? Since I grew up with them, I'm quite fond of their brand so to speak. But I'm also open to other brands.

**viper888** · August 17th, 2016 08:23 PM

Go to Soler, they have plenty of retailers of lights.

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**confused shoes** · August 18th, 2016 12:41 AM

Originally Posted by jhnkvn

I'm all ears. Also, if not for Akari, what brand would you recommend? Since I grew up with them, I'm quite fond of their brand so to speak. But I'm also open to other brands.

Philips.

Check Akari's source. Find out how they qualify the lamps.
Or you can do your own reliability check.