Got this thinking it was an upgrade to our existing juicer. costed five times that of a smaller juicer, 7.5k. so i was pretty confident it's a well-built heavy-duty powertool of a juicer....

after just two uses:






Plastic parts rubbing against each other. Burning plastic smell... contaminated juice.

so i returned it to the dealer (sm appliance). replaced with new unit.

after 3 uses. same $hit. same problem.

conclusion. design is inherently flawed. so crappy it shouldn't be in the market

so i returned it again. now waiting for my refund...
what a piece of cr*p. stay the hell away from this juicer....