I may as well caution those who may be scouting for a room air-conditioning unit. Do not buy Kolin. Especially their window-type (Model KAG150RE 1.5HP). I bought one (for P19,134.02 less promo discount or net price of P18,560.00) at SM Appliance Center. Since I was not sure of its quality (as I always buy a Carrier), I even availed of the 2-yrs extension warranty. The Kolin comes with a remote and, I'd say the SM guy knows how to market the brand, so my wife and I got impressed with its "features" and bought it. (Plus it was cheaper than a Carrier). We bought it last 21 August 2009. By June, it conked out. It went on and off like there was a mysterious force toying with the remote. The repairman says it just needs cleaning, and he cleaned it. That was 4 June 2010. A month later, or last 18 July 2010, it conked out again. It went on and off. Now, they say it was a "printed circuit problem" (PCB).

I reported it to Kolin Service Center (Magallanes) by phone last 19 July (Monday). The guy who always picks up the call, Monching, says he will call me up "within the week" to send a repairman. I said that's no good because my kids were all getting uncomfortable. He said he'll call after lunch that day. He didn't. I called up the following day, Tuesday. It was Monching again. Says he will call me up "within the week". Every effing day, I call up Kolin. And they could not send a repairman that week. You know when they scheduled the repair? Seven (7) days after, or one (1) full week! Imagine that! If it coincided with the summer season, I would have wrung their necks. First, they were absolutely clueless as to when they can send a repairman. Second, as it appears it takes them 1 full week to attend to your complaint. Isn't that the height of lousiness in service?

So, junk Kolin. Spare yourself the trouble. The brand's a lemon, and their service sucks!