Hehe, buhay call center.

[theveed]

http://www.zshare.net/audio/pldt-complaint-wav.html

Pakingan nyo nalang.

[OTEP]

Bakit ka-boses mo 'veed?

[Horsepower]

ikaw ba yun theveed? hehehehe

[buraot]

software upgrade lang ba? hehehe, tagal nga ata nun kung software upgrade lang un problem..

[Mguy]

At sino kaya mali rito?

The client who, although hassled by his DSL connection, trying to get answers from a call center agent who doesn't have a clue to how and when the problem will be solved or;

The call center agent, trying so hard to be polite to a customer who kept on repeating his woes, who showed no patience at all in handling the customer?

[theveed]

Parehas mali, malas lang nila nagtagpo sila hehe... Pero tama sinabi ng caller, di naman nya minura yung csr hehe.

[av8or5]

wawa naman both parties.

[theveed]

Uy, wala akong DSL hehe can't apord...

[Horsepower]

kawawa naman yung CSR.

kaya nga ayoko maging call center employee e.

The guy caller lacks breeding and education. I have many times talked my way into these telcos nerves (even got several ranking employees fired unintentionally in the process when i filed my complaint) pero never akong nagmura ng tao. I still keep the values taught to me by the nuns in Montessori. Values almost completely questioned in UP Diliman (some of them swayed LOL). hehehehe

Ano kaya nangyari dun sa pupuntang US kuno? Ang simple lang naman ng problem nya. Mahina lang ulo. hehehe.

[cablespy]

The girl forgot to press the mute button. narinig tuloy sya, wawa naman.

[Beefcake]

Tsk tsk... Parang naiirita ako sa mga lalake na ganun ang trato sa mga babae. Ok, me mali rin yung girl dahil siya yung service provider at minura yung customer (though yung customer ang nag start ng murahan blues), pero kabadingan yung ginawa nung lalake na pagmumurahin yung babae at sigaw-sigawan ng ganun na akala mo uupukan kung hindi over the phone ang conversation na yun.

[Negus]

The girl forgot to press the mute button. narinig tuloy sya, wawa naman.

yan din naisip ko, hehe. madami din malakas magmura na agents, pero siyempre naka-mute. hindi naman minura nung caller yung agent eh, yung minura niya yung problem niya, parang expression lang. yung mura ng agent naka-direct sa caller. mali parin yung agent, kasi expect mo na iba-ibang klaseng tao ang makakausap niyo. pero tama din kayo, ala talagang modo yung lalaki, hehe.

baka palusot lang nung guy yung tatawag sa U.S., mag-pr0n lang yun, atat lang

[NazQ]

The girl forgot to press the mute button. narinig tuloy sya, wawa naman.

eto ang call center expert

usual practice sa callcenter: mute. curse out loud (I&^*&%% mo!). unmute.

kaya pag tumawag ka tapos may momentary silences.. eto na yun.