CebuPac FA slapped for refusing to stow passenger's bag

[chua_riwap]

hot topic ito this morning sa radio.
the passenger is dr telio, & allegedly wife of a mil. colonel.


Flight attendant slapped for refusing to stow passenger's bag
July 31, 2016




A female flight attendant got slapped for refusing to stow a passenger's bag. Are airline cabin crew obliged to carry traveler's baggage?

Madel Ty, lead cabin crew of a certain Cebu Pacific flight, posted 3 photos showing the left side of her neck that turned reddish after a passenger's palm landed on it.

In her lengthy caption, Ty slammed the passenger and threatened to file a case against her following the unfortunate incident.

Here's what she said:

"Im doing this for my fellow cabin crew. Sana maging lesson sa lahat and matutong ipaglaban ang nararapat. At para na din wala ng maulit pang ganitong case sa ibang crew. I'm sorry pero hanggang ngayon nattrauma pa din ata ako. I'm not really the one na kinagagalitan ng pax. But since im the lead cabin crew involved na din ako sa incident and kargo ko mga kasama ko.

I don't want to elaborate what happened. Basta the bottom line, kaming mga cabin crew/flight steward our main priorities are your safety and not to carry or lift your bags. Ang kinasasama lang ng loob ko sa napakasimpleng bag na di ma stow ng maayos kailangan mo kaming sabihan na 'your job is to assist passengers, kumbaga sa bus, mga konduktor kayo! Godda**it!' And for the record, even konduktor hindi binubuhat bags ko to stow it. At walang masama sa trabaho namin at sa pagging konduktor. Nagttrabaho kami ng marangal. Pinalampas ko na mga sinabi mo. Nagapologize ako ng paulit ulit. Di na ko sumsagot at pumapatol. Hinahabaan ko na pasensya ko. Kasi iniintindi ko nalang yang galit mo. Ininsulto mo na nga yung trabaho namin na akala mo binili mo pati buong pagkatao namin. But this is too much. Di ako pinagaral ng magulang ko just for you to slapped me. In the end, hindi naman kami yung nagmumukang walang pinag-aralan at walang manners eh.

Well ayaw ko na pahabain pa to. Madami nakawitness sa nangyari. May Godbless you ma'am. See you in COURT!"

Ty's post garnered nearly 2,000 shares and over a hundred comments before she took it down. Her photos are no longer available on Facebook but netizens were able to capture a screenshot.

[Jun aka Pekto]

The guilty passenger certainly require to be taught a lesson in manners.

However, I want to know if the regular storage (overhead) bins were full. If they were, the FA has a responsibility to stow the carry-on bag because the passenger in question does not know where the additional storage bins are at.

Anyone who has taken a trans-Pacific flight knows there is always a mad rush to get inside the plane early because of the limited space in the overhead bins. As a result, the late-boarding passengers often have no room left for their carry-ons. It's not just Filipinos who are guilty of this. Japanese and Koreans are the same way. Sometimes, they even try to take my seat so they can be together. I tend to put my foot down and tell them pointblank to get the hell away from my seat.

[chua_riwap]

nag name drop pa raw si doktora.
"asawa ako ni col telio!"

the flight accdg to dzbb is davao-mnl route yesterday july 30.

[jick.cejoco]

The FA has the right to refuse assistance to the passenger for some valid reasons. The offending passenger has no right to harass, assault or cause injury to an employee of the airline. Once a passenger is inside a vessel he/she becomes a responsibility of the vessel commander. Case in point the Korean VP (officer of the same airline at that) tossed a tray of peanuts to the FA "because it was not served to her on a silver platter"

[vinj]

The FA has the right to refuse assistance to the passenger for some valid reasons. The offending passenger has no right to harass, assault or cause injury to an employee of the airline. Once a passenger is inside a vessel he/she becomes a responsibility of the vessel commander. Case in point the Korean VP (officer of the same airline at that) tossed a tray of peanuts to the FA "because it was not served to her on a silver platter"

It was the daughter of the owner of the airline if i recall correctly. She apologized and resigned after AFAIR.

So what's the other side of the story? Best we get all details first right as the posted item here is somewhat vague.

[CVT]

Baka naman kasi nakita na niyang hirap na hirap nang iangat ng pasahero ang kanyang carry-on baggage para mailagay sa storage bin e,- nakikipag-ngakngakan pa rin siya sa kanyang mga ka-chika....

Mag-iinit nga ang ulo ng pasahero, lalo na kung stressed ito sa checkin and security procedures at ang haba palagi ng pila ng CebuPac,- kaya dapat naman ay umasiste siya kahit na papaano....

Marami ring ganyang umastang mga FAs na na-encounter ko,- iyong iba ground crew pa during checkin... Masyadong aristokrata... Pero, kung nasa business class ka at least,- sobrang asikaso sila....

_/_/_/
"The measure of a man is what he does with power" LJIOHF!

30.1K _/_/_/_/_/_/_/_/_/_/

[minicarph]

tingen ko yan pinalipat yun ibang contents ng check in luggage sa handcarry. so stress na yun passenger. then pagdating sa plane ayaw tulungsn ng FA kasi Cebu Pacific hires attendants the same body frames as those cashiers in robinsons supermarket, super payat kaya hindi mabuhat

ang gusto ko malaman kung gano kataba yun passenger


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[chua_riwap]

ayos ka talaga, OB.

[Wh1stl3r2]

tingen ko yan pinalipat yun ibang contents ng check in luggage sa handcarry. so stress na yun passenger. then pagdating sa plane ayaw tulungsn ng FA kasi Cebu Pacific hires attendants the same body frames as those cashiers in robinsons supermarket, super payat kaya hindi mabuhat

ang gusto ko malaman kung gano kataba yun passenger


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Be kind. Tataba ka rin balang araw.

[Walter]

Be kind. Tataba ka rin balang araw.

If you know OB's history, he became fat but he's now super fit ... hates large SUVs but owns a Ford Explorer ... likes to think he is a practical person but used to own a Toyota 86 ...

[Walter]

Some people should really learn that you get what you pay for ... budget airline ... budget fare ... budget service ...

[Wh1stl3r2]

If you know OB's history, he became fat but he's now super fit ... hates large SUVs but owns a Ford Explorer ... likes to think he is a practical person but used to own a Toyota 86 ...

In other words, no logic behind nga pala. I keep forgetting.

Re: FAs while CebuPac is notorious for bad service, at least the general customer interaction is still warmer than say, Malaysian, Singaporean or Indonesian FAs. Some are attractive too but they are cooooold.

[jodski]

Ano ito? Airline version ng Tanto? Whatever the reason was that is going overboard na...

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[CVT]

Ano ito? Airline version ng Tanto? Whatever the reason was that is going overboard na...

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Malamang bro,- kaya nga nagsabi siyang, "Do you know me????"

Pero, sa totoo lang,- may mga pagkakataong tumutulong akong ilagay sa storage bin ang carry-on luggages ng kapwa ko pasahero,- dahil nga ang mga FAs e "may ibang ginagawa"....

_/_/_/
"The measure of a man is what he does with power" LJIOHF!

30.1K _/_/_/_/_/_/_/_/_/_/

[minicarph]

Malamang bro,- kaya nga nagsabi siyang, "Do you know me????"

Pero, sa totoo lang,- may mga pagkakataong tumutulong akong ilagay sa storage bin ang carry-on luggages ng kapwa ko pasahero,- dahil nga ang mga FAs e "may ibang ginagawa"....

_/_/_/
"The measure of a man is what he does with power" LJIOHF!

30.1K _/_/_/_/_/_/_/_/_/_/

fafa, hinay ka din sa pagtulong kasi dati may storya sa eastern europe sinampal yun passenger kasi in-accuse sya na selective sa pagtulong ng bag. yun pala napagkamalan siya male FA din.


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[yebo]

i think sinasadya talaga yang sa cebupac na hindi nila inaassist yung may mabigat na hand carry. remember na pag nag-book ka ng flight with them e you need to buy separately the baggage fare. so pag pinuno mo talaga yung hand carry mo that means umiwas ka magbayad ng baggage. so there, di ka nila tutulungan. pinabigat mo hand carry mo magdusa ka.

mas magaganda fa ng airasia, landi pa ng iba.

[unmarked]

marami rami na rin akong flights with cebu pac. so far oks naman lahat ng FAs nila. id go as far to say na same treatment lang with PAL sa experiences ko. ang palpak sa cebupac ung corporate nila. pag nagka emergency hindi na alam nila FA gagawin. pero nothing like 'being treated like ****' or walang paki elam. be nice to people, and chances are they will be nice to you. Pag binati ka ng FA pagpasok mo tinitgnan mo ba sila? nag smile ka rin ba? or parang robot lang na dinadaanan. marami guilty dito kahit sa mga mall guards parang poste lang kung tratuhin kahit man lang good morning or eye contact wala hehe. some have a hard time grasping this basic human thing LOL. porke customer hari/reyna ang asta parang nabili mo pati kaluluwa. juskooo.

[lowslowbenz]

mas magaganda fa ng airasia, landi pa ng iba.

Oh yeah, I agree.

[macsd]

mas magaganda fa ng airasia, landi pa ng iba.

magaganda na boobsy pa.

they should have thrown out that passenger at 30,000 ft.

[CVT]

fafa, hinay ka din sa pagtulong kasi dati may storya sa eastern europe sinampal yun passenger kasi in-accuse sya na selective sa pagtulong ng bag. yun pala napagkamalan siya male FA din.


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Muntik ngang abutan ako ng etneb bro e ... 😉