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March 1st, 2005 10:06 AM #1
Fw: THE CARDINAL RULE
> AT CARDINAL
> 09:14 AM SANTOS
> HOSPITAL
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> Dear Would be Sick Friends,
>
> Here is a real life experience I had when I took my
> grandson to
> Cardinal
> Santos Hospital, a hospital named after the memory
> of a very
> passionate
> Christian man and servant leader. This happened last
> Feb 9, Wednesday
> 10:30 pm
> at the Cardinal Santos Emergency Room.
>
> THE CARDINAL RULE AT CARDINAL SANTOS
> HOSPITAL
> 15T DOWN OR YOU'RE OUT
>
>
> " For admission po ba ang apo ninyo? Mag-down po
> kayo ng P15
> thousand!"
>
> This was the cold reception of the admitting officer
> at Cardinal
> Santos
> Hospital as
> I shiver upon the diagnosis of resident doctor ( Dr.
> Joan Tan from the
> emergency room)
> that my 6 month old grandson ( Xandro Ynigo Blanco
> Zubia) had
> pneumonia
> and needed admission.
>
> I bled dry. Nanuyo lalamunan ko, nanginig buong
> laman ko, halos
> maubos ang
> dugo-
> I could have dropped dead and mistaken for dead on
> arrival.
> Face to face with a trained cold hearted medical
> staff, I said---
> " WHATTTTT, do you think I'd walk in here with P15
> cash on hand.
> That's exhorbitant! Where does it say in your
> medical book that "
> before
> you get sick,
> you should have 15t cash on hand or you will be
> refused admission!
> Mamamatay ka ng dilat ang mata!"
>
> "Eh yan po ang policy namin, nun Thursday (Feb 3)
> lang po inim-
> plement.
>
> "Teka...Is that information posted anywhere in the
> hospital?
> Was that policy properly disseminated to all your
> good paying public?
> Dapat alam yan lahat ng pasyenteng ninyong pumapasok
> dito! No one in
> his
> right mind will
> bring that amount with him for an emergency case.
> Not even the richest
> Chinoy in Greenhills!
>
> And if the bills don't reach 15t do I get my money
> back?' I retorted,
> blood boiling.
>
> Ay mga 1 month po ang processing ng reimbursement
> ninyo kung may
> sobra!
> he answered reassuringly.
>
> Ganun? You must be sick in the head!
>
> Eh yun po ang policy!
>
> That policy stinks as bad as your hospital services!
>
> Here's the juicier part -- I had to wait for another
> 30 minutes for
> the x
> ray results while Xandro was gasping for breath.
> Eto pa matindi---hinabol pa ako ng guard because I
> needed to pay the
> x-ray
> fee which was taking them hours to prepare and hand
> over to me! (
> DISGUSTING!) Mabilis sa pera, mabagal sa serbisyo!"
>
>
> And so I left and went straight to The New Medical
> City. The next
> scene was
> a complete turnaround
> from what I experienced at Cardinal Santos. The
> nurses and attending
> physician were quick.
> "Talagang emergency! Upon arrival ,they took the
> vital signs.
> Followed by a bombardment of questions on Xandro's
> medical history.
> " Kelan po nagumpisa ubo't sipon, nilagnat po ba
> siya, ilang araw na
> po ,
> may history po ba kayo ng asthma, ano pong gamot ang
> binigay ninyo.
> Nasuka po ba, nakakadede po ba ng maayos?
>
> These and more. Then , the doctor subjected my
> grandson to a
> nebulizer. 3
> x in a row in a span of an hour.
> As opposed to the kind of " kunyaring emergency "
> service we got from
> Cardinal Santos.
> Hours later, nakahinga siya ng mabuti,,,lalo naman
> ako!
> It was only after a complete emergency diagnosis
> that the good nurse
> asked
> me to go
> to the admission office and get a room for Xandro.
> Fresh from verbal battle from the other hospital, I
> was geared up for
> the
> next bout with the admitting officer
> So I went through the routine again of filling up
> the form, . And now
> here's the final blow.
>
> Magkano ida=-down ko.
> " Naku, kung magkano lang po ang kaya ninyo. was the
> immediate reply.
> Can I use my credit card?
> Ay opo, basta Visa or Mastercard.
> Nakaayos na po yung room ninyo. Ipapanik na lang po
> kayo pag okey na
> kay
> doctor.
>
> That's simple service! Simple courtesy of handling a
> panic striken
> customer
> without taking a deep breath!
>
> Now, be patient ( no pun intented) Cast in your
> verdict. Or cash in
> your
> 15T!
> By the way, Cardinal Santos is undergoing facility
> repairs. Baka dun
> nila
> gagamitin yung downpayment.
> A concrete wall for every P15t cash donor who'd
> give out that amount
> at a
> moment's notice--- for every breath a patient takes!
>
> Next time you go on emergency-- remember Cardinal
> Santos' cardinal
> rule "
> P15T or out you go!
>
>
> ( I'd strongly recommend you to please pass this
> message to all your
> friends, specially those connected with the medical
> community so they
> would
> be reminded of the vow they took on saving lives!)
>
>
> Nini M. Blanco
> Communication Consultancy Group
> Corporate Affairs Office
> San Miguel Corporation
> Podium Level, HOC , Ortigas Mandaluyong City
> Tel no. 6322331
> Celfone 0917 8276924
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Tsikot Member
- Join Date
- Dec 2005
- Posts
- 3
January 5th, 2006 05:43 PM #7Originally Posted by carlos
IIRC they're with AVID. The reported numbers in the TG article are from CAMPI.
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