call center team leader salary

**neko-chan** · June 8th, 2006 02:18 AM

pero maganda din ma-experience ang magtrabaho (temporarily) sa callcenter...
dami matututunan pano magpatakbo ng business ang mga foreigners. American time instead of filipino time, being "frank", calling your american boss on a first name basis ayaw nilang matawag na sir,boss,"kuya" hehe. although tinawag nung kabarkada ko yung filipino na T.L. niya with her first name, sumimangot

. Multi-culture and social diversity. mamumulat ka...

1am na pala... bigyan ko ng wakeup call yung friend ko who's working at teletech right now, 2am shift nya, mambubuwisit lang ako hehe

**the_wildthing** · June 8th, 2006 02:22 AM

Originally Posted by neko-chan

pero maganda din ma-experience ang magtrabaho (temporarily) sa callcenter...
dami matututunan pano magpatakbo ng business ang mga foreigners. American time instead of filipino time, being "frank", calling your american boss on a first name basis ayaw nilang matawag na sir,boss,"kuya" hehe. although tinawag nung kabarkada ko yung filipino na T.L. niya with her first name, sumimangot

. Multi-culture and social diversity. mamumulat ka...

Teka, hindi ba ganyan din pag nagtrabaho sa multi-national company? The first month I started working, I called my boss "Sir <firstname>". After a while first name basis na lang, kahit mga expats, Harry, Peter, etc.

Sorry OT...

BTTT... you can have a day job that pays the same amount if you're in a different field.

**neko-chan** · June 8th, 2006 02:32 AM

Originally Posted by the_wildthing

Teka, hindi ba ganyan din pag nagtrabaho sa multi-national company? The first month I started working, I called my boss "Sir <firstname>". After a while first name basis na lang, kahit mga expats, Harry, Peter, etc.

Sorry OT...

BTTT... you can have a day job that pays the same amount if you're in a different field.

yep, pero sobrang diverse culturally ng mga callers sa callcenter. everyday iba-ibang tao from different cultures makakausap mo. i-average na natin 300 calls, mga hispanics, indian, caucasian, black, chinese and sometimes matutunugan mo na filipino, matetempt ka na tagalugin hehe. U.S.A. is a hotpot, halohalo tao. masaya din maski papano kung iisipin...

**russpogi** · June 8th, 2006 02:49 AM

Sarap sana maging TL kso mabagal promotion sa company ko.. este namin pala!

Honestly, yoko na din mag work ng graveyard and sa outsourcing industry PERO madami din namang advantages 'tong company ko for me like:
- I do not experience traffic at all
- free parking
- I have full advantage over the weekends. why? I work Sun-Thurs 9pm-6am. Besides, wala naman ginagawa dito sa opis pag Sunday eh! Libre pa food tapos tulog lang... and paid!! hehehe!!
- IP Phone! I have my own US phone number and I can call anyone in the US and they can call me. So pag bored ako, I call my tito, tita, bestfriend, ninang, etc... kwento then sabay bilin ng pasalubong! hehehe!

- dual 17" LCD monitors! Sarap mag-browse! hehehe! Tsikot.com on the left screen and kotseaudioclub.com on the right and my work on the background! hehehe!

I don't for for a call center but for a branch of a US based company that sells flooring they outsourced most of its business process like inside sales, accounting, claims, etc. In short, direct hire kme not like how bigger corporations get the services of a contact center like PeopleSupport or Sykes (i worked for both before). Mas mahal kse if they do it that way eh. Mautak din tong boss namin, liit naman ng pa-sweldo!

**rayban7g** · June 8th, 2006 03:08 AM

Originally Posted by BlueBimmer

hmm more or less 22-23k ang take home pay...not bad for a single agent..sakto lang for living expenses..may konting panggimik..

...yup mga ganun,.. pero yung iba mababa lang bawas like my friend who's working on teletech, P17k starting niya,.. take home niya daw P16k,.. not bad talaga..

**rayban7g** · June 8th, 2006 03:23 AM

Originally Posted by russpogi

Sarap sana maging TL kso mabagal promotion sa company ko.. este namin pala!

Honestly, yoko na din mag work ng graveyard and sa outsourcing industry PERO madami din namang advantages 'tong company ko for me like:
- I do not experience traffic at all
- free parking
- I have full advantage over the weekends. why? I work Sun-Thurs 9pm-6am. Besides, wala naman ginagawa dito sa opis pag Sunday eh! Libre pa food tapos tulog lang... and paid!! hehehe!!
- IP Phone! I have my own US phone number and I can call anyone in the US and they can call me. So pag bored ako, I call my tito, tita, bestfriend, ninang, etc... kwento then sabay bilin ng pasalubong! hehehe!

- dual 17" LCD monitors! Sarap mag-browse! hehehe! Tsikot.com on the left screen and kotseaudioclub.com on the right and my work on the background! hehehe!

I don't for for a call center but for a branch of a US based company that sells flooring they outsourced most of its business process like inside sales, accounting, claims, etc. In short, direct hire kme not like how bigger corporations get the services of a contact center like PeopleSupport or Sykes (i worked for both before). Mas mahal kse if they do it that way eh. Mautak din tong boss namin, liit naman ng pa-sweldo!

sarap naman ng buhay mo papi,.. ...dapat idagdag mo: "wala pating INIT" di ba...as usual!

OT: bro you've mentioned that you worked at Sykes too,.. my sis kasi is working there for almost 6 years narin,.. supervisor na ata siya.. do you have an idea how much is the salary of that (supervisor) position?.. wala lang, naitanong ko lang po, (di kc kame close nun, di kame nagkakausap, hehehe) salamat brader!

**russpogi** · June 8th, 2006 04:44 AM

Originally Posted by rayban7g

sarap naman ng buhay mo papi,.. ...dapat idagdag mo: "wala pating INIT" di ba...as usual!

OT: bro you've mentioned that you worked at Sykes too,.. my sis kasi is working there for almost 6 years narin,.. supervisor na ata siya.. do you have an idea how much is the salary of that (supervisor) position?.. wala lang, naitanong ko lang po, (di kc kame close nun, di kame nagkakausap, hehehe) salamat brader!

Oo nga pala! Hehehe! Sandali lang ako sa Sykes eh. 1 month lang kse telemarketing ng MCI account ko eh. Bad trip! Outbound! hehehe!

Big time pala sister mo eh! Laki sweldo nun! Siguro mga Php50k more or less! Maganda pa benefits sa Sykes aside sa sweldo!