Mazda CX-7 Complain

[hanelg]

We bought a new car Mazda CX7 last Dec 31,2009 at pasong tamo

About the car:
The car has poor cooling system. You have to wait longer for the air to cool down and according to the dealer it was made that way. ( how come, it should cater to the type of market they have which is in a tropical country). Secondly for a short duration of our used we heard sounds like a loose up screws at the carriage side . (no idea where it came from). Plus the parts are imported so you have do the waiting thing if you ever had repairs.

About the insurance:
with in house FEDERAL insurance.We have no choice but to get the unfamiliar and expensive insurance which is tie up with the car. And just a couple of month we brought the car to casa for a repair due to a minor collision and just found out that the minimum participation fee is P15K.the total cost is around 19K which mean as a consumer we have to pay the 15k. We had tried other insurance previously and compared the prices. Other insurance is much cheaper and participation fee is minimal around 3K.

My question is:
1) Can the car dealer impose to consumer on the insurance, is that legal to begin with?consumer should have the right to choose their insurance.
2) Can we complain on the overpricing of participation fee?
3) Is it possible that the noise that we heard and cooling system is factory damage.what to do then?

[Jiggs]

Sir, 15K seems to be just right participation Fee....majority of Big Car Insurance firm had the same policy which is 1% of the Total Insured Value of the Vehicle. If am not mistaken your car is around 1.5M so 15K equates to that 1% of insured amount.

[mda]

About the car:
The car has poor cooling system. You have to wait longer for the air to cool down and according to the dealer it was made that way. ( how come, it should cater to the type of market they have which is in a tropical country). Secondly for a short duration of our used we heard sounds like a loose up screws at the carriage side . (no idea where it came from). Plus the parts are imported so you have do the waiting thing if you ever had repairs.

Seriously, your fault. Didn't even try a test drive? Buy now, complain later. :/

About the insurance:
with in house FEDERAL insurance.We have no choice but to get the unfamiliar and expensive insurance which is tie up with the car. And just a couple of month we brought the car to casa for a repair due to a minor collision and just found out that the minimum participation fee is P15K.the total cost is around 19K which mean as a consumer we have to pay the 15k. We had tried other insurance previously and compared the prices. Other insurance is much cheaper and participation fee is minimal around 3K.

Isa pa 'to. Why'd you HAVE to get the UNFAMILIAR and EXPENSIVE insurance? You could always have gone to another dealer or another car brand if they were trying to strong-arm you into going for their inhouse insurance. If you really wanted the car but not their insurance, you coulda just waited a little more (see explanation below).

My question is:
1) Can the car dealer impose to consumer on the insurance, is that legal to begin with?consumer should have the right to choose their insurance.
2) Can we complain on the overpricing of participation fee?
3) Is it possible that the noise that we heard and cooling system is factory damage.what to do then?

1. Pumayag ka, so it no longer matters.
You could have moved to another mazda dealer OR just have waited longer for a unit (usually car dealers might put you in the 'priority' list if you take their inhouse insurance). Yes, not fair. But that's life. There are always other car manufacturers more than willing to take your money anyway.

2. No, because you've already bought in. Shop around for cheaper insurances in the future when your current 3-year one finishes.

3. Rattling noises is common. Paayusin mo nalang. The cooling system - if all other CX7s are the same, you're stuck with it.

Sorry to sound a bit rude, but you really should have done your homework before buying that 1.5M car. :/

[peterski44]

Sir, 15K seems to be just right participation Fee....majority of Big Car Insurance firm had the same policy which is 1% of the Total Insured Value of the Vehicle. If am not mistaken your car is around 1.5M so 15K equates to that 1% of insured amount.

Actually, for other insurance providers like standard, prudential and mafre, their participation fee is only .5% so it should just be around Php 7,500. You should have requested for a different insurance provider.

[boybi]

The CX7s aircon is really not for our hot weather.

A lot of insurance companies now charge only 3K for participation. I also have a CX7, but I chose my own insurance company, thus my participation is only 3K.

[111prez]

so far, my cooling is okay. i keep it at 22 to 23 degrees and initially at fan speed 2-3 when starting it for the first time and then gradually lowering it to 1 as the car's interior cools down. by the way, my front windshield and driver's and front passenger's side windows are still untinted

[jasper00]

i also just recently purchased a car at mazda pasong tamo. i remember the sa telling me their in-house insurance is federal, but i can opt to get my own insurance and better if its accredited to any mazda dealers as well. i still chose federal in the end.

about the cooling system, i am starting to think every mazda suffers from this problem? the mazda 2 i have now has a relatively weaker aircon compared to our veracruz. but i guess that is comparing apples and oranges since they are not in the same vehicle class.

[Jiggs]

aba...ganun pala been with Mafpre for 4years na and same pa rin ung qoute nila saken na 1% of insured vehicle..tsk tsk..time to bargain na ulet ah..buti na lang na update ako dito.

[munskie]

Yup, medyo mahina cooling system (especially one coming from a XTrail User)....but its no deal breaker for me.

[111prez]

anyone else have any issues with the CX-7 other than the cooling system? i guess the cooling system is not really an issue as it is dependent on each driver's/passenger's preference and tolerance. for me, it is a non-issue

so far, i have no issues with mine (be it electronics, steering, transmission, rattles, suspension etc) and should i be worried or be thankful

odometer reads 4,300km ++ and still zoom zooming

[CX7]

anyone else have any issues with the CX-7 other than the cooling system? i guess the cooling system is not really an issue as it is dependent on each driver's/passenger's preference and tolerance. for me, it is a non-issue

so far, i have no issues with mine (be it electronics, steering, transmission, rattles, suspension etc) and should i be worried or be thankful

odometer reads 4,300km ++ and still zoom zooming

As for me, I don't have any issues regarding my CX-7. Ang naging problema ko lang eh ang dealer. Mazda Batangas is the most inconsiderate dealer i've ever dealt with. :furious:

[111prez]

...... Ang naging problema ko lang eh ang dealer. Mazda Batangas is the most inconsiderate dealer i've ever dealt with. :furious:

that is a REAL ISSUE, i agree

buti nalang hindi nadagdagan ng perwisyo ng kotse

double whammy sana if issue pa ang kotse, issue pa ang dealer

[Asus700]

it is NOT common for a brand new car to have rattling issues. it maybe common for a 5 year old car but not for a brand new one. since its still under warranty, just bring it up for warranty claim to the mazda dealer of your choice, it does not have to be mazda pasong tamo. there is greenhills, alabang, quezon avenue.

regarding insurance, transfer to a different insurer when you renew this year.

oh, and since this is your first post, you have to forgive some member of this forum who cannot help you by giving advise and have to be rude and say sorry for it

welcome to tsikot

[sachiel]

Yup, medyo mahina cooling system (especially one coming from a XTrail User)....but its no deal breaker for me.

Haha, oo medyo mahina aircon ng Xtrail 2004. Need to change the microfilter every change oil para lumakas uli. I don't know kung nag improve sa Tokyo edition since they moved the location of the aircon to a higher position. Yun Xtrail CVT at least may aircon sa rear seats so it shouldn't have any issues.

[nephilim]

I've been lucky to not have any rattling sounds. My mileage now at 2,600 kms so far. Aircon working great too. But to be fair, my CX7 is always parked under a shade, and I have VCool clear tint for the windshield aside from the all around medium/dark tint on the windows and rear shield, I'm sure that helps with the heat.

Also, I've always been happy with Mazda P. Tamo. When I got my car, the company I work for has its own insurance company. They did not force their accredited insurance with me. Right away, I got a unit, with my own insurance.

[angst_draven2]

I've compared the AC on Mazda 3 and the CX7 and i've noticed that the 3 temp is much cooler that that of the 7 . It's not that i'm complaining on the cooling system of the 7 but i've noticed too, that my CX7 has 5 vents while the M3 only has 4, plus the fact that the 7 has a much bigger space to fill, and comes out of the factory with untinted fronts.

with both cars set at 22 degrees, i'm getting moists on the m3's window while none on the cx7.

[jimnyeatworld]

yup the cooling system is relative. pag mataba mas kailangan talaga ng lamiggg.

we have a Mazda6, hindi naman ako naiinitan, minsan nakabukas pang ang cover ng sunroof to allow sunrays to go in, pero ok naman

does this mean I'm so fit or okey naman ang Mazda aircon?

[uls]

^^

ok yung aircon

[111prez]

looks like wala talagang issues ang 7.

so far, i have none with mine whether its transmission, aircon, suspension, build quality, choking or what have you

iba talaga ang japan CBU

[Himuraken]

I have also CX 7 2011 no complain about the aircon Automatic nmn kc, Specially the overall condition for now.,Im open for any suggestion about car care