Quote Originally Posted by _ericute View Post
Hi children of all ages!

To give you a background, I've been sending emails to Berjaya Customer Service complaining first with my CSR (which took me a week before I got it) then with my ORCR which I haven't got until now. My unit got released, July 25.

Today, I got out from bed with a call from the manager of my SA informing me that my SA is subject for termination. Apparently, they are blaming him for my complaints. I told him that my SA has got nothing to do with this and that if there's something wrong, it is the process that they should look into. I then sent an email to them so this will all be documented.

It is ridiculous how a misunderstanding may escalate this much.

/endrant
Ano po ba yung CSR? Ano kaibahan nito sa OR/CR? Ang meron ako yung OR lang ng from Mazda Norh Edsa na binayaran ko yung unit (cash). Ito na ba yung CSR or iba pa? Got my unit last July 31.