inav signal weak

**Uncle Nick** · November 7th, 2013 10:12 AM

I have the factory installed inav unit in my 2011 Alterra.
It has been updated religiously because I rely on this unit (since I am a foreigner).

At the start of the rainy season, the signal has progressivly become more and more weak.
Ten days ago, I lost the signal altogether.

I would appreciate any suggestions you may have for me.

Thank you.

Ciao!

**Noel Salisipan** · November 7th, 2013 11:09 AM

Originally Posted by Uncle Nick

I have the factory installed inav unit in my 2011 Alterra.
It has been updated religiously because I rely on this unit (since I am a foreigner).

At the start of the rainy season, the signal has progressivly become more and more weak.
Ten days ago, I lost the signal altogether.

I would appreciate any suggestions you may have for me.

Thank you.

Ciao!

Try "reset" the system, or remove unnecessary things near the antena located mostly on your passenger's dash board.

**Manilablock** · November 7th, 2013 12:16 PM

Originally Posted by Uncle Nick

I have the factory installed inav unit in my 2011 Alterra.
It has been updated religiously because I rely on this unit (since I am a foreigner).

At the start of the rainy season, the signal has progressivly become more and more weak.
Ten days ago, I lost the signal altogether.

I would appreciate any suggestions you may have for me.

Thank you.

Ciao!

Possible also is the GPS antenna have fallen out of the area where it was previously mounted (normally with double sided tape) under the dashboard, suggest have a electrician to trace the GPS antenna.

But check if you can ask the dealer to fix it under warranty since your unit is only 2 years old.

**jayteecie** · November 8th, 2013 11:10 AM

I also suspect an antenna culprit. Best to bring the car to your dealership and have it checked since it's still under warranty. Winterpine is the carrier of iNav. They usually have technicians visiting dealerships on schedule basis.

**Uncle Nick** · November 10th, 2013 09:24 AM

Thank you all, for your inputs.

My three year warranty runs out on December 14th, so, I will hustle down to the dealer this week.

Ciao!

Uncle Nick.

**Uncle Nick** · November 13th, 2013 11:23 AM

Originally Posted by Uncle Nick

Thank you all, for your inputs.

My three year warranty runs out on December 14th, so, I will hustle down to the dealer this week.

Ciao!

Uncle Nick.

I went to my dealer yesterday and met the iNav techie. He found that the RCA plug for the antennae at the back of the head unit was making poor contact and tending to come off. He reinserted it and put some tape to hold it in.

It works beautifully now.

Thanks again for your assistance.

Ciao!

Uncle Nick.

**Noel Salisipan** · November 13th, 2013 11:40 AM

Originally Posted by Uncle Nick

I went to my dealer yesterday and met the iNav techie. He found that the RCA plug for the antennae at the back of the head unit was making poor contact and tending to come off. He reinserted it and put some tape to hold it in.

It works beautifully now.

Thanks again for your assistance.

Ciao!

Uncle Nick.

Good for you, bad for them.
Really a poor connection/material, it happen also to my USB plug. Good thing, I did the repair by myself w/o going to the dealer that might cost me 500 pesos for the fuel.

**jayteecie** · November 13th, 2013 12:49 PM

Glad to hear it's just a disconnection problem.

Originally Posted by Uncle Nick

Thank you all, for your inputs.

My three year warranty runs out on December 14th, so, I will hustle down to the dealer this week.

Ciao!

Uncle Nick.

**Uncle Nick** · November 14th, 2013 06:11 PM

Originally Posted by Noel Salisipan

Good for you, bad for them.
Really a poor connection/material, it happen also to my USB plug. Good thing, I did the repair by myself w/o going to the dealer that might cost me 500 pesos for the fuel.

Removing the centre bezel surrounding the head unit is intimidating for me.

Do you have any advice or tips for me, in case this problem comes up again?

Ciao!

Uncle Nick.