
Originally Posted by
swankydewd
just sharing what happened to me. i dont know if its the correct procedure but i dont find anything wrong.
case 1:
i had a self-inflicted accident. damaged my rear passenger door and one mag wheel. mags are aftermarket mags but had it included in my policy. my car is covered with comprehensive insurance. i got my insurance from standa*** insurance c/o toyota. i had the ff documents prepared: affidavit (instead of police report), photocopy of OR, my driver's license, insurance policy; and pictures. the estimate is also needed but since i'm claiming it in toyota, they are kind enough to provide the cost estimate. toyota provided a cost estimate for the repair of the door. the door just needs some straightening and paint, the damage is not extensive to recommend a door replacement. a simple pok-pok, masilya and repaint will do the trick which i also agreed. but for the mags, normally they would replace the damaged wheel but since it is aftermarket, they asked me how much i bought the set of wheels and they offered my 1/4 of my acquisition cost since only one wheel was damaged. i willingly agreed, thus they reimbursed me that cost. ofcourse i had to pay my participation fee. i only paid 1 participation fee since the damages were incurred in one occasion only.
case 2.
had a big accident. the front of the car was heavily damaged. prepared the same documents as above. but had some issues with the cost estimate from honda. when i brought the car at honda for the estimate of repair/replacement, they gave me one. thats the one i submitted to the insurance company. the insurance company then provided the 'go' signal and the loa for honda to proceed with the repair. but during the repair, honda further discovered that there are other parts that needed replacement which was not included in the 1st estimate. honda had to prepare an addendum cost estimate and had to submit it to the insurance for another round of approval. bottomline, i had everything repaired but it took longer compared to the 1st case above.