
Originally Posted by
Uncle Nick
I had that very same problem on my 2011 Alterra a few months ago.
On the top of the dashboard there is a "receiving" unit for signal reception.
The inav technie who met me at my dealer believed it to be faulty and proceeded to replace it. As he removed the bezels from the dashboard to access the head unit, he realized that the lead (jack) from the receptor on top of the dashboard to the head unit had worked loose and was not fully seated.
He replaced it (the receptor and lead) in any event, maybe because I was there chatting with him. At my suggestion, he relocated the top dash unit to the passenger side rather than the middle of the dash. It has worked fine ever since.
During very cloudy or dark skies, the signal is not as strong as very clear sky days for reception as evidenced by the signal strength meter at the bottom right of the map. I think this is probably normal as my previous vehicle had this reception problem in "bad" weather.
Ciao!
Uncle Nick