Alterra was relesed yesterday.

Finding was that the Immobilizer needed a reset.. (Again????) it has been reset for how many times already during its warranty coverage and after warranty still the same process.. immobilizer is always blamed (last year it was twice it was reset)... i already asked them what causes the immobilizer malfunction, they told me 1 reason, dont quick switch on/off the engine if it doesnt start (puro redondo lang). This will break the immobilizer, i made a followup question before we did that, why in the first place the engine wont start? (puro redondo lang) ... .. the answer.. no answer... during the diagnostics they found out that the program in the immobilizer is not working this is why they need to reset the immobilizer... no further explanation... What the !*#$! I've asked them what made them decide to reset the immobilizer? its because there are errors, but what causes the error... not properly explained... hayyyyy....... I need to know what is the root cause of the problem and not an interim solution only.... Im guessing we got a lemon unit with defective immobilizer and was hidden or ignored or overlooked by the casa mechanic when we first encountered the problem.... tsktsktsk.... Its a good thing its casa maintained, i already called isuzu philippines head office to look into this matter. Im just waiting for their feedback..

But anyways, the alterra now is working, thanks to benzmizer and the contact person he provided the service manager, he is very attentive... and take note of the problem.. but im not satisfied to the conclusion... Im no expert mechanic, but the frequency the immobilizer is bugging down, tells me there are other problems they are not looking into or simply ignoring...