Crack Windshield: Unknown reason

[the KG]

the windshield of my uncle's grand starex that was purchased less than 5 months ago and for some unknown reasons a crack appeared. we went to the dealership and they said its not covered by the warranty. the guy told me the reason why the w/s cracked was because of pressure build up...is this true?

IMO this is a stupid claim because if it is true then many cars with tailgates(i.e. a van) will all have have cracks becuase of pressure increase inside the cabin when closing the doors...*shrugs...

[mey0r]

the windshield of my uncle's grand starex that was purchased less than 5 months ago and for some unknown reasons a crack appeared. we went to the dealership and they said its not covered by the warranty. the guy told me the reason why the w/s cracked was because of pressure build up...is this true?

tiniest pebble can cause a cracked windshield but with pressure build up? hmm... i dont think so.

[mey0r]

build up ng air pressure sa loob ng sasakyan daw ba sabi? yung starex namin 12 years na, model 97 AT gas pa nga hindi diesel hehe, until now ganda pa rin ng windshield.

check mo kung may vibrations sa windshield.

[Horsepower]

Yeah you should contest their claim.

Make sure you deal directly with HARI and not with the CASA.

[the KG]

HP
thanks, will try to call HARI. nasa manual at warranty booklet naman siguro ang contact numbers.

Meyor
thanks too...i dont think it was caused by a pebble.the crack seems to have originated from the edge of the widshield inside the seals/gasket/rubber and is going towards the center.

Will try to take a pic.

All:
Thw warranty does not cover glass and paint, and some other parts as stated in the warranty booklet, pero IMO dapat case to case ang coverage. Will read the booklet again...

[ronw123w124]

Sa Toyota mukhang mas lenient sila when it comes to windshield replacement, our office car, a '98 Corolla Lovelife had a crack on the windshield when it was a few months old, when we brought it to Toyota Q Ave. it was replaced under warranty no questions asked. Same thing happened to my bro's '05 Hiace Grandia GL, again, it was brought to the casa and replaced under warranty.

[the KG]

Here are the pics guys, what do you think? is this a crack caused by a pebble?a fly? or is this factory defect? or "pressure build up"? I already contacted HARI through email and waiting for the feedback. i hope they can give a feedback sooner than the CASA, its been 1 week since we went to the CASA, but there is still no feedback from them...

BTW how do you know if there's a vibration in the windshield? i tried feeling the windshield with my hand while it was running and it had a little vibration i think...

[niky]

Definitely cause for warranty replacement.

Cracks like that signify stress on the windshield due to poor assembly alignment or chassis flex. I doubt you would find such flex on a modern chassis, but it's a problem that plagued Honda Civics in the early 90's, actually, in the US (but there, temperature differences were making the windshields shatter, not just crack!).