How to confirm if the unit I bought is really brand new

[LakwatseranPnay]

It was my first time i buy a brand new car but i have a feeling that what I got is pre-owned. Moreover after 3 months the unit's steering gear box has a leak & i was using the car for not more than 1 month. The warranty booklet they issued have 1000kms service written on it dated 1.5 month before i bought the car. And parts of the Owner Status Change Card are all torn.
Im happy with my car but i just like to be assured that what i got is really brand new.
Anybody who can give me some inputs?

[_Qwerty_]

sana you returned it agad nung nakita mong may nag claim na nang service for 1K PMS. You paid for brand new, mamaya nabaha pa yan.

[shadow]

Brand and Saan dealer? I hate it when people ask here and not give any details

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[ghosthunter]

It was my first time i buy a brand new car but i have a feeling that what I got is pre-owned. Moreover after 3 months the unit's steering gear box has a leak & i was using the car for not more than 1 month. The warranty booklet they issued have 1000kms service written on it dated 1.5 month before i bought the car. And parts of the Owner Status Change Card are all torn.
Im happy with my car but i just like to be assured that what i got is really brand new.
Anybody who can give me some inputs?

The car should not have exceeded it's first 1000km service if it was brand new. In fact, the odometer should not exceed a couple of hundred kilometers (figuring for "shipping" from factory) upon receiving the car.

[pcuerpo]

was the car even bought in a dealer? i've never heard of stories like this... if you bought it from an individual and not from the dealer, this is likely possible

[vinj]

Details, details, details???

Dealer? Brand? Car? What's the mileage now? What's the mileage when you bought it? Did you check/verify the service record that appeared on the booklet? How did you see the steering box leak (and is this model you bought still equipped with a hydraulic power steering?).

[wilcats]

Wow I can't believe may nanloloko pa ng ganyan tsk tsk..

[Noel Salisipan]

It was my first time i buy a brand new car but i have a feeling that what I got is pre-owned. Moreover after 3 months the unit's steering gear box has a leak & i was using the car for not more than 1 month. The warranty booklet they issued have 1000kms service written on it dated 1.5 month before i bought the car. And parts of the Owner Status Change Card are all torn.
Im happy with my car but i just like to be assured that what i got is really brand new.
Anybody who can give me some inputs?

Yung used booklet mo sign na yan na over used na sa brandnew yung car.

You can further check yung tire vs spare tire, appearance, yung odo dapat nasa around 100 ang km reading, yung pang ilalim kung gaano kadumi o kalinis plus yung checklist nila bago irelease sa casa...

[LakwatseranPnay]

I am sorry if i cant provide the exact details. I bought it direct from a Honda Dealer. Its 4x4AT CRV which I got January 2012. I only know of the steering gear bix when I brought the car to one of Honda's center. The kilometer reading when I got it is about 30kms. When i brought the unit for service, nasa 2,000 ++ kms. I was out of the country for almost a month so hindi yan nagamit kagad. When i came back, i felt something wrong with the steering wheel kaya dinala ko for service so dun ko nalaman yun problem. The claim re: warranty booklet, they said " nagkamali ng bigay" which i couldnt accept na baket may sulat na. I only saw that when ingave the warranty booklet sa nag service ng 10,000 kms check up kahit nasa 2,000++ pa lamg reading. Sabi nun guy baket po may sulat na if d nyo pa napa service and bakit daw pilas yun mga parts nun booklet. Plus when i gotbthe car after the service, dun din lumabas yun problem sa steering gearbox.
D naman puede nagkamali ng bigay ng warranty booklet kasi typewritten yun info sa warranty booklet like engine / chassi number etc... Also naka pentel pen sa front ng booklet yun conduction sticker number.
So granted nagkamali nga sa booklet, how would i know na talagang d pre-owned yun binigay sa akin?
The pre-deliver checklist was signed October 2011 and the 1,000 kms check up was made at 435 kms reading on December 2011.

[_Qwerty_]

nung binili mo hindi mo ni check yang warranty booklet?

[LakwatseranPnay]

nung binili mo hindi mo ni check yang warranty booklet?

Hindi ko na check eh. i just opened it when i brought it for service the first time

[Ginnova]

verify the information ( engine , chassis ) na nakalagay sa warranty booklet match the actual unit. kung match then hindi pwede na nagkamali ng bigay. mukhang nagoyo ka ng dealer na yan. check mo rin kung saan dealer na-1k pms yan. normally nasa database pa nila.

[LakwatseranPnay]

verify the information ( engine , chassis ) na nakalagay sa warranty booklet match the actual unit. kung match then hindi pwede na nagkamali ng bigay. mukhang nagoyo ka ng dealer na yan. check mo rin kung saan dealer na-1k pms yan. normally nasa database pa nila.

Info on warranty booklet matches info on my CR/OR. Kaya nga d ko din ma accept na nagkamali sila ng bigay. There is the initials nun Honda center na nag pms, but since isang group sila i dont have a way to check the records. Dun mismo sa nag setvice nun kukuhanin ko na car ang linya sa akin --- "mam na check na po records ng kotse nyo, wala pa record ng service 1st time po ito. Na coordinate ko na sa dealer nyo."

[shadow]

Hinde ka ba inikot ng SA mo nun kinuha mo yun kotse, like go over the checklist and eveything before you drove home your car?

Saan dealer yan? what's so hard to post yun dealer?

honda are deliver thru truckbed ah and not driven to the dealers..

Masyado ng nagamit Han Kung napa 1k PMS na


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[LakwatseranPnay]

Hinde ka ba inikot ng SA mo nun kinuha mo yun kotse, like go over the checklist and eveything before you drove home your car?

Saan dealer yan? what's so hard to post yun dealer?

honda are deliver thru truckbed ah and not driven to the dealers..

Masyado ng nagamit Han Kung napa 1k PMS na


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Hindi ako inikot ng SA ko po. Mawalang galang po but I cant post who the dealer is kasi irrelevant naman yan sa gusto ko malaman. I just need to know how to confirm if there's any way, na brand new talaga yun kotse.
I would not want to cause kasiraan sa dealer as i might be an isolated case. Hope you understand. Thanks.

[eido]

Yung booklet may unit owner info name, address, etc. Check mo. Dapat name mo naka lagay

Edit: post the dealer so other buyers will know what dealer to avoid. Tanngal na pala info

[_Qwerty_]

the fact na same yung info sa OR/CR.. tapos may 1K PMS na.. so ibig sabihin may una nang may ari yan.. mag file ka na nang formal complaint.. paliwanag kamo nila bakit may nakagamit na nung warranty booklet.. and demand a replacement ASAP.

[jaymd]

if thats the all new cr-v baka test drive unit yan dati? mahirap talaga malaman kung bnew ang auto kasi pwede naman ibalik yun odometer reading nyan and linisin and i-detail ang loob at labas ng kotse. unless aabangan mo sa factory lumabas yun auto mo o sa pier sa batangas. actually pwede talaga gamit yan kotse mo lalo na kung nag in house financing yun una owner

[lowslowbenz]

Magulo!

1. Bring it back to the dealer where you bought it, and have them sort it out (the records, etc.) for you. They alone can answer your questions, plus they alone can testify for their product. Ask for a computer print-out of your vehicle history, YES they can furnish that to you.

2. If you can remember the sales person who facilitated the sale, have him/her present as well.

3. If you're being given the run-around, which I think you will be, get a good lawyer.

4. It would be wise to talk to persons of decision and authority, SA's are just there to facilitate service requests, they have minimum or no powers. Ask for the service and sales managers.

My thoughts, and goodluck.

[eido]

oct 2011 Pre delivery
dec 2011 1k pms
Jan 2012 you bought the unit. 3 km odo reading

Hindi kaya inatras yang odo reading mo at tinangal yung previous owner info sa booklet Tapos binenta ng bnew?

ano date ng or cr? Dapat mas nauna mo nabili yung kotse bago na register