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  1. Join Date
    May 2011
    Posts
    23
    #1
    I bought a Honda Civic with Comprehensive Insurance with them tru their sales exec Janet Tan last Oct 2010. I paid full cash:

    Honda Civic 1.8S - 978 000.00
    Malayan Comp. Insurance with AOG daw - 33 000.00
    Free LTO REG

    I paid total around 1 013 000.00 to her at Honda Quezon Ave.

    Nag claim ako ng insurance first time last year November kasi sumadsad sa gutter yung sasakyan ko since first time driver kaso di daw complete ang papers ko sabi sa service center nila. Pinuntahan ko daw sales exec ko si Janet Tan. So pinuntahan ko sales exec ko at sabi nya sya na daw bahala maglakad nun at umuwi na lang daw ako. Ive waited 3 weeks then nag text sales exec ko i need to pay around 13 800. I paid it by cash. Tinanong ko sales exec ko Janet Tan na di pala covered yun ng Comprehensive Insurance sabi nya di daw. Im a first time car buyer so i dont know any of this stuff.

    Nagasgasan yung sasakyan ko last January 18 as usual since kulang ang papers ko at di binigay ni Janet Tan ang policy ng insurance ko nag pay na naman ako ng cash sa Service Center nila around 10 000.

    I had another claim around 12800 end of January kaso wala pa rin policy ng insurance ko na binibigay ni Janet Tan so i need to pay by cash again.

    Later I have a friend na marunong sa kotse at may Honda sabi nya sakin bakit daw di ko ginagamit yung Comprehensive Insurance ko dapat participation fee lang ang binabayaran ko. So nagtanong tanong ako sa Honda Cars Quezon Ave and had a talk with the Sales Manager Erwin Asis. I just found out kulang talaga ang papers ko with my Comprehensive Insurance sa Malayan. Walang maibigay si Janet Tan na policy sakin until now even fully paid na ako sa insurance 33 000.

    Now her Sales Manager Erwin is investigating the matter. So guys be careful with this Janet Tan baka binulsa lang yung binayad kong 33 000 for my insurance.

    Her info-
    name:XXXXXXXXX
    Mobile number: XXXXXXXXXXXXXXXXXXXXXXX
    email: XXXXXXXXXXXXXXXXXX
    works at XXXXXXXXXXXXXXXXXXXXXXX

    saan kaya puede ireklamo yung ganito ive paid full cash with my insurance hanggang ngayon di pa rin mabigay yung policy sakin kaya di ko sya nagamit?
    Last edited by ghosthunter; May 17th, 2011 at 09:49 PM. Reason: personal info

  2. Join Date
    Feb 2008
    Posts
    9,431
    #2
    sa Honda ka dapat mag complain. kasi you paid everything c/o their sales rep. may resibo ka naman e.

    better keep in touch with the sales manager. and demand for a written explanation from Honda Q.Ave. good luck!

  3. Join Date
    Feb 2008
    Posts
    14,181
    #3
    You don't gives your sales agent or service advisor CASH or CHEQUE, that's supposed to be against any company policy! Nabulsa na yan malamang, you only deal with the CASHIER of the CASA and right then the CASHIER of the CASA should issue you a receipt for cash payments or a provisional receipt if its a cheque (kasi may clearing pa). Even if wala pa yung insurance policy mismo basta nagbayad ka dapat may receipt yun!

  4. Join Date
    Jul 2010
    Posts
    451
    #4
    Sorry to hear that TS. 33k for an insurance then hindi mo pa nagamit. Good luck.

  5. Join Date
    Feb 2008
    Posts
    5,179
    #5
    yan ang mahirap, nadali ka na ng 33k sa insurance, nadali ka pa sa claim.

    your car is so young that participation lang kailangan and no depreciation.

    she should get fired and sued for damages.

  6. Join Date
    Oct 2002
    Posts
    40,068
    #6
    wait up guys, there is more to this story. I don't think ganun kalakas loob ng SA na ibulsa yun bayad

  7. Join Date
    Aug 2010
    Posts
    133
    #7
    ^ kilala mo si Janet *shadow?

  8. Join Date
    Oct 2002
    Posts
    40,068
    #8
    ^nope! yun nga tatanong ko sa Ts kung maganda ba?

    parang sobrang lakas naman ng loob ng SA na kunin yun pera 2-3X eh obvious naman na mahuhuli siya,.
    Last edited by shadow; May 17th, 2011 at 05:08 PM.

  9. Join Date
    Mar 2009
    Posts
    21,667
    #9
    probably the girls appearance is trustworthy & hindi mukhang losyang na ewan.

  10. Join Date
    Aug 2005
    Posts
    117
    #10
    He paid 1,013,000 in cash tapos he handed it over to the sales exec just like that? Tapos November pa yung first claim pero ngayon lang nag-complain sa manager? Then he posts the girl's mobile phone numbers? The story sound kinds of fishy to me lalo na pag isang post pa lang yung ts.


    I think forum regulations forbid us from posting other people's contact info.

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Beware of Janet Tan of Honda Cars Quezon Avenue!!!