Ayala or Yuchengco

[NickE]

I'm getting mixed feedback regarding dealerships managed by the 2 distribution owners.

Which one is really better based on Sales and After Sales Services? Which branch is the best from the distributor that you prefer?

Planning to buy a city this july. I just wanted to be sure which one i should get my unit from.

Thanks!

[Sniper Wolf]

Pre-sales, I got my city in Honda Shaw (Ayala-owned). So far ok naman. Mejo nabarat lang ako sa freebies. Standard lang nakuha ko.

RE: After sales, I'm quite satisfied with Honda Shaw. Pero meron pang mas OK na aftersales which is Honda SPA. I believe this is Yuchengco owned.

[NickE]

Pre-sales, I got my city in Honda Shaw (Ayala-owned). So far ok naman. Mejo nabarat lang ako sa freebies. Standard lang nakuha ko.

RE: After sales, I'm quite satisfied with Honda Shaw. Pero meron pang mas OK na aftersales which is Honda SPA. I believe this is Yuchengco owned.

Bro, Ano mga freebies na nakuha mo?

[Sniper Wolf]

Bro, Ano mga freebies na nakuha mo?

Standard lang pre: Jack, Warning Device, Payong, 3M Tint, Seat Cover and generic floor mat.

Others got: Backsensors, tail-pipe finisher, undercoating/rust proofing.

If you have time, check mo dito pre. Daming info dito about Honda City 2010:
http://www.hondacityclubph.com/forums/index.php

[tidus1203]

I would say overall AFTER-SALES Yuchengco owned are better specifically Quezon City and Kalookan branches... Kapag sales more or less lang ang dalawa...

[Mguy]

I could only share my experience sa Ayala, namely Pasig, Makati and Global City.

Sales, ok lang naman sila. Kakatuwa nga kasi maski na sila sila, agawan ng client by means of offering more freebies. Yun freebies naman would depend on what model you're buying. Even color yata. Yun di magalaw na units nila, they offer more freebies.

After sales service, not too bad rin naman. May customer lounge naman sila and maasikaso rin service agents. They will text or call you after the service to see if you have any complaints. I could move around between these service centers as they share service records between them.

You may have heard horror stories from these service centers. Who hasn't? My own experiences with them doesn't make me want to look for another though.

[NickE]

Would there be any problems with warranty if i buy the car from ayala and have it serviced with yuchengco, or vice versa?

[CVT]

I could only share my experience sa Ayala, namely Pasig, Makati and Global City.

Sales, ok lang naman sila. Kakatuwa nga kasi maski na sila sila, agawan ng client by means of offering more freebies. Yun freebies naman would depend on what model you're buying. Even color yata. Yun di magalaw na units nila, they offer more freebies.

After sales service, not too bad rin naman. May customer lounge naman sila and maasikaso rin service agents. They will text or call you after the service to see if you have any complaints. I could move around between these service centers as they share service records between them.

You may have heard horror stories from these service centers. Who hasn't? My own experiences with them doesn't make me want to look for another though.

Agree with you regarding sales... A few years ago, 6 of our Managers were looking at buying their company cars from Honda Alabang. And then, one of them who lives in Marikina checked with Honda Pasig, who was then offering more freebies.... So, all 6 of them were now interested in getting their units from Pasig... Alabang protested so, it turned out that 3 got theirs from Alabang and 3 from Pasig, with the same freebies....

10K:dance1: