Online uproar over BDO's offline service

[Monseratto]

Online uproar over BDO's offline service

MANILA, Philippines – Banco de Oro is still out of service. At least as of Saturday afternoon, May 24.
One of the Philippines' major banks has mysteriously been offline since Friday, May 23, 2014. Consumers have been unable to withdraw from ATMs, check their accounts online, and even transact business over the counter.

So far there has been no word from the bank to explain why. With nothing to go on with, consumers took to their social media accounts to vent their frustration.



n the recently concluded Manila sessions of the World Economic Forum on East Asia, SM Investments Corporation vice chairperson Tessie Sy-Coson says one area where SMIC, which owns Banco de Oro, would likely expand in the region, is banking.

"We have to go out because we have to have that connectivity in terms of the financials requirement and transactions. So, in the bank we have to go out and we have to scale up, because right now, we're very small. And, we're trying to convince the government to make it easier for us to grow," Coson said.

Netizens however found that Banco de Oro has no Twitter account they could tag. Neither has there been any mention of the systems failure on their Facebook page. Paging BDO! – Rappler.com

[chua_riwap]

ha ha!

bdo- banco de offline.

buti na lang bpi ako.
pero ok na raw sabi sa news 5.

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[baludoy]

^yep. ayos na kanina as of mga 1pm

pero kahapon talagang pati-pag over the counter deposit wala daw tinatanggap kasi sa pinto pa lang tinataboy ka na

[funkeemunkee]

Not to mention a lot of atm cards were "compromised" the past few weeks, including mine. Di maka-transact sa atms nila, yun pala blocked na raw for safety precaution. Crappy system perhaps.


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[_Cathy_]

Baka pati system tinipid?

I am glad I don't have a BDO account. I will never patronize anything SM.

[OTEP]

Bdo. We find waste.

Walanh kwentang banko talaga yan. Buti na lang iba na bank ko

[antonath]

Hahaha. Tinalo agad nila ang bpi express offline ha.

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[foresterx]

dati pa parati off-line yan, mag mula nung naging BDO na yung equitable-pci madalas nag ooff-line lalo na pag sahod. kaya pinull out ko na lahat ng account ko jan pati ng mga family members ko. pati office account namin kasi kawawa din mga employee namin jan kasi dati pumapasok payroll namin, eh pag sahod off-line lagi. ngayon BPI na ko and very happy with their service, never pa nag ka problem kahit isang beses.

[_Qwerty_]

Kanina pa OFFLINE.. ATM, Internet Banking, Phone Banking.. what's happening BDO?

[leonleon]

Kanina pa OFFLINE.. ATM, Internet Banking, Phone Banking.. what's happening BDO?

Patay BDO diyan.

Buti na lang wala akong transactions today with BDO.

[_Qwerty_]

up na ATMs and Phone Banking as of 2.40pm today.

[leonleon]

up na ATMs and Phone Banking as of 2.40pm today.

Glad to hear.

Wonder what happened to them earlier?

[jaggerx3]

Nagmana na ang BPI sa BDO hahahah

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[dreamur]

Finally it is up!

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[_Qwerty_]

sobra hassle ang haba nang pila sa Mercury Drug.. tapos I can't pay.. waited for 15 mins offline pa din.. pinatabi ko na lang yung orders ko and babalikan ko na lang later..

[StockEngine]

Kanina pa OFFLINE.. ATM, Internet Banking, Phone Banking.. what's happening BDO?

anon: hack

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[_Cathy_]

Sanay na kaming mga BPI customers sa ganyan LOL

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[jaggerx3]

Sanay na kaming mga BPI customers sa ganyan LOL

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Matinde BPI branch ang offline [emoji23]

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[_Cathy_]

Matinde BPI branch ang offline [emoji23]

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Yung BDO sa first page offline din. I did not know that was possible pala.

lol

[benchman]

i'm about to withdraw around 1pm but the guard on duty warned me that the their 2 ATMs was acting up, mag-offline daw then going back online intermittently.
sabi ko di bale na lang at limot ko na yata ang PIN ko, i have my passbook along so i did over the counter instead. ayun, halos isang oras yata ako pumila.