Online uproar over BDO's offline service

**Monseratto** · May 24th, 2014 05:42 PM

Online uproar over BDO's offline service

MANILA, Philippines – Banco de Oro is still out of service. At least as of Saturday afternoon, May 24.
One of the Philippines' major banks has mysteriously been offline since Friday, May 23, 2014. Consumers have been unable to withdraw from ATMs, check their accounts online, and even transact business over the counter.

So far there has been no word from the bank to explain why. With nothing to go on with, consumers took to their social media accounts to vent their frustration.

n the recently concluded Manila sessions of the World Economic Forum on East Asia, SM Investments Corporation vice chairperson Tessie Sy-Coson says one area where SMIC, which owns Banco de Oro, would likely expand in the region, is banking.

"We have to go out because we have to have that connectivity in terms of the financials requirement and transactions. So, in the bank we have to go out and we have to scale up, because right now, we're very small. And, we're trying to convince the government to make it easier for us to grow," Coson said.

Netizens however found that Banco de Oro has no Twitter account they could tag. Neither has there been any mention of the systems failure on their Facebook page. Paging BDO! – Rappler.com

**chua_riwap** · May 24th, 2014 06:05 PM

ha ha!

bdo- banco de offline.

buti na lang bpi ako.
pero ok na raw sabi sa news 5.

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**baludoy** · May 24th, 2014 06:28 PM

^yep. ayos na kanina as of mga 1pm

pero kahapon talagang pati-pag over the counter deposit wala daw tinatanggap kasi sa pinto pa lang tinataboy ka na

**funkeemunkee** · May 24th, 2014 07:34 PM

Not to mention a lot of atm cards were "compromised" the past few weeks, including mine. Di maka-transact sa atms nila, yun pala blocked na raw for safety precaution. Crappy system perhaps.

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**_Cathy_** · May 24th, 2014 07:41 PM

Baka pati system tinipid?

I am glad I don't have a BDO account. I will never patronize anything SM.

**OTEP** · May 24th, 2014 10:38 PM

Bdo. We find waste.

Walanh kwentang banko talaga yan. Buti na lang iba na bank ko

**antonath** · May 28th, 2014 10:33 PM

Hahaha. Tinalo agad nila ang bpi express offline ha.

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**foresterx** · May 29th, 2014 08:40 AM

dati pa parati off-line yan, mag mula nung naging BDO na yung equitable-pci madalas nag ooff-line lalo na pag sahod. kaya pinull out ko na lahat ng account ko jan pati ng mga family members ko. pati office account namin kasi kawawa din mga employee namin jan kasi dati pumapasok payroll namin, eh pag sahod off-line lagi. ngayon BPI na ko and very happy with their service, never pa nag ka problem kahit isang beses.