Telemarketing firms who don't give a brochure (via fax or email)

**mazdamazda** · August 24th, 2007 12:05 PM

The first time I encountered this is from a "Citibank partner" who is offering a medical insurance package. The product is good actually, but when I asked if they can fax me a hardcopy of the contract for the terms & conditions - they said that they cannot. I said that I am a holder of several insurance & preneed plans and that I was surprised that they cannot give me one. They said that there's no written contract needed and that they'll just charge my CC.

The most recent is just a few minutes ago! He said that Visa/Mastercard is partnering with them. He claims that by using their "privilege card" with my credit card, I can get the "regular rates" of items - uh ok... like that is allowed by the DTI in the first place. So I asked if he can fax me a brochure, he said that they cannot since he is already the "walking & talking version of one". I then declined for the last time and he said in the ending "so ok lang ma charge ka ng P80,000 a year". Sinabihan ko na lang na "ang labo mong kausap".

Really weird on how some try to do business.

**1D4LV** · August 24th, 2007 12:14 PM

same thing here bro.
since my background is insurance, i believe that there should be a written contract signed by the buyer.

ganun din. pag humihingi ako ng written contract or details of the package, ayaw din nila magbigay.

DTI should ought to take a look at this.

**wildthing** · August 24th, 2007 12:50 PM

you can always "shove" them away by telling them the DTI does not allow such practices ....

**kpy555** · August 24th, 2007 03:59 PM

Maraming telemarketers ganun. Some even insist that you need to go to their office to claim "free" insurance! I once asked: "why not have the policy, terms and conditions delivered to my address?" Sabi nung telemarketer, hindi daw puwede, and they insist that I get it. Well, sabi ko nalang, "unless you want to deliver it, I'm not interested." Sabay baba ang phone.

**cutedoc** · August 24th, 2007 04:03 PM

mas ok me written contract and ask for an official reciept for each of your payments

**mbeige** · August 24th, 2007 04:17 PM

Don't start with telemarketers...

Once I sense it's a telemarketer, I hang up. I don't even bother wasting time talking to them. I know they're just doing their job, but man why do they have to insist on selling their product if nobody wants them?

Slightly OT: Enjoy this clip... http://howtoprankatelemarketer.ytmnd.com/