RAPIDE FeedBack Thread [merged] (horror stories & others)

[james00112233]

sir why dont you make a sticker like that and lets stick it on our cars.. that should be a good way of telling those who dont know the M.O of Rapide.

magdikit din tayo mismo sa mga branches ng rapide para malaman/makita ng mga kawawang magiging customer nila ang totoong reputation ng rapide.

[ghosthunter]

sir why dont you make a sticker like that and lets stick it on our cars.. that should be a good way of telling those who dont know the M.O of Rapide.

Feel free to copy the image and print them out as stickers.

[renzo_d10]

^^ Thanks sir GH. That`ll be my sig. in no time :bwahaha:




kidding.

[p_borj]

nice one sir GH! +1 hahaha.

[autokraft]

ok naman trabaho ng rapide dun sa Nagtahan, yun nga lang mahal! hahaha

[cssmd]

Nope, those promos are just their way to bring autos to their shop, pagdating don marami na sira sa car mo. Nabiktima ako dyan porke di umaardar car ko at nagalaw na nila, tapos taas nila sumingil. Injection pump of my car should have not been overhauled and calibrated since wala naman dun yung problema, pero ginalaw nila may sira daw. Wala pang 2mos sira na, sabi pa nila puro bago pinalit (15k charge sakin!!!), nung binalik ko hayan muntik pang galawin transmission ko. Denso told me di bago mga parts dun sa injection pump, kinalikot lang! Kayo na ang humusga, seen many threads with the same experience! Kawawa yung dalhin don na nabaha, cgurado dami nung sira!!!!

[RhonieB]

I have been a customer of rapide for a while, everytime na umuuwi ako dito sa Pinas, sa kanila ko dinadala yung kotse ko. Mitsubishi Lancer 2004 GLS, at saka yung Van ko na Nissan Vannette 1984. I have very limited car know how, change oil lang at disk brake pads replacement ang pinaka mahirap ko ng ginawa.

Dami ko ng bad expieriences dito sa Rapide, ilang beses na rin akong tumawag sa hotline nila pero ganoon pa rin. Below are some of them

Bad Expierience # 1
Where : Sucat Rapide
When: 2007
What : A/C cleaning and flushing/Compressor replacement.
Cost: Est 15,000 pesos

Result: Umaander AC ng 1 month, tapos, sira nanaman sabi sa akin nung binalik ko yung compressor daw. Wala daw silang AC tech dalhin ko naman daw sa Alabang branch nila. Pinalitann doon , after a few weeks , sira nanaman. Dinala ko na lang sa isang unknown shop sa BF , pinakita ko yung compressor na tinangal, sabi sa akin wala naman palang problem, yung fan lang pala that should have just cost me around 1200 pesos for a new one including labor.

Bad Expierience # 2
Where : Magallanes Branch Makati
When: 2008
What : 2 Front tire replacement
Cost: Est 10,000 pesos

Yung sign nila nakalagay, Open from 8 AM to 5 PM, we got there around 8:10 ng umaga, The Guard welcome as in and nagpapasok sa amin, isang technician palang nan doon. Yung Manager whose name is Ronald, kakaligo lang pala sa shop nila at nung tinawag ng gwardiya dahil kanina pa kami sa labas, lumabas siya at nagaahit papala at may shaving cream pa sa mukha, naka pantalon lang , wlang damit pang itaas at nakapaa. How professonal, tapos sabi sa amin sandali lang daw. 8:30 na ng umaga, nung lumabas na siya ulit, tinanong ko kung magkano ang tires,binigay ko na ang specs ng tires, di niya alam ang prices tapos hinahanap ang listing niya, at saka naamoy ko amoy alak pa. Tapos after 8 to 10 minutes nahanap din niya. nung binigay ang price quote,hindi na ako nagtanong pa kasi kailangan ko na talaga palitan , medyo matagalan daw ng 15 minutes dahil wala daw silang stock nasa Buendia pa daw, sabi ko Ok lang, mag breakfast muna kami sa MAX about a 10 miinute walk from the shop.Tapos nakipagsigawan s a telepono sa isa sa mga bodegero nila sa Makati.

Pagkatapos namin mag breakfast about an hour, di pa rin natatangal yung tires, pero nandun na yung bagong replacement, nasa smoking area yung 2 tech , yung isa lang na nag OOJT ang nagtatangal ng tires, hindi niya matangal, yung isa kasi may lock yung gulong, pinipilit niyang tangalin, pinukpok niya ng hammer para daw umikot napingas tuloy, tapos ng dumating na yung isa, pinagalitan siya, kinabit nila yung binigay namin yung susi na nut sa kanila bago kami umalis, d na mabuksan kasi mishapen na yung nut, pinilit pa rin, bumigay naman yung susi. Pero natangal naman nila, inabot ng 1130 bago nakabit lahat. dapat pala ako nalang nagpalit sa bahay namin, siguro yung 1 hour pinakamatagal na yoon.

Nung pinalitan ko yung rear tire, kailangan kong ipatangal yung isang stud at sirain yung nut kasi sira na yung susi. an additional 800 pesos .

Bad Expierience # 3
Where : Buendia Branch Makati( Beside cash and carry)
When: 2008
What : Stirring fluid hose replacement
Cost: 12,000 pesos

8K pesos initiall estimate, tapos after na mag merienda kami sa Cash and caryry pagbalik namain sabi sa akin wala na daw yun, ubos na daw mayroon lang daw sila ng original na worth 13K, 5 K more. Ngayon I remember pareho din ito doon sa Rapide sucat nung nagpapalit ako ng rubber suspensions. Ganyang ganyan din ang sinabi sa akin, same thing with the Magallanes incident, initially quoted at a lower price and then magdradrama na wala na ang mura, out of stock na daw , ipapalit yung mahal halos doble ang price.

So I said to the guy, alam ko na style ninyo , huwag nalang.

Hindi ng hindi na ako magpapagawa sa RAPIDE.
All this incident I made a comment and e-mailed it to thier customer service hotline, untill now nanduon pa rin yung bastos na manager na si Ronald sa Magallanes branch , nakikita ko kasi kapag napapadaan ako.

So guys, I hope this serves as another Red flag when you think about Rapide service.

[emms1121]

Nakupo!

Asan na si Lea? Natakot na anyway marami pa naman costumer rapide malayo pa magsara.

[leaniskra]

Wow! Thanks for all your replies. I was worried that I’ll be ignored by the community, but good thing you guys took time to respond on my post.

*ghosthunter:
Thanks sir for your comment. I have noticed that you are respected here in the community, now I know why. You really have a way to know everything.

*emms:
I would like to believe that I can make a difference for Rapide. My name now is synonymous to Rapide here in the community, so I will do everything in my power as a Marketing Manager to influence change. We are now looking into the details of Rapide La Union

Just want you guys to know that through the years, there have been improvements going on with Rapide internally. Hopefully these changes will be good for our clients and really be felt.

[leaniskra]

*RhonieB
Just read your post. We appreciate the details. Hope others could do the same format.

I'll sign out first to check on this. Thanks.

[RhonieB]

*RhonieB
Just read your post. We appreciate the details. Hope others could do the same format.

I'll sign out first to check on this. Thanks.

Dapat noon niyo pa inaksyunan ito. I'm sure I am not the only one, majority of the comments here are Bad. Bukod sa E-mail itinawag ko pa sa hotline ninyo, that was almost a year ago.

Initially I was attracted to your shop because of it's good appearance, pareho ito doon sa mga repair shop sa Japan, where I have lived for a decade. Pero doon sa Japan kung ano yoong pinoproject na image ng shop ganoon din ang service nila. Kahit hirap mag ingles yung mga hapon, maiintindihan mo ang paliwanag nila, ipapakita talaga sa iyo ang sira habang ginagawa nila. At saka kapag papaiwan yung sasakyan mo, papahiramin ka nila ng sasakyan nila. Kapag natagalan sa sinabi nilang time frame or nagkamali ng diagnosis, di na pababayaran yung labor, parts na lang babayaran mo at saka hihingi sa iyo ng dispensa yung manager at mechanic niya, sobrang hiyang hiya sila , akala ko nga maghaharakiri na sila sa harapan ko. Thats pure quality service.

Maybe Rapide should emulate them ,at least try, to ressurect it's
reputation as a scammer shop.

[1997]

Dapat noon niyo pa inaksyunan ito. I'm sure I am not the only one, majority of the comments here are Bad. Bukod sa E-mail itinawag ko pa sa hotline ninyo, that was almost a year ago.

Initially I was attracted to your shop because of it's good appearance, pareho ito doon sa mga repair shop sa Japan, where I have lived for a decade. Pero doon sa Japan kung ano yoong pinoproject na image ng shop ganoon din ang service nila. Kahit hirap mag ingles yung mga hapon, maiintindihan mo ang paliwanag nila, ipapakita talaga sa iyo ang sira habang ginagawa nila. At saka kapag papaiwan yung sasakyan mo, papahiramin ka nila ng sasakyan nila. Kapag natagalan sa sinabi nilang time frame or nagkamali ng diagnosis, di na pababayaran yung labor, parts na lang babayaran mo at saka hihingi sa iyo ng dispensa yung manager at mechanic niya, sobrang hiyang hiya sila , akala ko nga maghaharakiri na sila sa harapan ko. Thats pure quality service.

Maybe Rapide should emulate them ,at least try, to ressurect it's
reputation as a scammer shop.

Sana ganun mga shop dito sa atin...

[Rev!t]

Wow! Thanks for all your replies. I was worried that I’ll be ignored by the community, but good thing you guys took time to respond on my post.

Just want you guys to know that through the years, there have been improvements going on with Rapide internally. Hopefully these changes will be good for our clients and really be felt.

[SIZE=5][/SIZE]
[SIZE=5][SIZE=2]ayan[/SIZE], RAPWEDE![/SIZE] na..

[SIZE=1]Leaniskra, sent you a pm[/SIZE]

[apecsos]

Wow! Thanks for all your replies. I was worried that I’ll be ignored by the community, but good thing you guys took time to respond on my post.

*ghosthunter:
Thanks sir for your comment. I have noticed that you are respected here in the community, now I know why. You really have a way to know everything.

*emms:
I would like to believe that I can make a difference for Rapide. My name now is synonymous to Rapide here in the community, so I will do everything in my power as a Marketing Manager to influence change. We are now looking into the details of Rapide La Union

Just want you guys to know that through the years, there have been improvements going on with Rapide internally. Hopefully these changes will be good for our clients and really be felt.

Alam mo Leaniskra or whoever you are. I know what your function is. You are getting paid for that. Damage control ka because you know for a fact what Rapide is. Don't try to give me a run around because I know who you people are. Henry Nograles, Jay Evagelista, etc...etc...

Leaniskra even if vice president ka pa (Yun nga lang Marketing Manager ka lang) ng Rapide(Golden Point Auto Care) wala kang magagawa pag sinabi ni TIMMY LIMCAUCO ( RKL for short) or ni LOLO.....wala kang magagawa. Leaniskra you are just a pawn being used by the Limcauco family. Even if deep inside you know that customers are right BUT pag sinabi ni RKL or ni LOLO hindi pwede eh yun ang masusunod.
So tell me Leaniskra have you got the guts to stand up for the customers who were victimized by Rapide including myself. If you can do so but if not YOU BETTER JUST RESIGN.

[Lucius]

Seems that Rapide has invaded Tsikot (or maybe other forums as well that use the same ad exchange program)

I know walang say dito ang admin, I just find it ironic na ngayon pa lumabas yang ads parang in-sync with the Rapide Goon Squad thread



Oh sa mga gusto mag-open ng business, call na!

[raine]

mga mod tanong ko lang kung sa mga feedback at blacklist ang RAPIDE bakit pag nagbukas ang tsikot ang laki ng ad nila, sponsor ba na ng tsikot ang RAPIDE? baka isipin ng iba pinopromote na ng tsikot ito

[ghosthunter]

mga mod tanong ko lang kung sa mga feedback at blacklist ang RAPIDE bakit pag nagbukas ang tsikot ang laki ng ad nila, sponsor ba na ng tsikot ang RAPIDE? baka isipin ng iba pinopromote na ng tsikot ito

You'll need to PM the admin (Jedi) as the mods do not have control over the ads.

[tidus1203]

Hahahaha kala ko nga April eh pero November naman as it could certainly pass for an April Fool's Joke!

[shadow]

times are hard, so kung meron mag sponsor at magbabayad then bakit naman hinde accept ng tsikot?

pero baka i request nila na lock na yun thread nila...hehehe

mga tsikoters magpapagawa na ba kayo sa Rapide? meron daw discount mga members...hehehe

[apecsos]

It's a headache getting a Rapide franchise. After payment, don't expect much support from Rapide head office as you will get almost nothing. One of the latest franchise to fold is the Rapide franchise in shaw blvd pasig (I think now called automate). Halos katapat nito yung mga motels ng pasig.....malaki eto kaya you won't miss it. Have a talk to the owner and see what his experience has been.