
Originally Posted by
willyfernando
Read the fine print of your insurance offer before you award your decision to an insurance company. Make sure to get as much info of your coverage including extensive repair costs and exactly how much is their participation fee. My SUV had a 400k repair estimate and my insurance took care of dealing with the nitty gritty stuff with the CASA details and just charged me 3k for the participation fee. I didn't even break a sweat during the processing of my claims and yes the parts had to be imported but it only took 60 days for them to release my car afterwards. It all boils down to how good and professional your insurer is when it comes to handling CASAs and clients. I think your insurance company isn't good at all and you may have been duped by them and the CASA altogether. With your coverage being comprehensive, I am assuming the policy Specifically covers the entire vehicle cost based on it's current fair market value including Theft, 3rd party damage to property, 3rd party bodily injuries, auto personal accident (at least 75k coverage per person in the vehicle) and most especially AOG. The participation fee, from 1% up, is the usual offer so I am wondering why 40k in your case? These were very clear in the offers presented to us from the start. I'd switch to a different insurance company if I were you.