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  1. Join Date
    Mar 2009
    Posts
    21,667
    #1
    To replace our getting-old dining set, we bought a new one from Muebles Asia Megamall last year, March. It costed us 32,000 for it. We preferred the one which seats 8 and the one whose seats are leather.

    Muebles Asia ( M.A. ) gave us 1-year warranty for it. Within its coverage, we didn't experience any problems with it. But as time passes by their product started breaking up.

    Just this July, 2 chairs had this " bitak-bitak " on it's leather. Then, after few weeks passed 1 chair broke it's " leg " . We went to M.A. in Megamall to report this. Obviously, they said that they couldn't repair it due to it's warranty that lapsed last March. So what we did was, we asked for the number of their head office.

    We talked to them and reported this, the reply was the same. We said that, their products whose priced at 32,000 pesos is no different than of's 10,000 pesos, their lousy reply was " Sir, kasi kapag pinapadala naman iyan samin, may sira yung iba kaya itatapon na namin " WTH. Ang yaman niyo naman, hindi niyo na nirereport.

    So we did report the 2 chairs, since the other one who has this " bitak-bitak " isn't that worse, so we did let it pass. And we said that we're not going to accept any of their lousy excuses, they must get their products here and repair it.

    When their personnels arrived here to get the chairs, they said that they're instructed to only get one chair. So what we did was we called again their office and said to them that they should get the chairs, thankfully they agreed.

    To cut the long story short, when we called up yesterday to ask what's the development, they said that they could deliver it to us but they're asking us for a delivery fee. Anyways, another chair was showing signs of breakage.

    32,000 wasn't worth it !

    We now only have 4 chairs that can be seaten, the other 4 was broken.

  2. Join Date
    Feb 2005
    Posts
    6,099
    #2
    wala ako makita mali sa posisyon ng Muebles Asia. sabi mo nga, tapos na warranty, so wala ka na talaga habol dyan. sa mahal ng presyo, sana nun pa lang bago kayo bumili, yung 10k na lang binili nyo para di ka nagalit, sabi mo nga pareho lang quality nung 32k at 10k. di ka naman pinilit nung Muebles asia na sa kanila bumili

  3. Join Date
    Jan 2009
    Posts
    6,455
    #3
    Got pics?

    The seats are not in the least, abused? Any kids in the house?

  4. Join Date
    Mar 2009
    Posts
    21,667
    #4
    Nope. They're not abused. And, we don't have any kids in the house.

    I`ll take a picture of the seats soon.

    Anyways, I`m just unhappy with their quality, and their lousy reasons.
    Last edited by renzo_d10; October 30th, 2009 at 05:23 PM.

  5. Join Date
    Sep 2003
    Posts
    21,384
    #5
    Tawag diyan...."wear & tear".

    No need to complain, Renz. Kahit P100k pa yan, at labas na sa warranty, magbabayad ka pa rin. Ipa-upholster mo na lang sa labas. Baka mas mura pa.

  6. Join Date
    Jan 2007
    Posts
    4,459
    #6
    Renzo mag-Orocan chairs ka nalang

  7. Join Date
    Jan 2007
    Posts
    1,036
    #7
    super mura na yun 32t php for the set sir. maybe the set you bought were of inferior quality and were sourced abroad mainly china or malaysia. wood pieces can be glued together, have pegs or nailed together and can loosen over time.based on the price and cracks in your leather upholstery would mean it would be probably be synthetic.

  8. Join Date
    Oct 2012
    Posts
    1
    #8
    I just want to share an experience with muebles asia of which I bought furnitures from them worth about quarter a million pesos which include 2 beds, 2entertainment cabinets, dressing room cabinet, living room set, and display cabinet. Unfortunately, after less than a year since I acquired the furnitures, typhoon Ondoy devastated Philippines and I was one who got affected. My condo is a ground floor unit and a knee level water entered my condo during the typhoon. The water, however, subsided in the middle of the day. Few days after, all my furnitures started to bloat and paints peeled off despite of the drying we did to them. In comparison with the modular kitchen cabinets we had, manufactured by another contractor retained its quality. Hence, I could say that the woods used by Muebles Asia for their furnitures are of poor quality though they claimed that their items are imported from Malaysia. Two months after the typhoon Ondoy, I have to disposed all the furnitures as I can no longer used them as they were eaten by molds and bloated significantly. In addition, I also had bad experience with them as they did not deliver my furnitures on time as we agreed. Well, I learned a lesson, and from then on I did not even bother to drop by in their shops, and I discouraged my friends not to buy from them. Their items look elegant and I thought deserved a good price. Don't be deceived! For those who are not convinced with my bad experience and still willing to buy from Muebles Asia, then be prepared to be the next victim. (NOTE: This post is a correction of my previous post #40, Sorry!!)

  9. Join Date
    May 2006
    Posts
    8,357
    #9
    Masarap lang pakinggan yung "made in malaysia" pero yung quality bagsak yung binili kong doseng upuan na made in malaysia puro reapir na.

  10. Join Date
    Apr 2012
    Posts
    1,781
    #10
    [QUOTE=DOCRICO;2032244]I just want to share an experience with muebles asia of which I bought furnitures from them worth about quarter a million pesos which include 2 beds, 2entertainment cabinets, dressing room cabinet, living room set, and display cabinet. Unfortunately, after less than a year since I acquired the furnitures, typhoon Ondoy devastated Philippines and I was one who got affected. My condo is a ground floor unit and a knee level water entered my condo during the typhoon. The water, however, subsided in the middle of the day. Few days after,
    all my furnitures started to bloat and paints peeled off despite of the drying we did to them. In comparison with the modular kitchen cabinets we had, manufactured by another contractor retained its quality. Hence, I could say that the woods used by Muebles Asia for their furnitures are of poor quality though they claimed that their items are imported from Malaysia. Two months after the typhoon Ondoy, I have to disposed all the furnitures as I can no longer used them as they were eaten by molds and bloated significantly. In addition, I also had bad experience with them as they did not deliver my furnitures on time as we agreed. Well, I learned a lesson, and from then on I did not even bother to drop by in their shops, and I discouraged my friends not to buy from them. Their items look elegant and I thought deserved a good price. Don't be deceived! For those who are not convinced with my bad experience and still willing to buy from Muebles Asia, then be prepared to be the next victim. (NOTE: This post is a correction of my previous post #40, Sorry!!)[/

    Its hard to fault them, na-Ondoy ka. Furnitures, especially those bought in malls, are not meant to be soaked in water, flood water in your case. Kung lahat irereklamo natin at isisi sa manufacturer kasi nasira sa baha, eh di dapat din pala magreklamo yun mga nasira yun mga kotse dahil sa nabaha, at hindi pala matibay yun mga auto kasi ayaw umandar pagkatapos ng baha.

    Be reasonable.

  11. Join Date
    Oct 2011
    Posts
    26,781
    #11
    ^

    yan ba ung mag nag aalok sa mga malls na kesyo nanalo ka daw at invite ka nila sa showroom nila?

  12. Join Date
    Sep 2005
    Posts
    15,310
    #12
    hmmm i agree.. tapos na yung warranty eh.. so pwede yan repair.. pero may bayad na yan..

    marami kasi talaga pwede mangyari sa 1 year.. sa dami nang umuupo.. etc.

  13. Join Date
    Jan 2009
    Posts
    6,455
    #13
    Though, I can't say much about the structural integrity of the chairs, but I think they used leatherette instead of genuine leather for the seats. The former is only good for about a year, more or less. They'll crack and peel whether you're careful with it or not. Now, if they advertised it as having genuine leather but turns out it doesn't, then you may have a case.

    But yeah, since they're only covered for 1 year, strictly speaking, it's the manufacturer's prerogative if they will fix it free of charge. The cost may be irrelevant as I imagine that most 10k worth of dining set wouldn't even come with a warranty anyway.

  14. Join Date
    Sep 2009
    Posts
    120
    #14
    i think renzo's thread is just to say about the products quality of MA not complaining about warranty

    pero tama naman talaga MA hehehe if it's out of warranty na talaga dapat pay mo yun services nila para marepair

  15. Join Date
    Dec 2007
    Posts
    69
    #15
    Quote Originally Posted by renzo_d10 View Post


    To cut the long story short, when we called up yesterday to ask what's the development, they said that they could deliver it to us but they're asking us for a delivery fee. Anyways, another chair was showing signs of breakage.

    32,000 wasn't worth it !

    We now only have 4 chairs that can be seaten, the other 4 was broken.

    Nang galing na sayo ang sagot sa reklamo mo sir, nasa pag gamit talaga yan ng upuan. Tingnan mo nga, ang apat eh ayos pa pala, at yung 4 lang ang nirereklamo mo. Buti sana kung sabay sabay yan naglalaglagan na parang may expiration date. Walang kasalanan ang tindahan diyan. Be reasonable sir, hindi naman sila mangloloko at hahayaan nalang masira ang buong kompanya nila sa halagang 32k lamang.

  16. Join Date
    Jun 2007
    Posts
    2,840
    #16
    wow. give this thread a rest, man.

    and I'd also be pretty pissed if I purchased a 32,000 peso set that didn't last for more than one year.

  17. Join Date
    Mar 2009
    Posts
    21,667
    #17
    ^ I definitely agree. And, napaupholster na namin yung upuan.

    So the issue is done. ;) There's nothing more to rant about.

  18. Join Date
    Aug 2010
    Posts
    1
    #18
    Man, I mean no offense but... its an 8 PIECE LEATHER SOFA for only Php32K. What can you expect with its leather? If its a Php 300K or more worth sofa... with a guaranteed genuine leather, then that'll be worth complaining. The price is just fair for the piece. Give it a rest man. Peace! Enjoy the newly upholstered sofa!

  19. Join Date
    Jun 2008
    Posts
    89
    #19
    ^can't you read? it's not a sofa. dining table po. haha! and so much for your first post. you revived an old thread. tsk tsk. stop trying too hard man. and welcome.

  20. Join Date
    Oct 2009
    Posts
    15
    #20
    Try Philux instead. Quality products.


    Sent from my iPhone using Tapatalk

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