To replace our getting-old dining set, we bought a new one from Muebles Asia Megamall last year, March. It costed us 32,000 for it. We preferred the one which seats 8 and the one whose seats are leather.
Muebles Asia ( M.A. ) gave us 1-year warranty for it. Within its coverage, we didn't experience any problems with it. But as time passes by their product started breaking up.
Just this July, 2 chairs had this " bitak-bitak " on it's leather. Then, after few weeks passed 1 chair broke it's " leg " . We went to M.A. in Megamall to report this. Obviously, they said that they couldn't repair it due to it's warranty that lapsed last March. So what we did was, we asked for the number of their head office.
We talked to them and reported this, the reply was the same. We said that, their products whose priced at 32,000 pesos is no different than of's 10,000 pesos, their lousy reply was " Sir, kasi kapag pinapadala naman iyan samin, may sira yung iba kaya itatapon na namin " WTH. Ang yaman niyo naman, hindi niyo na nirereport.
So we did report the 2 chairs, since the other one who has this " bitak-bitak " isn't that worse, so we did let it pass. And we said that we're not going to accept any of their lousy excuses, they must get their products here and repair it.
When their personnels arrived here to get the chairs, they said that they're instructed to only get one chair. So what we did was we called again their office and said to them that they should get the chairs, thankfully they agreed.
To cut the long story short, when we called up yesterday to ask what's the development, they said that they could deliver it to us but they're asking us for a delivery fee. Anyways, another chair was showing signs of breakage.
32,000 wasn't worth it !
We now only have 4 chairs that can be seaten, the other 4 was broken.
wala ako makita mali sa posisyon ng Muebles Asia. sabi mo nga, tapos na warranty, so wala ka na talaga habol dyan. sa mahal ng presyo, sana nun pa lang bago kayo bumili, yung 10k na lang binili nyo para di ka nagalit, sabi mo nga pareho lang quality nung 32k at 10k. di ka naman pinilit nung Muebles asia na sa kanila bumili
super mura na yun 32t php for the set sir. maybe the set you bought were of inferior quality and were sourced abroad mainly china or malaysia. wood pieces can be glued together, have pegs or nailed together and can loosen over time.based on the price and cracks in your leather upholstery would mean it would be probably be synthetic.
I just want to share an experience with muebles asia of which I bought furnitures from them worth about quarter a million pesos which include 2 beds, 2entertainment cabinets, dressing room cabinet, living room set, and display cabinet. Unfortunately, after less than a year since I acquired the furnitures, typhoon Ondoy devastated Philippines and I was one who got affected. My condo is a ground floor unit and a knee level water entered my condo during the typhoon. The water, however, subsided in the middle of the day. Few days after, all my furnitures started to bloat and paints peeled off despite of the drying we did to them. In comparison with the modular kitchen cabinets we had, manufactured by another contractor retained its quality. Hence, I could say that the woods used by Muebles Asia for their furnitures are of poor quality though they claimed that their items are imported from Malaysia. Two months after the typhoon Ondoy, I have to disposed all the furnitures as I can no longer used them as they were eaten by molds and bloated significantly. In addition, I also had bad experience with them as they did not deliver my furnitures on time as we agreed. Well, I learned a lesson, and from then on I did not even bother to drop by in their shops, and I discouraged my friends not to buy from them. Their items look elegant and I thought deserved a good price. Don't be deceived! For those who are not convinced with my bad experience and still willing to buy from Muebles Asia, then be prepared to be the next victim. (NOTE: This post is a correction of my previous post #40, Sorry!!)
[QUOTE=DOCRICO;2032244]I just want to share an experience with muebles asia of which I bought furnitures from them worth about quarter a million pesos which include 2 beds, 2entertainment cabinets, dressing room cabinet, living room set, and display cabinet. Unfortunately, after less than a year since I acquired the furnitures, typhoon Ondoy devastated Philippines and I was one who got affected. My condo is a ground floor unit and a knee level water entered my condo during the typhoon. The water, however, subsided in the middle of the day. Few days after,
all my furnitures started to bloat and paints peeled off despite of the drying we did to them. In comparison with the modular kitchen cabinets we had, manufactured by another contractor retained its quality. Hence, I could say that the woods used by Muebles Asia for their furnitures are of poor quality though they claimed that their items are imported from Malaysia. Two months after the typhoon Ondoy, I have to disposed all the furnitures as I can no longer used them as they were eaten by molds and bloated significantly. In addition, I also had bad experience with them as they did not deliver my furnitures on time as we agreed. Well, I learned a lesson, and from then on I did not even bother to drop by in their shops, and I discouraged my friends not to buy from them. Their items look elegant and I thought deserved a good price. Don't be deceived! For those who are not convinced with my bad experience and still willing to buy from Muebles Asia, then be prepared to be the next victim. (NOTE: This post is a correction of my previous post #40, Sorry!!)[/
Its hard to fault them, na-Ondoy ka. Furnitures, especially those bought in malls, are not meant to be soaked in water, flood water in your case. Kung lahat irereklamo natin at isisi sa manufacturer kasi nasira sa baha, eh di dapat din pala magreklamo yun mga nasira yun mga kotse dahil sa nabaha, at hindi pala matibay yun mga auto kasi ayaw umandar pagkatapos ng baha.
Though, I can't say much about the structural integrity of the chairs, but I think they used leatherette instead of genuine leather for the seats. The former is only good for about a year, more or less. They'll crack and peel whether you're careful with it or not. Now, if they advertised it as having genuine leather but turns out it doesn't, then you may have a case.
But yeah, since they're only covered for 1 year, strictly speaking, it's the manufacturer's prerogative if they will fix it free of charge. The cost may be irrelevant as I imagine that most 10k worth of dining set wouldn't even come with a warranty anyway.
To cut the long story short, when we called up yesterday to ask what's the development, they said that they could deliver it to us but they're asking us for a delivery fee. Anyways, another chair was showing signs of breakage.
32,000 wasn't worth it !
We now only have 4 chairs that can be seaten, the other 4 was broken.
Nang galing na sayo ang sagot sa reklamo mo sir, nasa pag gamit talaga yan ng upuan. Tingnan mo nga, ang apat eh ayos pa pala, at yung 4 lang ang nirereklamo mo. Buti sana kung sabay sabay yan naglalaglagan na parang may expiration date. Walang kasalanan ang tindahan diyan. Be reasonable sir, hindi naman sila mangloloko at hahayaan nalang masira ang buong kompanya nila sa halagang 32k lamang.
Man, I mean no offense but... its an 8 PIECE LEATHER SOFA for only Php32K. What can you expect with its leather? If its a Php 300K or more worth sofa... with a guaranteed genuine leather, then that'll be worth complaining. The price is just fair for the piece. Give it a rest man. Peace! Enjoy the newly upholstered sofa!
^can't you read? it's not a sofa. dining table po. haha! and so much for your first post. you revived an old thread. tsk tsk. stop trying too hard man. and welcome.