CEBU pacific refund

[dieselNUBI]

bad service from them. i booked roundtrip tickets for 2 going to bora catiklan last year. pero i cancelled it and book another set of tickets because of conflicting schedules.

may penalty when canceling tickets. parang 400 each then may taxes pa(duh).
amounting to P1,792.00 Of course bayad na to because deducted nalang from my full payment using credit card.

i canceled the ticket on 11/4/08. saying it would take at MOST 2 months para ma debit sa credit card ko. its now 3/22/09. nearly 5 mos ndi paren nababalik pera ko.

i call their hotline every month. minsan twice a month. getting the same answer from them. they will forward this matter to the accounting department. i said to them that they should give me an explanation why its taking them so long for my rebate. well till now no calls to me.

i still buy tickets from them using the same credit card.

[Horsepower]

Have you tried paying for the tickets you've purchased thereafter using your credited money (your money that is with them due for refund)? It might be easier that way.

Magulo kasi sa accounting yan eh. it's a painfull process to adjust everything lalo na yung na-cut off na tapos na forward sa management offices.

[dieselNUBI]

i could do that. pero im already expecting them saying na ndi pwede gawin yan keso ganito ganyan.... pero ill try.

[fortuner13]

nakow! sa akin 3 month pa lang, sana hindi din umabot ng ganyan katagal

[legend2destiny]

A friend of mine waited for over a year to have her refund credited back to her credit card.

[dieselNUBI]

waited... for over ... a .... YEAR!?!... grabe...