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  1. Join Date
    May 2011
    Posts
    1,120
    #1
    Have you encountered these pasosi types?

    Mom and Daughter Humiliates Fastfood Crew For Not Understanding Their English - When In Manila

    "Netizen, Bryan Belo posts this hilarous conversation of what a passerby witnessed during a confrontation in a fast food chain in Angeles, Pampanga. It features a mother and a daughter who were angry that the cashier could not understand their english claiming that they should �Have 2 lines for the cashier, one for educated (english speaking) people and one for normal people� because �it�s taking too long�

    The manager who was calm and polite apologized and said that maybe the cashier just misunderstood them and suggests that if they do not meet their (mother daughter) standards then they should just walk away. He asks that they could calmly talk about it instead of humiliating the cashier and causing a scene for everyone to hear. Adding that the cashier was a working student who is currently in her 3rd year as a Psychology major."



    Attached Thumbnails Attached Thumbnails 12038228_1095473447137172_4582291512006455106_n.jpg  
    Last edited by xninjax; October 3rd, 2015 at 08:56 PM.

  2. Join Date
    Oct 2002
    Posts
    15,528
    #2
    mga kulang lang sa pansin yang mga yan.

  3. Join Date
    Jan 2014
    Posts
    655
    #3
    May mali din yung manager. Kasi kahit apihin ka wala kang laban talaga pag nasa ganyang field ka. Pwede mag reklamo yung customer sa mcdo at mabibigyan sila ng compensation niyan tapos mapepenalize pa yung manager. yung sa food naman kahit hindi niya na kunin ulit yun. Nililista na lang kasi yung ganun sa waste o sa ibang resto binebenta sa mga staff o manager na presyong walang tubo, presyo lang ng ingredients kaya sobrang mura. Naapektuhan yung sa sales pero sobrang baba lang nun at inaallow naman yun.

  4. Join Date
    Jun 2005
    Posts
    3,774
    #4
    ^ as a manager, you do not just manage the store and the customers. you also manage staff morale.

    gawin sa staff ko yan, i will ask the guards to escort the customers out of my branch.

  5. Join Date
    Jan 2014
    Posts
    655
    #5
    Pwede lang yan kapag hostile na talaga tipong nananakit na. Yung mga ganyan usual lang yan dahil may mga mayayabang na tao talaga. Dinadaan kasi nung iba sa sindak at yabang dahil alam nila di sila papalagan. Kaya ang hirap talaga sa ganyang field.

  6. Join Date
    Jul 2007
    Posts
    57,767
    #6
    I don't understand the psychology of these people. What makes them think they have the right to put down other people just because they have more money or higher education?

    If they are trying to project that they are sosyal then they have failed miserably. It's basic etiquette not to show strong negative emotions. Not only were they not able to control their emotions, they even made a scene

  7. Join Date
    Oct 2002
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    3,754
    #7
    Ang hirap kasi nyan wala naman evidence kung totoo ba pwede naman kasing gawa gawa lang nila

  8. Join Date
    May 2011
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    1,120
    #8
    for those wondering ano ung balibago. I think it is a place in angeles where the GRO's are

  9. Join Date
    Mar 2015
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    991
    #9
    The manager did right in my book. The balibago girl gave them something to think about[emoji4]

  10. Join Date
    May 2011
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    1,120
    #10
    Quote Originally Posted by _Cathy_ View Post
    I don't understand the psychology of these people. What makes them think they have the right to put down other people just because they have more money or higher education?

    If they are trying to project that they are sosyal then they have failed miserably. It's basic etiquette not to show strong negative emotions. Not only were they not able to control their emotions, they even made a scene
    I think they have the right to complain but the manner on how they did it and to demand a special lane for english speaking customers is outrageous.

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    Quote Originally Posted by _Cathy_ View Post
    I don't understand the psychology of these people. What makes them think they have the right to put down other people just because they have more money or higher education?

    If they are trying to project that they are sosyal then they have failed miserably. It's basic etiquette not to show strong negative emotions. Not only were they not able to control their emotions, they even made a scene
    I think they have the right to complain but the manner on how they did it and to demand a special lane for english speaking customers is outrageous.

  11. Join Date
    Oct 2006
    Posts
    6,495
    #11
    Quote Originally Posted by NightRock View Post
    Ang hirap kasi nyan wala naman evidence kung totoo ba pwede naman kasing gawa gawa lang nila
    oo nga. in the age of camfones and cctvs, pics/videos or it didn't happen.

  12. Join Date
    Mar 2008
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    54,625
    #12
    e, 'di mag-tagalog sila!

    i always expect the higher ups to bend their backs to the level of the lower downs, because they can.
    the lower downs may not have the ability to lengthen their backs just so they can talk to the higher ups. at least, not yet..
    (what am i saying!?? that english is alta sociedad, and tagalog is.. indio! heh heh heh. heaven forbid!)

    .. did not understand the english? maybe... their english was bad..?
    i very seldom talk english to the fastfoods crew here. sa hongkong lang ako nag-e-english sa macdo... because i can't speak chinese.
    Last edited by dr. d; October 3rd, 2015 at 10:44 PM.

  13. Join Date
    Jul 2015
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    198
    #13
    San yan? Sampalin ko tas buhusan ng sabaw ng bulalo.

  14. Join Date
    Apr 2013
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    1,365
    #14
    Quote Originally Posted by dr. d View Post
    e, 'di mag-tagalog sila!

    i always expect the higher ups to bend their backs to the level of the lower downs, because they can.
    the lower downs may not have the ability to lengthen their backs just so they can talk to the higher ups. at least, not yet..
    (what am i saying!?? that english is alta sociedad, and tagalog is.. indio! heh heh heh. heaven forbid!)

    .. did not understand the english? maybe... their english was bad..?
    i very seldom talk english to the fastfoods crew here. sa hongkong lang ako nag-e-english sa macdo... because i can't speak chinese.

    LEAH SALONGA?

  15. Join Date
    Mar 2008
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    54,625
    #15
    Quote Originally Posted by cardict View Post
    LEAH SALONGA?
    err... explain, po.
    hindi ko masakyan.

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    Quote Originally Posted by cardict View Post
    LEAH SALONGA?
    err... explain, po.
    hindi ko masakyan.

  16. Join Date
    Mar 2013
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    3,650
    #16
    Quote Originally Posted by dr. d View Post
    err... explain, po.
    hindi ko masakyan.
    Ikaw naman doc, mga pelikula lang ata ni vilma or nora ang pinapanuod mo ah.

    Lea Salonga... Spokening dollars parati noong kapanahunan nila.

  17. Join Date
    Oct 2002
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    40,599
    #17
    Customers are not always right.

  18. Join Date
    Oct 2002
    Posts
    40,599
    #18
    Quote Originally Posted by luis_ View Post
    May mali din yung manager. Kasi kahit apihin ka wala kang laban talaga pag nasa ganyang field ka. Pwede mag reklamo yung customer sa mcdo at mabibigyan sila ng compensation niyan tapos mapepenalize pa yung manager. yung sa food naman kahit hindi niya na kunin ulit yun. Nililista na lang kasi yung ganun sa waste o sa ibang resto binebenta sa mga staff o manager na presyong walang tubo, presyo lang ng ingredients kaya sobrang mura. Naapektuhan yung sa sales pero sobrang baba lang nun at inaallow naman yun.
    About sa pagbawi ng food, pang asar na rin ng manager yun

  19. Join Date
    Mar 2008
    Posts
    54,625
    #19
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    Quote Originally Posted by ClaNker View Post
    Ikaw naman doc, mga pelikula lang ata ni vilma or nora ang pinapanuod mo ah.

    Lea Salonga... Spokening dollars parati noong kapanahunan nila.
    wehno kung dolyar siya magsalita..? maganda naman accent, a. hindi poproblemahin sa fastfood. ...a whole new world...!

  20. Join Date
    Sep 2013
    Posts
    2,543
    #20
    Quote Originally Posted by luis_ View Post
    May mali din yung manager. Kasi kahit apihin ka wala kang laban talaga pag nasa ganyang field ka. Pwede mag reklamo yung customer sa mcdo at mabibigyan sila ng compensation niyan tapos mapepenalize pa yung manager. yung sa food naman kahit hindi niya na kunin ulit yun. Nililista na lang kasi yung ganun sa waste o sa ibang resto binebenta sa mga staff o manager na presyong walang tubo, presyo lang ng ingredients kaya sobrang mura. Naapektuhan yung sa sales pero sobrang baba lang nun at inaallow naman yun.
    +1 here. nasa mcdo opeartions manual na walang "K" ang manager makipag talo sa customers maliban na lang kung may pananakit ito. pagkatapos ng incident tatanungin ni mgr si crew X at mga ibang crew na naka witness din sa pangyayari. kung tingin ni mgr. mali si crew x, kakausapin si crew face to face. kung tama naman si crew X ipapa remind ang opeartions manual. concerning sa food waste, talagang may percentage allocation ang mcdo. just imagine kung may consultant, branch manager, training maging franchisee etc.. unli ang tsibog 24/7 basta walang take home lang
    bro muklang knowledgeable tayo sa operation ng fastfood.siguro may mcdo franchise ka noh. Bigtime pala....LOL

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