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  1. Join Date
    May 2011
    Posts
    1,120
    #1
    Have you encountered these pasosi types?

    Mom and Daughter Humiliates Fastfood Crew For Not Understanding Their English - When In Manila

    "Netizen, Bryan Belo posts this hilarous conversation of what a passerby witnessed during a confrontation in a fast food chain in Angeles, Pampanga. It features a mother and a daughter who were angry that the cashier could not understand their english claiming that they should �Have 2 lines for the cashier, one for educated (english speaking) people and one for normal people� because �it�s taking too long�

    The manager who was calm and polite apologized and said that maybe the cashier just misunderstood them and suggests that if they do not meet their (mother daughter) standards then they should just walk away. He asks that they could calmly talk about it instead of humiliating the cashier and causing a scene for everyone to hear. Adding that the cashier was a working student who is currently in her 3rd year as a Psychology major."



    Attached Thumbnails Attached Thumbnails 12038228_1095473447137172_4582291512006455106_n.jpg  
    Last edited by xninjax; October 3rd, 2015 at 08:56 PM.

  2. Join Date
    Oct 2002
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    15,528
    #2
    mga kulang lang sa pansin yang mga yan.

  3. Join Date
    Jan 2014
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    655
    #3
    May mali din yung manager. Kasi kahit apihin ka wala kang laban talaga pag nasa ganyang field ka. Pwede mag reklamo yung customer sa mcdo at mabibigyan sila ng compensation niyan tapos mapepenalize pa yung manager. yung sa food naman kahit hindi niya na kunin ulit yun. Nililista na lang kasi yung ganun sa waste o sa ibang resto binebenta sa mga staff o manager na presyong walang tubo, presyo lang ng ingredients kaya sobrang mura. Naapektuhan yung sa sales pero sobrang baba lang nun at inaallow naman yun.

  4. Join Date
    Jul 2007
    Posts
    57,771
    #4
    I don't understand the psychology of these people. What makes them think they have the right to put down other people just because they have more money or higher education?

    If they are trying to project that they are sosyal then they have failed miserably. It's basic etiquette not to show strong negative emotions. Not only were they not able to control their emotions, they even made a scene

  5. Join Date
    May 2011
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    1,120
    #5
    Quote Originally Posted by _Cathy_ View Post
    I don't understand the psychology of these people. What makes them think they have the right to put down other people just because they have more money or higher education?

    If they are trying to project that they are sosyal then they have failed miserably. It's basic etiquette not to show strong negative emotions. Not only were they not able to control their emotions, they even made a scene
    I think they have the right to complain but the manner on how they did it and to demand a special lane for english speaking customers is outrageous.

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    Quote Originally Posted by _Cathy_ View Post
    I don't understand the psychology of these people. What makes them think they have the right to put down other people just because they have more money or higher education?

    If they are trying to project that they are sosyal then they have failed miserably. It's basic etiquette not to show strong negative emotions. Not only were they not able to control their emotions, they even made a scene
    I think they have the right to complain but the manner on how they did it and to demand a special lane for english speaking customers is outrageous.

  6. Join Date
    Mar 2008
    Posts
    54,627
    #6
    e, 'di mag-tagalog sila!

    i always expect the higher ups to bend their backs to the level of the lower downs, because they can.
    the lower downs may not have the ability to lengthen their backs just so they can talk to the higher ups. at least, not yet..
    (what am i saying!?? that english is alta sociedad, and tagalog is.. indio! heh heh heh. heaven forbid!)

    .. did not understand the english? maybe... their english was bad..?
    i very seldom talk english to the fastfoods crew here. sa hongkong lang ako nag-e-english sa macdo... because i can't speak chinese.
    Last edited by dr. d; October 3rd, 2015 at 10:44 PM.

  7. Join Date
    Apr 2013
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    1,365
    #7
    Quote Originally Posted by dr. d View Post
    e, 'di mag-tagalog sila!

    i always expect the higher ups to bend their backs to the level of the lower downs, because they can.
    the lower downs may not have the ability to lengthen their backs just so they can talk to the higher ups. at least, not yet..
    (what am i saying!?? that english is alta sociedad, and tagalog is.. indio! heh heh heh. heaven forbid!)

    .. did not understand the english? maybe... their english was bad..?
    i very seldom talk english to the fastfoods crew here. sa hongkong lang ako nag-e-english sa macdo... because i can't speak chinese.

    LEAH SALONGA?

  8. Join Date
    Jul 2007
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    57,771
    #8
    Quote Originally Posted by dr. d View Post
    e, 'di mag-tagalog sila!

    i always expect the higher ups to bend their backs to the level of the lower downs, because they can.
    the lower downs may not have the ability to lengthen their backs just so they can talk to the higher ups. at least, not yet..
    (what am i saying!?? that english is alta sociedad, and tagalog is.. indio! heh heh heh. heaven forbid!)

    .. did not understand the english? maybe... their english was bad..?
    i very seldom talk english to the fastfoods crew here. sa hongkong lang ako nag-e-english sa macdo... because i can't speak chinese.
    Exactly. A well rounded person should be able to adjust effortlessly among social classes. The goal is to make people comfortable and not uncomfortable around you. It's disgusting when a person is "nagmamataas" Kitang kita sinong hindi naturuan ng magulang Eto pati yung magulang sablay din.

  9. Join Date
    Oct 2015
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    9
    #9
    Dapat tuktukan ang mag ina para mahimasmasan at maisip na nasa pilipinas sila.

  10. Join Date
    Jan 2006
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    12,398
    #10
    Quote Originally Posted by _Cathy_ View Post
    I don't understand the psychology of these people. What makes them think they have the right to put down other people just because they have more money or higher education?
    It's ingrained in Philippine society. How many people there still look down on people based on what province they came from (like Bisaya people for example) or the complexion of their skin? I imagine skin lightening products sell very well over there.

    I was estranged from my own mom for almost 20 years because my wife was from the Visayas. We finally buried the hatchet in 2013. It was shameful to have a mother who was as bigoted as my own. But, she had a change of heart even though she still refer to my wife as "Bisaya." Just acknowledging my wife took a lot of effort from her. So, I'm not going to push my luck. I'm just happy my wife is now officially part of the family after all these years.

    How are my grandchildren? How is Bisaya? I hope she's fine.
    Last edited by Jun aka Pekto; October 4th, 2015 at 10:57 AM.

  11. Join Date
    Oct 2002
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    40,599
    #11
    Quote Originally Posted by luis_ View Post
    May mali din yung manager. Kasi kahit apihin ka wala kang laban talaga pag nasa ganyang field ka. Pwede mag reklamo yung customer sa mcdo at mabibigyan sila ng compensation niyan tapos mapepenalize pa yung manager. yung sa food naman kahit hindi niya na kunin ulit yun. Nililista na lang kasi yung ganun sa waste o sa ibang resto binebenta sa mga staff o manager na presyong walang tubo, presyo lang ng ingredients kaya sobrang mura. Naapektuhan yung sa sales pero sobrang baba lang nun at inaallow naman yun.
    About sa pagbawi ng food, pang asar na rin ng manager yun

  12. Join Date
    Mar 2012
    Posts
    432
    #12
    Yup, and dapat nga itinapon ng manager sa basurahan in front of them or better yet ibigay sa mga batang yagit sa labas kung meron, tutal sabi nga ni luis, may allowance naman sila for food waste and to assure the customers that, the food will not be "recycled" to other customers.

    Quote Originally Posted by shadow View Post
    About sa pagbawi ng food, pang asar na rin ng manager yun

  13. Join Date
    Sep 2013
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    2,543
    #13
    Quote Originally Posted by maki mi View Post
    Yup, and dapat nga itinapon ng manager sa basurahan in front of them or better yet ibigay sa mga batang yagit sa labas kung meron, tutal sabi nga ni luis, may allowance naman sila for food waste and to assure the customers that, the food will not be "recycled" to other customers.
    US mcdo policy is to dispose the food accordingly. it's not only mcdo policies but those 5 star hotels as well. directcho ito sa garbage at make sure walang na itong pakinabang kahit sinoman kapag pick up ng garbage truck.

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    Quote Originally Posted by maki mi View Post
    Yup, and dapat nga itinapon ng manager sa basurahan in front of them or better yet ibigay sa mga batang yagit sa labas kung meron, tutal sabi nga ni luis, may allowance naman sila for food waste and to assure the customers that, the food will not be "recycled" to other customers.
    US mcdo policy is to dispose the food accordingly. it's not only mcdo policies but those 5 star hotels as well. directcho ito sa garbage at make sure walang na itong pakinabang kahit sinoman kapag pick up ng garbage truck.

  14. Join Date
    Sep 2013
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    2,543
    #14
    Quote Originally Posted by luis_ View Post
    May mali din yung manager. Kasi kahit apihin ka wala kang laban talaga pag nasa ganyang field ka. Pwede mag reklamo yung customer sa mcdo at mabibigyan sila ng compensation niyan tapos mapepenalize pa yung manager. yung sa food naman kahit hindi niya na kunin ulit yun. Nililista na lang kasi yung ganun sa waste o sa ibang resto binebenta sa mga staff o manager na presyong walang tubo, presyo lang ng ingredients kaya sobrang mura. Naapektuhan yung sa sales pero sobrang baba lang nun at inaallow naman yun.
    +1 here. nasa mcdo opeartions manual na walang "K" ang manager makipag talo sa customers maliban na lang kung may pananakit ito. pagkatapos ng incident tatanungin ni mgr si crew X at mga ibang crew na naka witness din sa pangyayari. kung tingin ni mgr. mali si crew x, kakausapin si crew face to face. kung tama naman si crew X ipapa remind ang opeartions manual. concerning sa food waste, talagang may percentage allocation ang mcdo. just imagine kung may consultant, branch manager, training maging franchisee etc.. unli ang tsibog 24/7 basta walang take home lang
    bro muklang knowledgeable tayo sa operation ng fastfood.siguro may mcdo franchise ka noh. Bigtime pala....LOL

  15. Join Date
    Feb 2008
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    12,683
    #15
    Quote Originally Posted by kimbon View Post
    +1 here. nasa mcdo opeartions manual na walang "K" ang manager makipag talo sa customers maliban na lang kung may pananakit ito. pagkatapos ng incident tatanungin ni mgr si crew X at mga ibang crew na naka witness din sa pangyayari. kung tingin ni mgr. mali si crew x, kakausapin si crew face to face. kung tama naman si crew X ipapa remind ang opeartions manual. concerning sa food waste, talagang may percentage allocation ang mcdo. just imagine kung may consultant, branch manager, training maging franchisee etc.. unli ang tsibog 24/7 basta walang take home lang
    bro muklang knowledgeable tayo sa operation ng fastfood.siguro may mcdo franchise ka noh. Bigtime pala....LOL
    Ganyan ba patakaran mo sa fastfood chain mo bro?

  16. Join Date
    Sep 2013
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    2,543
    #16
    Quote Originally Posted by dreamur View Post
    Ganyan ba patakaran mo sa fastfood chain mo bro?
    walang jo bro, binalik mo sakin yang tanong ko kay luis. kwento lang yan satin ng barbero ko. LOL

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    Quote Originally Posted by dreamur View Post
    Ganyan ba patakaran mo sa fastfood chain mo bro?
    walang jo bro, binalik mo sakin yang tanong ko kay luis. kwento lang yan satin ng barbero ko. LOL

  17. Join Date
    Jan 2014
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    655
    #17
    Quote Originally Posted by kimbon View Post
    bro muklang knowledgeable tayo sa operation ng fastfood.siguro may mcdo franchise ka noh. Bigtime pala....LOL
    Small time lang ako sir. Bata bata pa pero pag nagkapera mag frafranchise ako nyan laki rin kita e haha. Si partner ang nasa field niyan actually dumaan din siya sa mcdo at umalis siya dahil sa guest complaint na biglang nag hugas kamay yung higher sa kanya. Umabot sa franchise owner yung complaint daming nakuha ni complainant na kung ano ano.

  18. Join Date
    Jun 2005
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    3,774
    #18
    ^ as a manager, you do not just manage the store and the customers. you also manage staff morale.

    gawin sa staff ko yan, i will ask the guards to escort the customers out of my branch.

  19. Join Date
    Nov 2010
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    25,276
    #19
    Quote Originally Posted by sirkosero View Post
    ^ as a manager, you do not just manage the store and the customers. you also manage staff morale.

    gawin sa staff ko yan, i will ask the guards to escort the customers out of my branch.
    I agree, to humiliate someone is a big no no. Tama lang ginawa nang manager.

  20. Join Date
    Sep 2003
    Posts
    7,495
    #20
    Karamihan na nakikita ko sa fast food chain na english nang english ay mga tiga call center... nagkwentuhan pa english english pa with accent na Indian.. nyahahaha

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