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  1. Join Date
    Jan 2008
    Posts
    47
    #1
    Guys, beware of pressure washers sold by Clean City. They sell washers made from China with warranty. But the sad part is, they only have a warranty on the pump and not on the whole unit itself. We bought a pressure washer knowing that it is in good condition. We even tested it. When we got home, we used it to clean one of our car, then when we were going to use it again, it stopped. We immediately brought it back to Clean City, after two weeks they told us that it is not covered by warranty coz the motor is burned due to normal wear and tear. It means that after one use of their product,thay will declare it as normal wear and tear so if it broke down, it is not covered by the warranty.

  2. Join Date
    Sep 2004
    Posts
    4,631
    #2
    Ayos a. One time use lang. Baka demo unit yung naibigay sa inyo.

    Have there been other buyers who have had a similar experience? The product should have some sort of documentation stating the warranty coverage and limitations.

  3. Join Date
    May 2006
    Posts
    4,142
    #3
    Quote Originally Posted by freelance View Post
    Guys, beware of pressure washers sold by Clean City. They sell washers made from China with warranty. But the sad part is, they only have a warranty on the pump and not on the whole unit itself. We bought a pressure washer knowing that it is in good condition. We even tested it. When we got home, we used it to clean one of our car, then when we were going to use it again, it stopped. We immediately brought it back to Clean City, after two weeks they told us that it is not covered by warranty coz the motor is burned due to normal wear and tear. It means that after one use of their product,thay will declare it as normal wear and tear so if it broke down, it is not covered by the warranty.
    isang gamitan lang??? ano yan disposable... pero bakit naman yung pump lang ang may warranty which is the most unlikely to be kaput as a package. bro, hindi naman kaya na-sprayhan ng tubig ang motor?
    pero am just curious sa definition nila ng wear and tear hehehehe

  4. Join Date
    Jan 2008
    Posts
    47
    #4
    ....as in one time use lng mga bro...sabi nila brand new daw at naka seal pa...we didnt doubt them kc may warranty...after two days reklamo na kmi...check daw nla tpos sunod daw motor at kailangan i rewind...humuhingi pa cla charge sa rewing that cost 1,800...ang lupit nga...we learned our lesson at clean city...its better na bumili sa mall with a higher price,but the service is much more accomodating...

  5. Join Date
    Oct 2002
    Posts
    40,096
    #5
    you didn't insist na palitan nila? so ganun lang?

  6. Join Date
    May 2006
    Posts
    8,357
    #6
    abay kung ganyan irason nila sa akin baka pinagbabato ko na sila

  7. Join Date
    Jan 2008
    Posts
    47
    #7
    right now, were doing what we can pra mapalitan nila yun or ma refund bayad namin, reklamo na kmi sa dti pti sa credit card ko reklamo na din kmi...Im glad na khit papano meron solution ang credit card company to refund yung bayad nmin...

  8. Join Date
    Nov 2005
    Posts
    7,970
    #8
    Quote Originally Posted by freelance View Post
    Guys, beware of pressure washers sold by Clean City. They sell washers made from China with warranty. But the sad part is, they only have a warranty on the pump and not on the whole unit itself. We bought a pressure washer knowing that it is in good condition. We even tested it. When we got home, we used it to clean one of our car, then when we were going to use it again, it stopped. We immediately brought it back to Clean City, after two weeks they told us that it is not covered by warranty coz the motor is burned due to normal wear and tear. It means that after one use of their product,thay will declare it as normal wear and tear so if it broke down, it is not covered by the warranty.
    they should replace it with new one. what model did you get? i have their commando 2.5 HP portable pressure washer (yellow) since '02 and i use them once or even 2X a month and still works well.

    one thing that they remind me with my unit then is: it is better to continuously press the trigger that on and off, turning the nozzle trigger on and off or off for long while it is running, the motor would be stressed since no water is being released. if you intend to pause for a longer time just turn off the main switch - that way the turbo motor can rest.

  9. Join Date
    Aug 2004
    Posts
    97
    #9
    Quote Originally Posted by Syuryuken View Post
    abay kung ganyan irason nila sa akin baka pinagbabato ko na sila
    next time sir get the power craft. since 03 pa samin; ave. using 3-4 times a week.

  10. Join Date
    Jan 2008
    Posts
    47
    #10
    sir jmj san po nakakabili ng power craft at san po gawa yan?.......tnx

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Beware of Pressure Washer sold by Clean City