Last September, I applied to SMART Wireless Center (ATC Branch) a postpaid line, actually my second postpaid line. Since i just got the cheapest plan of 500 pesos, i was required to enroll it on Automatic Debit Agreement/Arrangement (ADA) to my credit card.
Early in the morning today, i was about to make a call, my line was redirected to these *$$hol3s(SMART). Then when i called the customer Service, ang daming tanong, inquiry. Nakaka bwisit. Mga 0g*gs talaga. Gagawa gawa ng kung ano ano, may ADA pa, palpak naman.
i'm using the same 500 peso postpaid line. i also have a globe line pero para pag smart tatawagan ko mas mura na, i applied. the same thing happened to me. one day when i was about to make a call i was redirected. sobrang overcharge naman ang nangyari! 1000 is my credit limit sa smart line ko and my bill from oct16-26 (10 days lang) is P1179! hindi ko naman ganun gamit ung smart line ko since my contacts are mostly globe users pero sobra naman silang magovercharge. estimate usage ko eh nasa 300 to 500 pesos lang ang nagamit ko since 2 pesos per minute ang rate nila pag smart to smart. i asked them to justify bakit ganun kalaki bill ko. sabi makikita daw sa bill eh Nov 15 pa dating ng bill ko! pambihira namang smart yan! hindi ako nagkaroon ng problemang ganyan sa globe!