FORD car problem advice needed

**JJB** · December 6th, 2014 01:01 AM

Try to look for an email address of the head office of Ford philippines or even Ford USA. Send them an email regarding your experience and im sure theyll try to fix things properly. Sometimes tamad ang mga Ford branches/dealers.
Try emailing james deakin too. He's got cconnections with ford phils
Contact | James Deakin | Philippine Car News, Reviews and Motorsports
Good luck! Balak ko pa naman bumili ng red mustang. Will hold off first =)

**jen868** · December 9th, 2014 04:36 PM

Originally Posted by JJB

Try to look for an email address of the head office of Ford philippines or even Ford USA. Send them an email regarding your experience and im sure theyll try to fix things properly. Sometimes tamad ang mga Ford branches/dealers.
Try emailing james deakin too. He's got cconnections with ford phils
Contact | James Deakin | Philippine Car News, Reviews and Motorsports
Good luck! Balak ko pa naman bumili ng red mustang. Will hold off first =)

thank you. got another feed back from Ford Manila Bay, they said that they have already requested for a new engine etc etc but we are not entitled to a service vehicle, as can be seen somewhere in the contract that my husband signed "daw".... really sorry to have bought something from Ford, 2 cars bought from them then no consideration. =( anyway, i am really at a loss on what to say anymore. all i know is that i am fuming mad. we also got an invite, rsvp for Friday's unveiling of the "new" mustang. talk about rubbing salt in an open wound

**carwhacko** · December 16th, 2014 09:48 PM

Ano na kaya update dito?

**jen868** · December 19th, 2014 02:21 PM

UPDATE

this Monday, i recceived word that FORD is REPLACING the engine...

pahinga na muna ako sa pangungulit sa kanila... sa january na ulit ako mangulit to know when we can get car back in good running condition.. or whatever hehehe best christmas and birthday gift kung totoong papalitan nga engine. thanks all for the advice and moral support =D

**Stigg ma** · December 19th, 2014 04:38 PM

Originally Posted by jen868

UPDATE

this Monday, i recceived word that FORD is REPLACING the engine...

pahinga na muna ako sa pangungulit sa kanila... sa january na ulit ako mangulit to know when we can get car back in good running condition.. or whatever hehehe best christmas and birthday gift kung totoong papalitan nga engine. thanks all for the advice and moral support =D

new engine? nako problema sa LTO yan at sa bibili ng kotse mo as 2nd hand in the future, a change of engine number is a big NO NO in my opinion...

**jen868** · December 19th, 2014 04:44 PM

Originally Posted by Stigg ma

new engine? nako problema sa LTO yan at sa bibili ng kotse mo as 2nd hand in the future, a change of engine number is a big NO NO in my opinion...

and why is that?

**cast_no_shadow** · December 19th, 2014 04:49 PM

Originally Posted by Stigg ma

new engine? nako problema sa LTO yan at sa bibili ng kotse mo as 2nd hand in the future, a change of engine number is a big NO NO in my opinion...

eh di amend the CR. whats the big deal?

**xcaliber** · December 19th, 2014 05:27 PM

The dealer should also be responsible in having the CR of the vehicle corrected as to the new engine serial no. as the cause of the whole problem is a defective product. I am beginning to wonder whether the "customer first" rhetoric of Kay Hart during the opening of the new building of Ford Alabang is for real or just plain sales BS. I am really planning on buying the 2015 Everest once it is out but now I am hoping that the new Fortuner and Montero Sport models be released also in order to have alternative choices.

**jen868** · December 19th, 2014 07:03 PM

Originally Posted by xcaliber

The dealer should also be responsible in having the CR of the vehicle corrected as to the new engine serial no. as the cause of the whole problem is a defective product. I am beginning to wonder whether the "customer first" rhetoric of Kay Hart during the opening of the new building of Ford Alabang is for real or just plain sales BS. I am really planning on buying the 2015 Everest once it is out but now I am hoping that the new Fortuner and Montero Sport models be released also in order to have alternative choices.

i already told them that, therefore they will be providing me with proof that engine has been changed because i don't want to settle for just an overhaul.