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  1. JJB's Avatar
    JJB
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    May 18th, 2018 11:21 AM #181
    And i thought Ford is making their aftersales service better...

    And avoid Lausgroup like the plague


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  2. Archerfish's Avatar
    Archerfish
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    May 18th, 2018 01:24 PM #182
    Quote Originally Posted by JJB View Post
    And i thought Ford is making their aftersales service better...

    And avoid Lausgroup like the plague


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    If I may digress, what is wrong with Laus Group of Companies?
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  3. JJB's Avatar
    JJB
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    May 18th, 2018 08:35 PM #183
    Quote Originally Posted by Archerfish View Post
    If I may digress, what is wrong with Laus Group of Companies?
    They’re all about the money.
    In-laws are friends with them btw.
    Had trouble too with ford libis🤣


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  4. Janemar
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    May 19th, 2018 03:40 AM #184
    Quote Originally Posted by Walter View Post
    If you look at it from the dealer's point of view ... it's your car that you brought in for repair / service ... so technically you are the one who's supposed to pay for the service ... sure you have insurance but it's not really the dealer's job to follow up with the insurance ... better to just get an insurance provider with good service next time ...
    This happened to my strada pickup before under Mafre insurance at pinagawa ko sa accredited shop nila(non-casa) circa 2013 ata...

    Di ko malabas evethough tapos na marepair unit, inantay rin check from insurance.

    So, yun...
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  5. lantis
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    May 19th, 2018 08:32 AM #185
    Quote Originally Posted by Janemar View Post
    This happened to my strada pickup before under Mafre insurance at pinagawa ko sa accredited shop nila(non-casa) circa 2013 ata...

    Di ko malabas evethough tapos na marepair unit, inantay rin check from insurance.

    So, yun...
    In my case, ready na cheque, nagtatalo sino mag deliver/pickup.

    After my service advisor told me na done na repairs, within that day, the insurancr produced the cheque and sent the scanned copy to ford libis.



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  6. Janemar
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    May 19th, 2018 04:47 PM #186
    Quote Originally Posted by lantis View Post
    In my case, ready na cheque, nagtatalo sino mag deliver/pickup.

    After my service advisor told me na done na repairs, within that day, the insurancr produced the cheque and sent the scanned copy to ford libis.



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    Took me 3months or more pa cguro sa akin na nasa shop lang car. Didn't really bother since I have spare car/pickup. I just waited for a call/updates from shop every now and then, all is cool and good.

    Sucks if that's your only car and you need it badly, baka mangungulit nga rin siguro ako if that happened to me...

    Bottomline is, it's not limited to ford service.
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  7. StockEngine's Avatar
    StockEngine
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    July 19th, 2018 06:31 PM #187
    Ford Autohub Group have listened. The Ford Everest (Club Ph) now have the lowest maintenance cost in the PPV segment.

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  8. maxpedition
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    July 19th, 2018 06:44 PM #188
    Quote Originally Posted by StockEngine View Post
    Ford Autohub Group have listened. The Ford Everest (Club Ph) now have the lowest maintenance cost in the PPV segment.

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    🤣🤣

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  9. Lin Dan's Avatar
    Lin Dan
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    August 30th, 2018 12:20 PM #189
    Quote Originally Posted by JJB View Post
    And i thought Ford is making their aftersales service better...

    And avoid Laus group like the plague


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    In Pampanga, they own a lot of dealerships including Suzuki. I know one of the owners but I did not buy my Ertiga from them since they can only offer a 10K discount. I dealt with the ANC Group who was generous enough to extend a 30K cash discount and their service team is very accommodating as well.
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    Syuryuken
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    August 31st, 2018 04:34 PM #190
    Quote Originally Posted by Lin Dan View Post
    In Pampanga, they own a lot of dealerships including Suzuki. I know one of the owners but I did not buy my Ertiga from them since they can only offer a 10K discount. I dealt with the ANC Group who was generous enough to extend a 30K cash discount and their service team is very accommodating as well.
    Same here got my Ranger from ANC Group instead of Laus Group na napakalapit sa place ko. 80k vs 50k discount
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  11. leepipesp
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    August 31st, 2018 09:02 PM #191
    Ford after sales service really sucks! Going back to jap cars on my next car purchase.

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  12. maxpedition
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    August 31st, 2018 09:54 PM #192
    Quote Originally Posted by leepipesp View Post
    Ford after sales service really sucks! Going back to jap cars on my next car purchase.

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    What happen bro?

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  13. leepipesp
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    September 2nd, 2018 07:21 PM #193
    Quote Originally Posted by maxpedition View Post
    What happen bro?

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    Hirap magclaim ng warranty, ang weather strip ng doors ko nagka-crack na, ayaw pa nila palitan, 15 months old pa ecosport ko. Ang Ford dito sa amin ay under Autohub. Nacompare ko lang experience ko from Mitsu,Toyo and Hond casa.

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  14. Walter's Avatar
    Walter
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    October 21st, 2018 03:15 PM #194
    Quote Originally Posted by Egan101 View Post
    I decided to service my car on my own with the help of a nearby Ford specialist shop.

    Kindly share the shop name and location ... Thank you ...
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  15. Walter's Avatar
    Walter
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    October 21st, 2018 03:42 PM #195
    What Ford branch / dealer gives the best service and has well trained mechanics? ...
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    Egan101
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    October 21st, 2018 05:41 PM #196
    Quote Originally Posted by Walter View Post
    Kindly share the shop name and location ... Thank you ...
    FordMaz in BF Homes

    Quote Originally Posted by Walter View Post
    What Ford branch / dealer gives the best service and has well trained mechanics? ...
    This is very much debatable. I just lost my confidence in a few of them while some are known to offer bad service.


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  17. Walter's Avatar
    Walter
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    October 22nd, 2018 10:14 AM #197
    Looking for a competent Ford shop or mechanic that can do diligent Pre-Purchase Inspection on a used Ford Explorer ... Any recommendations? ...
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