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  1. Join Date
    Nov 2007
    Posts
    1,585
    #21
    Did we have a recall, replacement or extended warranty over here, just like australia extending warranty to 7 years?
    Ito naging issue of my dad-in-law's 2010 focus. Sabi ng casa that transmission will cost 440k!! Kasing mahal ng buong kotse. He eventually sold it with the damaged transmission at 180k.

  2. Join Date
    Jan 2006
    Posts
    10,374
    #22
    Quote Originally Posted by JJB View Post
    Did we have a recall, replacement or extended warranty over here, just like australia extending warranty to 7 years?
    Ito naging issue of my dad-in-law's 2010 focus. Sabi ng casa that transmission will cost 440k!! Kasing mahal ng buong kotse. He eventually sold it with the damaged transmission at 180k.
    I think there is a global warranty coverage among impacted units. There is a site where you can check if your Ford car with a DCT tranny is covered or not.

    For the 2009-2011 Focus TDCi, its wet-clutch DCT tranny is different from the dry-clutch DCT tranny used in the Fiesta, Ecosport, and 2012-2014 Focus.

  3. Join Date
    Jul 2016
    Posts
    939
    #23
    Quote Originally Posted by JJB View Post
    Did we have a recall, replacement or extended warranty over here, just like australia extending warranty to 7 years?
    Ito naging issue of my dad-in-law's 2010 focus. Sabi ng casa that transmission will cost 440k!! Kasing mahal ng buong kotse. He eventually sold it with the damaged transmission at 180k.
    Dito kmi nagpagawa nung 2010 focus dct ng opis mate ko circa 2014, 40k at odometer. Symptoms is may CEL relating to tranny error and makadyot pag arangkada. Cost Him 60k pesos. Till now okay pa naman * 120k kms at odo.

    https://www.*******/item/ford-focus-...l?h=87be6c815c

  4. Join Date
    Jan 2006
    Posts
    440
    #24
    Ford replaced the TCM for free because the car was was shuddering and not able to reverse. After 1 month same thing happens. Then Ford is now charging 14500 for labor for pull down transmission. And when they opened the transmission they are charging 76500 for 2 shift forks and release bearings. They showed the transmission where the insides were full of rust. They said it is caused sa paglusong sa baha. To think that they were advertising the Ecosport having 550mm wading height. I answered if it's baha why then other components are not affected by floodwaters. Then they said that it might be to tilamsik of rainwater. To think that the Dry type DCT250 should be sealed for 10 years and Ford in other countries has extended the warranty for transmission for 7 years. Here its a robbery.

  5. Join Date
    Sep 2003
    Posts
    21,594
    #25
    Better agree to a buyback than stick around with a defective product...

    May recall na ba ang Ford Philippines?



    http://www.news.com.au/technology/in...716d768627c7d6

    Ford has agreed to fix, buy back or replace up to 10,500 cars, as deemed by an independent auditor.

    The models affected include the Ford Fiesta and Focus small cars and EcoSport SUVs made between 2011 and 2015 equipped with the six-speed “Powershift” transmission.

    The gearbox is intended to be as smooth as a regular automatic but Ford received widespread complaints about shuddering and delays.

    Complaints began to surface in 2015 and 2016 however, Ford now admits it initially misdiagnosed the problem.

    “We took too long to identify the issues and we acknowledge that PowerShift customers did not have complaints handled appropriately between May 2015 and February 2016,” said Graeme Whickman, President & CEO Ford Motor Company, Australia.
    Last edited by Monseratto; May 2nd, 2018 at 03:13 PM.

  6. Join Date
    Jan 2006
    Posts
    10,374
    #26
    ^^^ Oks ako dyan. They buy back my Fiesta so that I can buy a newer car.

  7. Join Date
    Jan 2006
    Posts
    10,374
    #27
    FordPH comments regarding this issue from the TopGearPH article. It is just full BS - zero accountability.

    We reached out to Ford Philippines to get its take on the matter. This is what they told us: "The settlement reached with the ACCC was specifically related to our company’s processes in Australia and local applicable law."

    https://www.topgear.com.ph/news/indu...ef=home_feed_1

  8. Join Date
    Jul 2008
    Posts
    5,889
    #28
    ^
    Translation:
    We did it there because we were forced to. Shows how weak consumer protection is here.

  9. Join Date
    Nov 2017
    Posts
    1,254
    #29
    As long as there's no legal complaint among Ford owners nothing will happen definitely. The weak consumer protection law adds to this non action among owners.

    But perhaps if Ford owners affected by the DCT issues can get together and come up with a strong legal complaint probably Ford PH will be compelled to take action. There's Ford owners facebook group, probably someone there can start the ball rolling.

    Quote Originally Posted by Wh1stl3r View Post
    ^
    Translation:
    We did it there because we were forced to. Shows how weak consumer protection is here.

  10. Join Date
    Jul 2009
    Posts
    3,598
    #30
    Quote Originally Posted by jojopad View Post
    As long as there's no legal complaint among Ford owners nothing will happen definitely. The weak consumer protection law adds to this non action among owners.

    But perhaps if Ford owners affected by the DCT issues can get together and come up with a strong legal complaint probably Ford PH will be compelled to take action. There's Ford owners facebook group, probably someone there can start the ball rolling.
    Mahirap yun... Not a lot of Ford DCT owners locally to begin with.

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Class action filed against Ford's Powershift Transmission