Beware: Jiffy Lube's "Engine Flush" Could Damage Your Car | U.S. News Best Cars
Beware: Jiffy Lube's "Engine Flush" Could Damage Your Car
Posted: Nov 14, 2008 11:08 a.m.
Television cameras in Los Angeles have caught Jiffy Lube and EZ Lube shops selling services that can cause thousands of dollars in damages to a car's engine.
California NBC-affiliate KNBC reports that "customers across the country" have seen "their engines broke down after having an engine flush" at a Jiffy Lube or EZ Lube store. Undercover cameras caught a Jiffy Lube technician telling a reporter that Honda required the service every 2 years or 30,000 miles on her Accord, when Honda has actually "issued a memo to mechanics advising them not to perform engine flushes. Other major car-makers, including Ford, General Motors, and Nissan have all issued similar advisories against the service."
An engine flush runs solvents through the vehicle's engine, ostensibly in order to break up sludge that builds up over time as an engine runs. "But car-makers say, pieces of that broken up sediment can clog up other parts of the engine and ruin it," according to the KNBC report. A "fuel injection flush" offered to the reporter could have cause the same problem. The problem isn't limited to California. One customer told the station that an engine flush performed by a Jiffy Lube in Kansas City caused $5,000 worth of damage to his Nissan Sentra.
Consumerist notes, "In a statement, both Jiffy Lube and EZ Lube say it wasn't acceptable for employees to lie and say services were recommended by the manufacturer when they weren't, and the employees caught would be fired." But apparently Jiffy Lube shops retain the ability to perform the dubious service, so be cautious. Your car's owner's manual has a comprehensive list of recommended services. When a mechanic tells you it's time for a particular service, don't take their word for it - check.