warning on BDO ATM debit card users

[forcemajeure]

mga peeps,

share ko lang experience ko with this ATM debit card from BDO

newly opened tong account na to para sa business ko on airsoft, car stuff, etc...maliit na business lang naman para sa mga customers ko sa provinces
dikopa nagagamit tong atm card na to

then all of a sudden nawalan ako ng 3.5k pag check ko, nag check ako kc may customer na nagdeposit, pumasok naman payment nya, kaso nawalan ako ng 3.5k, punta agad ako sa sta.lucia grandmall branch

sabi may online transaction daw ako na ginawa at from russia yung store mp3 daw 4x daw ako bumili at P830 each, sabi ko wlako marember... bdo branch manager asked me if naiwan ko somewhere yung card, baka daw kasi may ibang gumamit, sabi ko eh may pin code yun ah...wla daw pincode sa ATM debit card nila...sabi ko ha? eh panu protection ng customers nyo? eh wala daw eh...so ganun nalang yun dko na mkukuha yung nawalang 3.5k? tumawag daw ako sa 631-8000 at mag file ng case

then pag uwi ko naremember ko na nag try ako mag purchase ng mp3 pro using different card and this time credit card from hsbc and di nag proceed sabi invalid card number pro wlang nabawas sa credit card, and at this point na remember ko na nag try din ako d2 sa mastercard bdo ATM debit card, dun sa bdo ATM debit card nabawasan kahit sinabing invalid card #

so ang tanung why ganun? nababawasan kahit wla naman ako nakuha or kahit utot wla? sayang ang 3.5k gtx front

[pup2]

mga peeps,

share ko lang experience ko with this ATM debit card from BDO

newly opened tong account na to para sa business ko on airsoft, car stuff, etc...maliit na business lang naman para sa mga customers ko sa provinces
dikopa nagagamit tong atm card na to

then all of a sudden nawalan ako ng 3.5k pag check ko, nag check ako kc may customer na nagdeposit, pumasok naman payment nya, kaso nawalan ako ng 3.5k, punta agad ako sa sta.lucia grandmall branch

sabi may online transaction daw ako na ginawa at from russia yung store mp3 daw 4x daw ako bumili at P830 each, sabi ko wlako marember... bdo branch manager asked me if naiwan ko somewhere yung card, baka daw kasi may ibang gumamit, sabi ko eh may pin code yun ah...wla daw pincode sa ATM debit card nila...sabi ko ha? eh panu protection ng customers nyo? eh wala daw eh...so ganun nalang yun dko na mkukuha yung nawalang 3.5k? tumawag daw ako sa 631-8000 at mag file ng case

then pag uwi ko naremember ko na nag try ako mag purchase ng mp3 pro using different card and this time credit card from hsbc and di nag proceed sabi invalid card number pro wlang nabawas sa credit card, and at this point na remember ko na nag try din ako d2 sa mastercard bdo ATM debit card, dun sa bdo ATM debit card nabawasan kahit sinabing invalid card #

so ang tanung why ganun? nababawasan kahit wla naman ako nakuha or kahit utot wla? sayang ang 3.5k gtx front

Sa internet po ba kayo nag-attempt na mag-transaction? Legitimate po ba yung sinubukan ninyong bilihan?

AFAIK, kung credit-card type transaction via online purchase, wala po yata talagang PIN iyan. That's why it's important to buy only from legitimate/reputable sources and to make sure your computer is secure (walang viruses, spyware, etc.), their computer is secure (may padlock lumalabas sa lower right ng browser), and that the connection is secure.

If there is some mistake, I suggest you contact BOTH the one you attempted to buy from AND the BDO customer service. They'll probably ask you to write a request for a reversal of charges as you explain what happened and verify that the source did NOT push through with the transaction (hence, try to contact them also).

Pero kung talagang pirata o manloloko yung site na binilhan mo at sinabing pinadala nila ang item(s) kahit wala naman, palagay ko di na sulit maghabol -- charge to experience na lang.In fact, kung bad talaga sila, you might want to cancel those cards since your numbers may have been intercepted by criminal elements.

[CVT]

Medyo shady ang iyong na attempt na bilhan bro...... An establishment from Russia ba kamo?.... Anyway, there is no harm is requesting for a reversal. If not possible, then charge it to experience.... Not good.....

5404:knit:

[Galactus]

Which is why I never try to purchase anything online. Kahit may Verisign pa yan or yung lock icon sa page. You never know with the kind of sophistication hackers have nowadays.

I just remembered yung Dateline report on identity theft a few weeks ago. Hindi kaya na-hack yung CC nos. nung TS?

[chilli]

My sister also had same issue. nagwithdraw kame sa ATM sa greenhills last Christmas, tapos lumabas naman parang offline yata yung machine. she was going to withdraw sana 10 for christmas shopping. so akala namin walang nabawas. to her surprise naman, when she go to other BDO booth, may nabawas na 10. she filed a complain pero nothing happened.

bakit kaya ang atm na nila bakit ang dami nilang type of atm. pag offline yung system ng atm mo, regardless naka online naman yung booth di ka makakapag withdraw kasi yung system for the type of atm you have is offline. di ba sobrang hassle nun.

[_Qwerty_]

based naman sa experience ko.. eh ok naman ang BDO.. we're using BDO CashCard as payroll dito sa opis.. wala namang hassle.. mababa pa inter network fees.. 7.00 lang yata compared to 10.00 pag regular ATM gamit mo.. tapos pag nag offline while withdrawing or walang dispense.. eh after a few seconds.. pag balance inquiry mo ulit eh binabalik naman nya yung hindi na withdraw.. so far we're happy with BDO.. daming ATMs..

tapos ok din ang internet / telephone banking.. may savings / current account din ako tapos naka hook up din yung cashcard.. so via telephone i can transfer funds between the 3 accounts.. so far more than 4 years na.. wala pa ako nagiging major problem.

[boybi]

My sister also had same issue. nagwithdraw kame sa ATM sa greenhills last Christmas, tapos lumabas naman parang offline yata yung machine. she was going to withdraw sana 10 for christmas shopping. so akala namin walang nabawas. to her surprise naman, when she go to other BDO booth, may nabawas na 10. she filed a complain pero nothing happened.

bakit kaya ang atm na nila bakit ang dami nilang type of atm. pag offline yung system ng atm mo, regardless naka online naman yung booth di ka makakapag withdraw kasi yung system for the type of atm you have is offline. di ba sobrang hassle nun.

Nangyari sa akin once yan. I tried to withdraw money from a BPI ATM machine using my Landbank ATM card. I needed to do 2 transactions/withdrawals because of the withdrawal limit. On the second transaction, walang lumabas na cash, although naging successful naman yung transaction. When I checked the balance, nawala nga yung supposedly nai-withdraw ko.

I filed a claim sa bank, and after a week, binalik naman sa account ko yung nawalang pera.

[malinkelly]

My sister also had same issue. nagwithdraw kame sa ATM sa greenhills last Christmas, tapos lumabas naman parang offline yata yung machine. she was going to withdraw sana 10 for christmas shopping. so akala namin walang nabawas. to her surprise naman, when she go to other BDO booth, may nabawas na 10. she filed a complain pero nothing happened.

bakit kaya ang atm na nila bakit ang dami nilang type of atm. pag offline yung system ng atm mo, regardless naka online naman yung booth di ka makakapag withdraw kasi yung system for the type of atm you have is offline. di ba sobrang hassle nun.

sobra naman... anong ginawa niyong move nung walang nangyari sa complain niyo?

[alwayz_yummy]

bdo debit card ko--ginupit ko na!BPI na ako...

muntik na ako mawalang ng 300 pesos dahil dun.. sa southstar drug pa ha--invalid da, pagbalance check ko bumawas! kinuha ko SO from my branch then pinakita ko sa southstrar na binilhan ko... awa ng dyos after 1/2 a year...bumalik din 300 ko..busit!

LAGI PANG OFFLINE TUWING MONDAYS AND WEEKENDS!