warning on BDO ATM debit card users

**forcemajeure** · February 21st, 2008 11:55 PM

mga peeps,

share ko lang experience ko with this ATM debit card from BDO

newly opened tong account na to para sa business ko on airsoft, car stuff, etc...maliit na business lang naman para sa mga customers ko sa provinces
dikopa nagagamit tong atm card na to

then all of a sudden nawalan ako ng 3.5k pag check ko, nag check ako kc may customer na nagdeposit, pumasok naman payment nya, kaso nawalan ako ng 3.5k, punta agad ako sa sta.lucia grandmall branch

sabi may online transaction daw ako na ginawa at from russia yung store mp3 daw 4x daw ako bumili at P830 each, sabi ko wlako marember... bdo branch manager asked me if naiwan ko somewhere yung card, baka daw kasi may ibang gumamit, sabi ko eh may pin code yun ah...wla daw pincode sa ATM debit card nila...sabi ko ha? eh panu protection ng customers nyo? eh wala daw eh...so ganun nalang yun dko na mkukuha yung nawalang 3.5k? tumawag daw ako sa 631-8000 at mag file ng case

then pag uwi ko naremember ko na nag try ako mag purchase ng mp3 pro using different card and this time credit card from hsbc and di nag proceed sabi invalid card number pro wlang nabawas sa credit card, and at this point na remember ko na nag try din ako d2 sa mastercard bdo ATM debit card, dun sa bdo ATM debit card nabawasan kahit sinabing invalid card #

so ang tanung why ganun? nababawasan kahit wla naman ako nakuha or kahit utot wla? sayang ang 3.5k gtx front

**pup2** · February 22nd, 2008 04:54 AM

Originally Posted by forcemajeure

mga peeps,

share ko lang experience ko with this ATM debit card from BDO

newly opened tong account na to para sa business ko on airsoft, car stuff, etc...maliit na business lang naman para sa mga customers ko sa provinces
dikopa nagagamit tong atm card na to

then all of a sudden nawalan ako ng 3.5k pag check ko, nag check ako kc may customer na nagdeposit, pumasok naman payment nya, kaso nawalan ako ng 3.5k, punta agad ako sa sta.lucia grandmall branch

sabi may online transaction daw ako na ginawa at from russia yung store mp3 daw 4x daw ako bumili at P830 each, sabi ko wlako marember... bdo branch manager asked me if naiwan ko somewhere yung card, baka daw kasi may ibang gumamit, sabi ko eh may pin code yun ah...wla daw pincode sa ATM debit card nila...sabi ko ha? eh panu protection ng customers nyo? eh wala daw eh...so ganun nalang yun dko na mkukuha yung nawalang 3.5k? tumawag daw ako sa 631-8000 at mag file ng case

then pag uwi ko naremember ko na nag try ako mag purchase ng mp3 pro using different card and this time credit card from hsbc and di nag proceed sabi invalid card number pro wlang nabawas sa credit card, and at this point na remember ko na nag try din ako d2 sa mastercard bdo ATM debit card, dun sa bdo ATM debit card nabawasan kahit sinabing invalid card #

so ang tanung why ganun? nababawasan kahit wla naman ako nakuha or kahit utot wla? sayang ang 3.5k gtx front

Sa internet po ba kayo nag-attempt na mag-transaction? Legitimate po ba yung sinubukan ninyong bilihan?

AFAIK, kung credit-card type transaction via online purchase, wala po yata talagang PIN iyan. That's why it's important to buy only from legitimate/reputable sources and to make sure your computer is secure (walang viruses, spyware, etc.), their computer is secure (may padlock lumalabas sa lower right ng browser), and that the connection is secure.

If there is some mistake, I suggest you contact BOTH the one you attempted to buy from AND the BDO customer service. They'll probably ask you to write a request for a reversal of charges as you explain what happened and verify that the source did NOT push through with the transaction (hence, try to contact them also).

Pero kung talagang pirata o manloloko yung site na binilhan mo at sinabing pinadala nila ang item(s) kahit wala naman, palagay ko di na sulit maghabol -- charge to experience na lang.In fact, kung bad talaga sila, you might want to cancel those cards since your numbers may have been intercepted by criminal elements.

**CVT** · February 22nd, 2008 06:50 AM

Medyo shady ang iyong na attempt na bilhan bro...... An establishment from Russia ba kamo?.... Anyway, there is no harm is requesting for a reversal. If not possible, then charge it to experience.... Not good.....

5404:knit:

**Galactus** · February 22nd, 2008 07:23 AM

Which is why I never try to purchase anything online. Kahit may Verisign pa yan or yung lock icon sa page. You never know with the kind of sophistication hackers have nowadays.

I just remembered yung Dateline report on identity theft a few weeks ago. Hindi kaya na-hack yung CC nos. nung TS?

**chilli** · February 22nd, 2008 07:38 AM

My sister also had same issue. nagwithdraw kame sa ATM sa greenhills last Christmas, tapos lumabas naman parang offline yata yung machine. she was going to withdraw sana 10 for christmas shopping. so akala namin walang nabawas. to her surprise naman, when she go to other BDO booth, may nabawas na 10. she filed a complain pero nothing happened.

bakit kaya ang atm na nila bakit ang dami nilang type of atm.

pag offline yung system ng atm mo, regardless naka online naman yung booth di ka makakapag withdraw kasi yung system for the type of atm you have is offline.

di ba sobrang hassle nun.

**_Qwerty_** · February 22nd, 2008 09:37 AM

based naman sa experience ko.. eh ok naman ang BDO.. we're using BDO CashCard as payroll dito sa opis.. wala namang hassle.. mababa pa inter network fees.. 7.00 lang yata compared to 10.00 pag regular ATM gamit mo.. tapos pag nag offline while withdrawing or walang dispense.. eh after a few seconds.. pag balance inquiry mo ulit eh binabalik naman nya yung hindi na withdraw.. so far we're happy with BDO.. daming ATMs..

tapos ok din ang internet / telephone banking.. may savings / current account din ako tapos naka hook up din yung cashcard.. so via telephone i can transfer funds between the 3 accounts.. so far more than 4 years na.. wala pa ako nagiging major problem.

**darksword_08** · February 22nd, 2008 10:05 AM

nowadays kasi you have to be careful transacting with internet sites,, marami fake site sa net just to get your card no.

you know hackers can do anything they want so just be careful its not safe in the virtual world

**_Qwerty_** · February 22nd, 2008 10:16 AM

if you want to transact online.. get another credit card with a low credit line.. para kung ma hack.. mababa lang mawawala..

**wildthing** · February 22nd, 2008 08:12 PM

phishing site malamang ang kinuhaan mo ng MP3 using the BDO card. At sinabi lang na invalid ang card number....I think it is not necessarily the BDO card.