i started a small business a car wash & electrical shop. but it seems not attracting customers. why?
i started a small business a car wash & electrical shop. but it seems not attracting customers. why?
malaki din sana. Along the Nat'l. Highway ba naman fronting Gasiano Mall pa maganda sana ang location
Put yourself on your client's shoes. If you were to have your car serviced on the shop (your shop) or washed... would you go back? Why? What's so special about it among others that would make people go back again and again?
Honestly hindi. Kahit puro chicks pa yan kung baboy naman trabaho wala rin.
Quality of service talaga, lakpasan mo yung mga kalaban mo in terms of trabaho.
Kinaiinisan ko sa car wash yun nagmamadali, wala pang 20 mins tapos na
affordability
accessibility
quality of service
consistency (business hours)
have a database of your customers, give special promo for birthdays, anniversary, valentine's, sell gift certificates for your service. tie up with other companies for their promos. free stuff always attract customers. give raffle tickets or patronage cards (the ones with boxes you stamp everytime they visit your joint) that when it's filled up they get something free (carwash perhaps)
address them as friends, treat customers with due respect, personalize service-wika nga golden handcuffs principle
Last edited by jick.cejoco; May 7th, 2013 at 05:26 PM.
Ganun naman sa umpisa. Akala mo mahina. Pero gawin mo nang maayos ang business mo at maganda ang service, for sure by recommendations lalakas din yan shop mo. Then offer something sa mga customers mo na something unique. Yun bang wala sa ibang shops na ikaw lang meron nun o much better sa ibang shops
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If ever may wax service ka rin with the use of buffing machine, train your people to use it properly....
Nakaranas na ako one time na nagka scratch sa top coat kasi nagmamadali yung tao nya pag gamit ng buffing machine set nya sa high.... na high blood naman ako sa galit nung nakita ko tapos kamot ulo lang isasalubong![]()
Lagay ka ng mga tarpaulin ng mga products na ginagamit mo.
Yung signage imporatante din yan.
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Picturan mo yung shop mo tapos post mo dito para makapag comment kami kung ano ang mga magandang gawin.
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your car wash boys and staff should look presentable.... hindi mukhang basahan ang car wash boys......
dapat din meron silang uniform.... kahit T-SHIRT lang and shorts... basta pare pareho dapat sila......
may customer lounge sila... with hd led tv and an NBA GAME in High definition.... SARAP manood nun... lalo na kung live....
talaga palang dami pang kilangan thanks to all your inputs...akala ko pwede na yong simpleng car wash lang
Halimbawang mag offer ako nang Diagnostic Shops for obd1 and OBD II cars maintindihan kaya nila ito
dapat may drinks din for sale.. hot or cold.. para hindi mainip yung customer..
let the business evolve
you'll find out what other products and services customers want as you operate the carwash and talk with customers
you'll get clues from customers what you can add to your business
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kung ilalagay mo lahat ng products and services na maisip mo without knowing first ano ang demand masasayang lang part ng puhunan mo on stuff that will just sit there gathering dust
Last edited by uls; May 8th, 2013 at 02:03 PM.