Call center work, anyone?

[carolco]

There are a lot of companies opening up shop left and right, mostly call centers/contact centers who are capitalizing on the sudden need of the industry.

What a lot of call center professionals should know is not all these centers are here for the long haul. Yes, they may be offering you an extremely high salary compared to the previous call center you worked for but ask yourself this... "Will that company be here three months from now? How about a year? How about five years from now?"

Some of our employees fell victim to such when they hastily moved to a call center that offered almost double the base pay that they were getting now. It was rumored that they even got more benefits like transportation allowance, meal allowance, cellphone allowance, etc. Then the company folded up after four (4) months of operations and they suddenly found themselves without a job! Think about it... if a company isn't careful about their finances and they just think of attracting applicants by offering obscenely higher pay and benefits, I am 99% sure that they will fold up as soon as they've started. Running a call center takes more than just getting the right talent in. It's a very difficult balancing act of ensuring you get the right talent, the right account, the right location, the right training, the right investments, and the right attitude.

So the next time you are thinking of working for another call center, check out the stability of the company. Look at its track record. How long have they been operational? How financially strong are they?

ClientLogic (and the companies that united to form what ClientLogic is today) for example has been in the outsourcing business for more than 30 years. It has 55 facilities located in 14 countries and provides jobs to over 20,000 associates worldwide! It's parent company, ONEX has consolidated revenues of over $ 17 Billion and $ 14 Billion in assets. http://www.clientlogic.com/company/profile.html

If you have a good command of the english language, can speak english fluently, hardworking, and you are willing to work nights or in shifts, then maybe you should think about joining us.
We are growing and we are in need of human talents like you.

Our current job openings include:

TSR (Technical Support Representative)
CSR (Customer Support Representative)
CSR (Customer Support Representative) for a Travel Account
Product Trainers
Communications Trainers
Operations Managers
Accountant

If you think you've got what it takes, send us your resume.
You can send your resume to these two email addresses:

join_clientlogic*yahoo.com and carolcoevents*yahoo.com

Three easy steps to send your resumes:

1. Make sure you have the title of the job opening in the subject followed by your name in parenthesis > then the name of the person who referred you (put CAROLINE CO).

For example:

Operations Manager (Jane Doe) referred by CAROLINE CO

2. Do not forget to attach your resume. (I am not kidding, a lot do!)

3. Include a VALID contact number and a VALID email address so we can contact you right away if you qualify.

If you have the PASSION to do what you love and love what you do....

If you have the VISION to look beyond where you are today, and looking even far beyond where you will be tomorrow....

If you have the PURPOSE to make your dreams a reality...

THEN COME JOIN US.

Ciao!

Caroline Co
Manager, HR Shared Services
ClientLogic Philippines
22nd Floor Wynsum Corporate Plaza
Emerald Avenue, Pasig City

[picantorange]

Do you offer part-time positions?

[carolco]

Hi,

Right now, only our Baguio site offers part time. Maybe soon we will have to implement this. Will keep you posted.

Caroline

[stinkaboy]

dami ba opening sa baguio?

[stinkaboy]

ano ang requirements?

[CaRGirL]

meron po ba opening for Team Leaders or Training Manager?? thanx

[zanch]

I wanna apply sa Baguio sana as TL or QA.

[_Qwerty_]

* Carolco.. is Dan still connected with ClientLogic? How's he doing?

[stelvio]

San ba ok mag overnight parking diyan (ung cheapest) ? might start working there next week.

[carolco]

Yes, marami opening sa Baguio. To those who are interested, you can send me your resumes. Email me at carolcoevents*yahoo.com Don't forget to write the position you are interested in... Here in Pasig, we have a lot of openings too. What's important is you send in your resumes so you are in the pool na. The moment there is a need, you will get processed for initial interview and exams immediately.

stelvio, the cheapest overnight parking is the one beside Taipan. This is the parking lot right next to the overpass (the one with the escalator). Taipan is the building in front of Jollibee Emerald Ave. branch.

Hi Dvorak, yes he still is. He's our country manager. You know him personally?


Zanch, I am going to Baguio on Wednesday. Send your resume to me today so I can print it tonight and bring it with me to Baguio. Will personally hand it over to our recruitment people there. Ok?

CarGirl...Yes, we have! Send your resume so I can ask Recruitment to give you a call!

Stinkaboy, as long as you know the english language very well, meaning you have excellent oral and written communication skills (english), at least 2 years of college education, willing to learn, technical skills if you are applying for TSR (computer literate, computer trouble shooting, etc.)... send your resume so I can ask our recruitment team to contact you.

[karlbo]

hi..

can you PM me your offers?....

thanks

[1D4LV]

hi..

can you PM me your offers?....

thanks

OT: fafa mugen, yabang ng dating ah. hehehehe.

[karlbo]

OT: fafa mugen, yabang ng dating ah. hehehehe.

hehehe baka mas malaki ang offers eh and mas maganda yung accoutns.. lipat na... pero ang alam ko kasi sa clientlogic may DELL account din sila pero more on customer service ata.. hmmm technical support meron din but im not sure if consumer department.. and would also want to know the offer.. heheheh

[1D4LV]

hehehe. joke lang pre. diba Dell has its own callcenter already? mukhang andito sa RCBC Plaza yun eh.

[karlbo]

hehehe. joke lang pre. diba Dell has its own callcenter already? mukhang andito sa RCBC Plaza yun eh.

DELL had put up their own office here in the philippines... sa Pasay pare... sa Mall of Asia ang pagkaka alam ko.. and malaki yung offer nila.. hehehe I came from DELL before pero unstable yung account dun sa etel..actually wala na nga yung consumer dept nila.. hehehe kaya hayun..

meron DELL account na handle ang INFONXX sa pagkakaalam ko... diyan yun sa RCBC..

[CaRGirL]

DELL's HR/Recruiting is in RCBC, but their operations will be in Mall of Asia... Dell Consumer Tech Support, Customer Care & Sales yung andun...

[nugundam93]

yup, andun na sa sm mall of asia yung CTS.

si brock of HCP na dating etel (cc3-based), andun na siya ngayon.

[_Qwerty_]

Dati hawak nang SITEL ang Dell.. ngayon may sarili na sila.. nasa PB Com or RCBC yata..

[karlbo]

madami ng taga etel james na lumipat ng DELL.. sila halos yung mga batch na nagalisan na kasabay ko and mga nauna na sa akin...

*CG - may balak ka na bang lumipat for TL position? ngayon pa na TSR3 o 4 kana?

[CaRGirL]

*CG - may balak ka na bang lumipat for TL position? ngayon pa na TSR3 o 4 kana?

kung may magandang offer for TL (compensation-wise), go ako. if wala, stay na lang muna. hinihintay ko na lang din processing ng TSR3 ko e...