questions on claiming insurance

[Baader]

hello po. nabangga yung innova namin while parked in a mall. walang may nakakita at wala ring cctv footage para malaman kung sino yung nakabangga. wala ring gwapo na gusto umamin. anyways, it was a good thing that naka-comprehensive insurance kami and that the company has already given an LOA to Toyota - Tacloban (after two weeks). my confusion started when the advisor told me to ask from the insurance company a copy of a Release Form before they could start to do the repair. his reason was since my insurer is not their in-house insurer, all they can do is repair my vehicle and i will do the sending of the final bill for payment together with the duly filled-up release form. my question goes:

1. kelangan ba talaga na galing sa insurance company ko yung release form or i can print i from the internet if ever there is a blank form i could download? wala kasi sa website nila.

2. bakit mas mahal yung amount sa estimate compared sa net loss payable ng LOA? kami ba yung magsho-shoulder sa kulang na amount plus the deductible?

3. kelangan ba na makakuha muna ako ng release form na iyan bago maumpisahan yung repair?

i would greatly appreciate it if someone could shed a light on this. i am a newbie when it comes to this car insurance thing.

[basucat]

hello po. nabangga yung innova namin while parked in a mall. walang may nakakita at wala ring cctv footage para malaman kung sino yung nakabangga. wala ring gwapo na gusto umamin. anyways, it was a good thing that naka-comprehensive insurance kami and that the company has already given an LOA to Toyota - Tacloban (after two weeks). my confusion started when the advisor told me to ask from the insurance company a copy of a Release Form before they could start to do the repair. his reason was since my insurer is not their in-house insurer, all they can do is repair my vehicle and i will do the sending of the final bill for payment together with the duly filled-up release form. my question goes:

1. kelangan ba talaga na galing sa insurance company ko yung release form or i can print i from the internet if ever there is a blank form i could download? wala kasi sa website nila.

2. bakit mas mahal yung amount sa estimate compared sa net loss payable ng LOA? kami ba yung magsho-shoulder sa kulang na amount plus the deductible?

3. kelangan ba na makakuha muna ako ng release form na iyan bago maumpisahan yung repair?

i would greatly appreciate it if someone could shed a light on this. i am a newbie when it comes to this car insurance thing.

1. Usually yes, dapat galing sa insurer yung release form. Pinipirmahan eto pag release ng sasakyan sa inyo ng shop. Pwede kayo humingi sa insurance company nyo nito - pa -email nyo lang.

2. Yung net loss payable ay mas mababa kasi na-deduct na yung deductible at yung depreciation, kung meron man depreciation. Ang Insured ang nagbabayad ng deductible at depreciation. Walang depreciation kung 3 years or newer yung sasakyan. Kung older than 3 years, meron depreciation ang lahat ng brand new parts na kinabit.

3. Pwede naman maumpisahan yung repair kahit wala pa yung release form. Yung release form, kailangan ng shop yan para maka-singil sila sa insurance company. Minsan, kung hindi accredited yung insurance company sa dealer, hihingi ang dealer ng payment muna bago i-release ang gawang sasakyan. Pag ganito ang arrangement, kausapin niyo ang insurer niyo para i-prepare ang payment sa dealer para di ma-ipit ang sasakyan sa shop.

I hope this helps.

[Baader]

it really helped, sir basucat. damo nga salamat ha imo.

[Flip]

Meron po ba kayong alam na insurance company who charges deductible pero would reimburse you the deductible once maka recover na sila from the party at fault?

I just find it stupid kasi na walang difference kung non recoverable or recoverable from third party at fault yung claim mo, you pay the deductible just the same and in case of the latter ikaw pa rin mag eeffort para ma recover yung deductible na binayad mo and all you did is do your insurance a favor para ma recover yung binayad nila. Bakit di na lang kaya isabay ng insurance natin yung paghahabol sa amount ng deductible para isahan na lang, tutal subrogated naman sila to whatever claims we have against the third party?

I recently experienced this problem of recovering the deductible and really disappointed din to know from this thread na talagang walang pakialam insurance companies kung paano ka maka recover.

[rvdelara]

Sir ang Mapfre meron waiver of deductible and depreciation. If ang third party ang my fault iwaive nla ang deductible and depreciation sa third party and wala ng babayaran ang insured and meron tao ang mapfre na mag aasikaso nun para mkpg settle dun sa third party. para mas less hassle din sa insured.

[Manilablock]

Meron po ba kayong alam na insurance company who charges deductible pero would reimburse you the deductible once maka recover na sila from the party at fault?

I just find it stupid kasi na walang difference kung non recoverable or recoverable from third party at fault yung claim mo, you pay the deductible just the same and in case of the latter ikaw pa rin mag eeffort para ma recover yung deductible na binayad mo and all you did is do your insurance a favor para ma recover yung binayad nila. Bakit di na lang kaya isabay ng insurance natin yung paghahabol sa amount ng deductible para isahan na lang, tutal subrogated naman sila to whatever claims we have against the third party?

I recently experienced this problem of recovering the deductible and really disappointed din to know from this thread na talagang walang pakialam insurance companies kung paano ka maka recover.

Sa pag-uusap po nyo yan sa nakabanga sayo, kasi nung mabanga ako ng jeep ung operator ang nagbayad ng partcipation at deductible ko. Maganda nga sana talaga na all cost ay dapat sagot ng kung sino ang me kasalanan sa bangaan.

[mark_t]

Meron po ba kayong alam na insurance company who charges deductible pero would reimburse you the deductible once maka recover na sila from the party at fault?

I just find it stupid kasi na walang difference kung non recoverable or recoverable from third party at fault yung claim mo, you pay the deductible just the same and in case of the latter ikaw pa rin mag eeffort para ma recover yung deductible na binayad mo and all you did is do your insurance a favor para ma recover yung binayad nila. Bakit di na lang kaya isabay ng insurance natin yung paghahabol sa amount ng deductible para isahan na lang, tutal subrogated naman sila to whatever claims we have against the third party?

I recently experienced this problem of recovering the deductible and really disappointed din to know from this thread na talagang walang pakialam insurance companies kung paano ka maka recover.

Actually if you would offer a service to address that problem, may negosyo ka na.
Gusto mo ba ng ganyan na negosyo?

[archielew]

nagasgas yung likod ng kotse ko, at mejo may konting yupi pero di naman halata yung yupi, mas badtrip yung gasgas kasi yun ang kitang kita. Tanong ko lang, may babayaran ba ko sa insurance pag nagclaim ako ng own damage? Saka hindi naman ako maarte sa sasakyan, kaya balak ko saka ko na lang papagawa to pag tipong malapit na maexpire insurance, OK lang ba ito? Thanks po sa sasagot.

[jcRN]

nagasgas yung likod ng kotse ko, at mejo may konting yupi pero di naman halata yung yupi, mas badtrip yung gasgas kasi yun ang kitang kita. Tanong ko lang, may babayaran ba ko sa insurance pag nagclaim ako ng own damage? Saka hindi naman ako maarte sa sasakyan, kaya balak ko saka ko na lang papagawa to pag tipong malapit na maexpire insurance, OK lang ba ito? Thanks po sa sasagot.

nagasgasan ko last time yung bumper ko, own fault, di ko na chinarge sa insurance kasi hassle at mas malaki ang babayaran pag nag claim ako, eh 2.5k lang naman yung repaint. kung tama ang pagkakaalala ko, to claim an insurance kelangan mo pa ng affidavit, police report etc etc.. hassle diba? pa-estimate mo kung how much yung damage mo, may bayad din kasi yata sa pag claim ng insurance (participation fee), kung mas mababa yung estimate, charge mo na lang sa budget mo. and if sa metal part yung damage mo, wag mo na patagalin, kakalawangin yan.

[archielew]

^ ganun pala. Hindi naman sa metal e, plastic lang naman yun. Yung 2.5k na repaint ano yan sir buong panel?

[Roden Villegas]

nagasgas yung likod ng kotse ko, at mejo may konting yupi pero di naman halata yung yupi, mas badtrip yung gasgas kasi yun ang kitang kita. Tanong ko lang, may babayaran ba ko sa insurance pag nagclaim ako ng own damage? Saka hindi naman ako maarte sa sasakyan, kaya balak ko saka ko na lang papagawa to pag tipong malapit na maexpire insurance, OK lang ba ito? Thanks po sa sasagot.

Magbabayad ka ng participation fee. Depende kung magkano nakalagay sa policy mo. Pakicheck mo na lang sa insurance policy mo kung magkano.

Participation fee or Deductibles usually term na nasa policy.

Twice na ako nakapag claim sa insurance, Own Damage pareho heheheehe

Affidavit lang. No need sa police report dahil sariling katangahan

Affidavit, photocopy ng insurance policy, photocopy ng driver's license ng nagmamaneho nung mangyari ang insidente at photocopy ng OR/CR nung sasakyan kelangan. Paestimate mo din muna yung sira at yun ang isusubmit mo sa insurance.

Yung samin, buong front quarter panel pinalitan nung una at yung buong pinto naman ang nirepaint nung sumunod

[archielew]

Magbabayad ka ng participation fee. Depende kung magkano nakalagay sa policy mo. Pakicheck mo na lang sa insurance policy mo kung magkano.

Participation fee or Deductibles usually term na nasa policy.

Twice na ako nakapag claim sa insurance, Own Damage pareho heheheehe

Affidavit lang. No need sa police report dahil sariling katangahan

Affidavit, photocopy ng insurance policy, photocopy ng driver's license ng nagmamaneho nung mangyari ang insidente at photocopy ng OR/CR nung sasakyan kelangan. Paestimate mo din muna yung sira at yun ang isusubmit mo sa insurance.

Yung samin, buong front quarter panel pinalitan nung una at yung buong pinto naman ang nirepaint nung sumunod

Kung affidavit lang naman pala, e ok lang. Madali lang naman kumuha nito sa mga notaryo. Sulitin ko na pagtatanong sayo sir since may first hand experience ka.

1. Yung participation fee, fixed ba yun? Kung ano nakalagay sa policy, yun lang babayaran? Hindi nagbabago depende sa amount ng repair? Bagong car po ito so wala pang depreciation.

2. Ano nakalagay sa affidavit?

3. Mga 2 weeks na nung nangyari yung incident, ok lang ba ito?

4. And clarify ko lang yung sinabi mo na paestimate. Ibig sabihin po ba dalin ko muna sa CASA bago tawagan insurance? Pagkaestimate nila, iiwan na ba yung kotse?

Salamat ng marami!

[basucat]

Kung affidavit lang naman pala, e ok lang. Madali lang naman kumuha nito sa mga notaryo. Sulitin ko na pagtatanong sayo sir since may first hand experience ka.

1. Yung participation fee, fixed ba yun? Kung ano nakalagay sa policy, yun lang babayaran? Hindi nagbabago depende sa amount ng repair? Bagong car po ito so wala pang depreciation.
2. Ano nakalagay sa affidavit?

3. Mga 2 weeks na nung nangyari yung incident, ok lang ba ito?

4. And clarify ko lang yung sinabi mo na paestimate. Ibig sabihin po ba dalin ko muna sa CASA bago tawagan insurance? Pagkaestimate nila, iiwan na ba yung kotse?

Salamat ng marami!

1. Yes, fixed yung participation/deductible. Usually 0.5% of the sum insured or Php2,000.00 depende sa insurance company. Nakalagay sa policy mo eto.

2. Yung circumstances ng accident - name of driver, license number, vehicle details, date of the loss, time of the loss, at ano ang nangyari (narration), ano ang na-damage

3. Usually yes, suggest you report it to the agent/insurer immediately dahil may requirement for immediate notification. Your documents can follow.

4. Pag tawag mo sa insurance, advise ka nila what you need to submit. One of these would be the estimate. Pagagawa mo lang yung car kung may Letter of Authority to Repair (LOA) ka na. That's the time you bring it back to the shop for repairs. Pag na repair na yung car, babayaran mo yung deductible sa shop.

Hope this helps.

[ohnose12]

Hi guys! I was in an accident last Saturday night, car is nissan sentra gx 2006 i have a few questions

1.insured amount is 240k and the agent told me that this is not the actual amount, so for example i opted for surplus parts will they use all the 240k? And if i choose brand new parts is it 240k minus the depreciation fee? Because seriously I'm so confused, I'd rather choose the surplus replacement as long as the insured amount is consumed

2. I called their accredited casa yesterday and they told me that they are still assessing if the replacement parts will exceed 200k and they told me that if this is the case they will consider it total loss, i know i won't get the full 240k but at what price do you think i should settle?

By the way the car damages are bumper, headlights, windshield, rear view mirror, and thr drawer thingy inside, i don't think this will exceed the 200k threshold the agebt said right?

[mark_t]

1. 240k is the policy limits, meaning that is the value of policy at inception date.(Start of Year)
Don't be confused, wait for the damage report.
2. If for total loss then less 10% to 15% of 240k is reasonable due to wear and tear. If they offer 240k then sign it and get on with
your life.

The amount of damage does not really matter as it is insured and premium has been paid.
Try to have it total loss and forget it. Do you really want to keep it? After the stress the chassis
went thru? On top of that 9 years of use.

[baker123]

QUOTE=ohnose12;2195087]Hi guys! I was in an accident last Saturday night, car is nissan sentra gx 2006 i have a few questions

1.insured amount is 240k and the agent told me that this is not the actual amount, so for example i opted for surplus parts will they use all the 240k? And if i choose brand new parts is it 240k minus the depreciation fee? Because seriously I'm so confused, I'd rather choose the surplus replacement as long as the insured amount is consumed

--sir naka insured ka up-to 240thousand. this means whatever the repair and parts will cost. as long as it is under 240t.then the insurance will pay for it. i think you will only need to pay participation fee for this. sa parts? kung kasya sa OEM parts. yun na kunin nyo.

2. I called their accredited casa yesterday and they told me that they are still assessing if the replacement parts will exceed 200k and they told me that if this is the case they will consider it total loss, i know i won't get the full 240k but at what price do you think i should settle?

-- settle sir? you mean you will take the money, as per assestment value of the damage and repair cost. then you will have your car repaired outside accredited casa? not sure about this, but im recommending casa just because they should use OEM parts. ofcourse may warranty after.

By the way the car damages are bumper, headlights, windshield, rear view mirror, and thr drawer thingy inside, i don't think this will exceed the 200k threshold the agebt said right?

-- drawer thingy is the glove compartment? as per your description. this looks like a big damage. was your A pillar hit by the accident? is it still in alignment? just wait for the assestment sir.

if they assess that the damage is more than your insured amount. which is 240t. then they will pay you the 240t. they will take the car and noted as total wreck.

hth

[mark_t]

Casa repair most of the time is subcontracted to collision specialists.

[ohnose12]

Good evening guys thanks for all the response, right now i still want to get it repaired by them because it is still under mortgage by Ama bank, and if for some reason they consider it total loss i won't get the cash but ama will. Will ama bank give me 2nd hand replacement car again? And continue with the monthly mortgage?


the glove compartment damage was caused by my friend's knee colliding after we hit the mrt post.

[[archie]]

Here's how it goes with the insurance for total loss

They would give less 10 to 15 percent of the amount insured. Then they would ask Ama to compute the remaining balance of the car. They would process the check for Ama then you will receive the excess (if there is any). After that your clear of your loan.

Contact Ama on how much the remaining balance then contact the insurance on how much they are going to give. Most probably you will get back the down payment at least and a little more if your halfway in paying.

If you want to keep the car, you can request for a cash settlement. Meaning, you will get some money minus salvage value. You will keep the car and cash at hand (minus the total balance from ama).

In my opinion, take the money and run.

[renzo_d10]

yeah just take money from the total loss settlement you will get from ama

if you really like the sentra, bili ka nalang 2nd hand. magkano lang naman going rate ng sentra ngayon (~250-300k) mga 07-08 unit