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  1. Join Date
    Jun 2013
    Posts
    29
    #1
    Hi Guys,

    Who from you has MAPFRE as their insurance provider? Got mine from BDO broker, as agreed between us(me, BDO and MAPFRE) during the haggle period my deductible would be 2K(fixed) for a 1.2++ millinon car. When I got my policy the deductible written in the policy is 12K++, I immediately call the attention of BDO manager to correct my deductible in the policy. She coordinated my concern with MAPFRE and she told that as per MAPFRE it's just in the policy, the 2K deductible will be followed once i have claims.

    Does anyone from you has the same scenario as mine?

    TIA.

  2. Join Date
    Jul 2011
    Posts
    1,711
    #2
    React lan po:

    black-in-white yan 12K, ung sinasabi na 2K deductible palagay mo din sa black-in-white.

    Pero sa renewal mo ng insurance pa-clarify mo ung deductible.

  3. Join Date
    Feb 2005
    Posts
    6,099
    #3
    Ask for a certificate that states your deductible is XXX amount.

    My current insurance with MAPFRE states that my deductible is 10k but I asked for a certification that my participation is only 3k, when I made a claim, I had to present the certification, otherwise, what's stated in your policy will be the amount you have to pay.

    Do not believe what other people say, ask for a document. It will make your life easy.

  4. Join Date
    Jun 2013
    Posts
    29
    #4
    Thanks for your response guys. I will request for a certification regarding my deductible to state what was agreed during our haggle. I will update you guys for any progress.

    Thanks.

  5. Join Date
    Aug 2013
    Posts
    363
    #5
    Hi Sir, Yes you should ask po for the Certificate stating the deductible of P 2k. Sa policy po kasi dapat yung original na deductible po yung nakalagay which is yung 12K, para po walang hassle kapag nagaudit yung Insurance Commission sa company. And if nagka-claim po kayo, you have to present that certificate para po 2k lang ang babayaran ninyong participation/deductible.

  6. Join Date
    Jun 2013
    Posts
    29
    #6
    Quote Originally Posted by nhiecah_nice29 View Post
    Hi Sir, Yes you should ask po for the Certificate stating the deductible of P 2k. Sa policy po kasi dapat yung original na deductible po yung nakalagay which is yung 12K, para po walang hassle kapag nagaudit yung Insurance Commission sa company. And if nagka-claim po kayo, you have to present that certificate para po 2k lang ang babayaran ninyong participation/deductible.
    Noted and thanks Ms. Mapfre

  7. Join Date
    Aug 2013
    Posts
    363
    #7
    ^
    I hope sir you could give me your policy number so that we could investigate what really happen, baka po may miscommunication lang po with our part.

    Posted via Tsikot Mobile App

  8. Join Date
    Jun 2012
    Posts
    1,488
    #8
    If I can still find those documents, I may be tempted to post everything at tsikot.com but that was years ago. Thank you, nhiecah.

    The only time we can tell if our insurer is worthy is when our car is involved in an accident. But we wish it will never happen.

  9. Join Date
    Aug 2013
    Posts
    363
    #9
    ^
    Yes Sir, lets pray po that it wont happen again. Anyway Sir if ever po mahanap ninyo, pm nyo po sa akin. ;) God bless Sir.

    Posted via Tsikot Mobile App

  10. Join Date
    Sep 2014
    Posts
    12
    #10
    Quote Originally Posted by nhiecah_nice29 View Post
    ^
    Yes Sir, lets pray po that it wont happen again. Anyway Sir if ever po mahanap ninyo, pm nyo po sa akin. ;) God bless Sir.

    Posted via Tsikot Mobile App
    If only nasa Cebu location mo, sa inyo na ako kukuha ng insurance

  11. Join Date
    Sep 2012
    Posts
    842
    #11
    Meron ba dito MAPFRE agent na affiliated sa IMG? pls pm me for my car insurance.

  12. Join Date
    Aug 2013
    Posts
    805
    #12
    Been with Mapfre since 2011. Had a few claims with them at ok naman ang processing. Di rin kailangan ng police report to file a claim. Happy so far hence I've been sticking with them.

    Sent from the Twilight Zone...

  13. Join Date
    Mar 2012
    Posts
    1,945
    #13
    Problem lang naencounter ko with mapfre is the hard time getting through their hotline number. Good thing madali makontak at very assisting yung agent kaya asikaso naman agad.


    Posted via Tsikot Mobile App

  14. Join Date
    Nov 2005
    Posts
    2,372
    #14
    ^^^please elaborate sir

    Posted via Tsikot Mobile App

  15. Join Date
    Mar 2014
    Posts
    57
    #15
    4 years ok naman ang mapfre sakin. Nakakaclaim din ako medyo small nga lang pero ma ok na yung na small lang.. mabilis naman sila. Ot baka case to case lang din.

    Posted via Tsikot Mobile App

  16. Join Date
    Jun 2013
    Posts
    29
    #16
    Hi Guys,

    Just to give you update, got my certificate with 2K deductible.

    Thanks.

  17. Join Date
    Apr 2012
    Posts
    10
    #17
    Hi nhieca full na po inbox mo,paquote sana po ako thnaks

  18. Join Date
    Feb 2008
    Posts
    19
    #18
    Had a very good experience with Mapfre on our Mazda 3. Natamaan ng bato yung windshield and it had a small crack. Just wrote an incident report and had it notarized, after a day may pumunta na sa Mapfre Rep sa bahay, nagpicture picture lang then sinabi na pwede na dalhin kung saan ipagagawa. He suggested Aguila Glass for the replacement. I brought it to Mazda Alabang. Quote was 35k for the windshield replacement, we only paid our 2k deductible. Hassle free transactions, all we did was pay Mazda Alabang the deductible and nailabas na agad yung kotse after nya nagawa.

  19. Join Date
    Nov 2006
    Posts
    427
    #19
    I will try MAPFRE for my new Jimny. Nhieca is very helpful and fast to reply. I hope it also translates to their services when needed.

  20. Join Date
    Sep 2008
    Posts
    142
    #20
    tried MAPFRE 5years ago and was ok naman sa claims, nagasgas side ng pajero before hehe!

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