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  1. Join Date
    Mar 2008
    Posts
    8
    #1
    Mga Sirs! bad reputation talaga ang People's General Insurance Corporation.

    I would like to share our story and it's still an ordeal up to now, 4 months since Typhoon Ondoy. Please read below and here's the link. To think na Honda pa ang nagrecommend ng Insurance Company na to, we didn't receive any help from them.

    http://www.facebook.com/note.php?not...7140574&ref=mf


    PLEASE BE WARNED: Do not purchase any insurance from PEOPLE'S GENERAL INSURANCE!!! They do not pay up. We have been one of the Ondoy victims. We just purchased a car and after a month it was among those that were submerged in the flood. We thought we were a little bit lucky that it was insured with "Acts of God" but to our dismay People's General have done nothing to help us. Ondoy happened September and it's almost February and they still haven't paid us yet, or even give us a little assurance on the timeline on when they will pay up. This has been a real ordeal since we are still paying the bank mortgage for nothing but a rusty useless car. Please pass along so others won't suffer the same fate. If there is anyone out there that could help us as well, we would definitely appreciate it. Our plate number is NQQ 266.

    In addition, HONDA is no help as well. People's Gen was an in-house insurance in Honda Libis but they are also not providing any support. We had called them and ask them for help many times but they did nothing to escalate our issue. Is this what they call their after sales customer support? Now that the purchased has been made do they not care about their customer anymore? Hey aren't they the one who recommended this insurance agency in the first place!
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    Please pass on the information regarding People's General Insurance Corporation. The only department in their Company that's effectively doing their job is Collections. Other consumers need to know this, so they don't suffer the same faith.

  2. Join Date
    Jun 2006
    Posts
    1,139
    #2
    sheet naman! yan ang in house ng toyota ko!

  3. Join Date
    Mar 2008
    Posts
    8
    #3
    Hopefully sir you won't have experience the same inconvenience.

    Kawawa lang talaga yung mga may flooded cars na insured pero walang "Acts of God". Dapat ingat at meticulous din yung mga upcoming car buyers to find out anong insurance company ang kukunin ng mga car dealer para sa kanila.

    Does anyone have the same or similar experience with People's General?

  4. Join Date
    Jun 2006
    Posts
    1,139
    #4
    is it possible to sue them for breach of contract? after all, meron ka contract sa kanila.

  5. Join Date
    Apr 2007
    Posts
    699
    #5
    Ung 1st and 2nd year ng Car ko yan ang Insurance and was unhappy as well in claiming for minor repairs lang. Kaya on my car's 3rd year, lumipat na ako sa iba. Yan ang parang ni rerecommend ng Hyundai Quezon Avenue.

    Last May 2009, na-dent si Santa Fe ko. Angtagal ng processing. Pasa-pasa. In the end, ako na lang nagpagawa from my own pocket para maayos lang kaagad. Nagsilbing aral sa akin yon. Kaya when my Insurance with them expired Last September, lumipat na ako sa iba.

  6. Join Date
    Jun 2009
    Posts
    325
    #6
    Very bad customer service/support on the part of the Honda dealer and insurance company. Insurance companies are so notorious for this kind of malpractice, they are so much sales/ profit oriented. Pag nakabenta sa client, bye bye you and bahala ka sa buhay mo pag nagka problem sa car. Buck passing and you better wait is their usual practice. Don't expect them to call you, ikaw magpa- follow up sa kanila. Tsk, tsk, kawawang mga customer. Sarap makapatay ng tao pag ganito na experience mo.

  7. Join Date
    Dec 2010
    Posts
    1
    #7
    hello, im alarmed of this story. i just secured an Insurance Policy from People's that will expire by Sep 2011 pa, so worried, i called up individuals whom i can clarify issues like this. try to call a new friend who is an agent of People's, her name is Cel De Jesus...sabi nya lahat daw ng mga car nila ay naka insured sa People's at ok daw ang people's. Her contact numbers are 0923-5709818; Tel 387-4528.

  8. Join Date
    Feb 2008
    Posts
    128
    #8
    yung claim ko sa people's naapprove after more than a month pero bago pa naaprove ay pina repair ko na sa labas yung sasakyan ko dahil nainip na kasi ako..tapos nirequest ko na ireimburse ko nalang ang nagastos ko..eto waiting again ako mahigit na rin 1 month ulit..matagal sila magprocess ng claim pero madali pag tumanggap ng kliyente..

    yung 1 ko ay sa federal phoenix ko na pina renew, may kakilala kasi ako dun at least may tutulong pag nagkaproblema..etong people's ko pag natapos ay ililipat ko na rin..

    ang alam ko ay pwede irequest na ilabas ang insurance kahit di sa casa kunin kahit bago..malaking mura talaga sa labas, nakiusap lang yung s.a. ko na ibalato ko na sa kanya kaya sa in house ako napakuha..

  9. Join Date
    Jun 2007
    Posts
    10
    #9
    guys need your help. i am following up m LOA sa peoples.

    if ever nakuha ko na siya next week. pwede ko na pagawa agad sa honda ba? or after magawa i need to process pa something?

    please help asap.. thanks!

  10. Join Date
    Apr 2010
    Posts
    235
    #10
    Quote Originally Posted by alabangbedan View Post
    guys need your help. i am following up m LOA sa peoples.

    if ever nakuha ko na siya next week. pwede ko na pagawa agad sa honda ba? or after magawa i need to process pa something?

    please help asap.. thanks!
    Pag may LOA ka na, its good as go. Ipasok mo na sa honda. Pero it would be good to double check kung anong inclusions sa LOA mo. Kasi minsan merong mga ibang portion na hindi naapprove ng insurance. Baka mabigla ka lang kung bakit hindi nagawa ng casa yung supposedly akala mo na gagawin. Pero kung lahat ng kineclaim mo ay included naman, ipasok mo na and then coordinate with the casa na lang for the schedule of the release. Pag kukunin mo na yung unit, check mo lang if everythings ok, then sign ka lang ng release of claim and pay the corresponding participation fee. Kung third party ka naman, sign also the affidavit of desistance. Thats all..

  11. Join Date
    Jun 2007
    Posts
    10
    #11
    ako po un third party sir. so once marecieve ko LOA wala na ako aaskiasuhin noh? ang worry ko kase baka mamya i'll wait pa for peoples to pay them other than the LOA bago ko makuha kotse ko..

    palagay ninyo po sir?

  12. Join Date
    Apr 2010
    Posts
    235
    #12
    Yup. You dont need to do anything na and just have to schedule your car dun sa casa kung kailan pwedeng ipasok at kung kelan matatapos. And since ikaw yung 3rd party, you dont need to pay anything, just sign yung release and affidavit..

    LOA serves as the PO and as guarantee that the scope of work and the amount payable as agreed upon will be paid for by the insurance company. Terms usually are 30 days. But that doesnt mean you have to wait for 30 days before you can get your car. Yun lang ang terms nila. However, there are some cases in which a casa will demand a check before the release of the car even with the presence of the LOA. Usually nangyayari yan kung hindi accredited yung o kung mayroong hindi magandang track record yung insurance company. Double check mo na rin yan sa casa para siguradong walang hassle.

  13. Join Date
    Jun 2007
    Posts
    10
    #13
    maraming salamat sir! un affidavit pala saan ko makikita? hihingin ko pa sa insurance para marealase or automatic nasa case na yun pagka fax ng casa?

    bukas kukulitin ko ulit sila sa LOA ko.. sana masign na ng boss nilang tukmol! o itigil na nila un alibi nila.. sagabal talaga sa city!

  14. Join Date
    Oct 2011
    Posts
    293
    #14
    Quote Originally Posted by derf8666 View Post
    Yup. You dont need to do anything na and just have to schedule your car dun sa casa kung kailan pwedeng ipasok at kung kelan matatapos. And since ikaw yung 3rd party, you dont need to pay anything, just sign yung release and affidavit..

    LOA serves as the PO and as guarantee that the scope of work and the amount payable as agreed upon will be paid for by the insurance company. Terms usually are 30 days. But that doesnt mean you have to wait for 30 days before you can get your car. Yun lang ang terms nila. However, there are some cases in which a casa will demand a check before the release of the car even with the presence of the LOA. Usually nangyayari yan kung hindi accredited yung o kung mayroong hindi magandang track record yung insurance company. Double check mo na rin yan sa casa para siguradong walang hassle.
    What if habang ginagawa yung car ay may nadiscover pa na other damages na hindi nakasama sa LOA dahil nung unang estimate ay hindi pa nadiscover yung damage, habang ginagawa na lang. Kelangan ba ng another LOA para dito? Eh di tatagal naman sa Casa kasi hindi nila gagawin yung additional na yun kung hindi siya kasama sa unang LOA?

  15. Join Date
    Apr 2011
    Posts
    11
    #15
    salamat po mga sir sa warning sana nag iisang bulok na frutas lang yang peoples general insurance na yan kasi baka mukatmukat mo same style din sila nung iba kawawa naman mga client nila, anyway salamat po ulit..

  16. Join Date
    Feb 2008
    Posts
    9,431
    #16
    Quote Originally Posted by kix808 View Post
    they sent me their 2nd letter, from 520k, 580k na sya. take it ko na...settle k pa ung sa toyota in hse na remaining balance..then isip nlang ng kapalit. Pero pede bang kuha nalang ako ng unit ulit continue ung contract with toyota inhse? possible ba un na option din?!3 more yrs pa ung loan ko kse.
    Kung ako tatanungin mo, dapat follow yung sa policy na 640k. Yun yung contract niyo ng insurance company e. I won't settle for anything less if ako yun

  17. Join Date
    Sep 2005
    Posts
    15,310
    #17
    640K yun nung time na ni issue yung policy.. read your policy.. may depreciation kasi yan.. so binabawas nila yun..

  18. Join Date
    Mar 2007
    Posts
    6
    #18
    Quote Originally Posted by _Qwerty_ View Post
    640K yun nung time na ni issue yung policy.. read your policy.. may depreciation kasi yan.. so binabawas nila yun..
    pero nga ang intindi ko ang may depreciation values eh ung 3-yr old and up na car...mine is only going 2nd yr this october...gusto ko nga talga 620k, ndi pa naman ako nag conform.

  19. Join Date
    Sep 2005
    Posts
    15,310
    #19
    pag labas pa lang nang casa sir may depreciation na.. kaya every year bumababa yung sum insured.. tapos within the year nag de depreciate pa din yun..

  20. Join Date
    Jul 2011
    Posts
    1,711
    #20
    Mga Sir ung fair market value pano ba nalalaman un, ito ba ay comparison sa mga pricing ng 2nd hand cars? or by percentage.

    sa previous post nababasa ko na mababa ung FWV na offer ng insurance kesa sa owner ng car.

    sample lang po ung RAV4 Gen2 4x4 AT with 70,980 Odo mga magkano po ang FMV

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Do not purchase any insurance from PEOPLE'S GENERAL INSURANCE!!!